Blacks - Hull Bewertungen 305

TrustScore 5 von 5

4,9

Jameson Street, HU1 3JX Hull, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster
  5. Laufsportgeschäft
  6. Schuhgeschäft

Über Blacks - Hull

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • Jameson Street, HU1 3JX, Hull, Vereinigtes Königreich

  • 01482 427387

4,9

Hervorragend

TrustScore 5 von 5

305 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

It was great staff pointed out something

It was great staff pointed out item's that I didn't know was there. To help me with my enquiries 👍

20. Januar 2026
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Buying a gas stove

Friendly, helpful and efficient service, thank you. Will keep coming

29. Juni 2025
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff very friendly

Staff very friendly. Served quickly, item came from the stockroom. Very good prices and range of goods.

21. Mai 2025
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

It was very quick and well done and got…

It was very quick and well done and got more than I needed as i got snood which will get in the winter months

8. März 2025
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Had a long list to get through, lady in shop patient and recommended items

19. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely staff

Visited the store to buy hiking clothes/ kit for a hiking trip in 2 days time.
The staff were so lovely and helpful. Special mention to an employee called Catherine. I needed lots of little bits and she helped me throughout. She was extremely knowledgeable and understood my brief! Good quality and affordable. She made me feel confident in my purchases with 0 pressure to buy.
Thank you for making my last minuteness less stressful and my trip to the Scottish mountains more comfortable.

15. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wasted trip into Hull!

I wanted to go and look for a new coat and hoody but when I went by at 4:10pm (21/1/25) the store was closed.

The lights were on but the shutter was down and door appeared locked but it had no sign in the window or anything to say why they were closed.

I had checked the website and it was supposed to be open until 5:30.
I was really disappointed because I wanted to spend some of my birthday money and I had made a trip to town specifically to visit the Blacks in Hull.

I am so disappointed as the store used to be a great place to visit but this has really made me think twice about using the store again.

21. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely helpful and pleasant staff

Extremely helpful and pleasant staff. Quality purchase.
Not sure the receipt should show the full credit card number though.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Super products!

Super products, but can be a bit expensive. I always buy when they have offers on.

11. Dezember 2024
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Brill

Excellent service and they always have what I need

7. Dezember 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Quick, casual, accommodating

As someone in need of size 13 walking shoes, I was pleased to find that, while they didn't have a *lot* of footwear in my size, I still had a few options. Staff was kind, casual, and kept the shoes I had my eye on on hand while I went elsewhere to see if I could find anything better (I could not, which is probably a green flag for Black's).

28. November 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shop!

I’m sight impaired and required assistance picking a rucksack. Hugh, the shop assistant was extremely kind, accommodating and helpful. With his help I was able to try out multiple bags before finding the one that best suited my needs. I would definitely shop here again.

18. November 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Five Star Service From Hugh


I recently visited the Hull branch of Blacks with my son as he wanted to buy a pair of waterproof shoes for a trip to Sweden, and I couldn’t be more impressed with the service he received from Hugh. He was incredibly knowledgeable and gave fantastic advice on the best options for his needs. Hugh was also extremely patient, bringing out several pairs for him to try on until he found the perfect fit. His friendly and professional approach made the whole experience enjoyable and stress-free. He left feeling confident in his purchase, thanks to his expertise. Highly recommend visiting and asking for Hugh if you need any advice or help—five-star service all the way!

16. November 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Smiles go miles

I went in the Hull store today. I bought a pair of Berghaus hiking boots at a brilliant price may I add. A pair of Sealskinz all weather gloves also. We were served by a young lady called Jess. Who's customer service was outstanding. ( and I should know ) I was in retail management for twenty years. It's a pleasure to go in a store and recieve the care and attention that most people do not give these days. A lovely smile and chat rather then a grunt. Thank you will call again.

14. November 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Went in to blacks hull to purchase some…

Went in to blacks hull to purchase some shoes Sophie was very helpful and knowledgeable
Catherine was polite and friendly when she served me

7. November 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff and a great product…

Very helpful staff and a great product range made my visit to Blacks Hull branch worthwhile. There was a sale on and I was very pleased when the assistant checked the price of some walking shoes for me and they had a great reduction from the usual price. I made a purchase of some Merrell Speed Strike 2 GTX and left the store very happy.

6. November 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Quality helpful staff of the Hull branch

Quality helpful service the staff of the Hull branch. Sonya in particular was very helpful in helping the Wife & I select the best footwear for a future trip to Scotland.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Fantastic customer service by Jess

Great all round shopping experience. Jess was very knowledgeable and helpful in helping me choose the products I wanted!
Good selection of styles and sizes too in the store

13. Oktober 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great little shop

Popped in again the other day for some new boots. Good range considering the size of the shop. The lad who helped get me the right size was the same who helped me find a bag a few weeks ago and was really friendly both times. Always top service.

30. September 2024
Bewertung ohne vorherige Einladung
Blacks - Hull-Logo

Antwort von Blacks - Hull

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr