Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with an order …. I didn’t seem to get very far along the resolution line when I phone up the customer service department. That’s another story…. Anyway…. So I phone up the Glasgow stor... Mehr ansehen
Unternehmen hat geantwortet
I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... Mehr ansehen
Unternehmen hat geantwortet
I was served by Frances she was very helpful, friendly, knowledgeable, courteous and professional. I was returning a Berghaus jacket that the zip had broken on. Frances exchanged the jacket for me. Be... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Went in to get some stocking fillers for Xmas and Rachel was very helpful and personable with helping me find what I needed

Antwort von Blacks - Glasgow
Great service , very happy with my purchase and my experience within the store

Antwort von Blacks - Glasgow
Molly at the Glasgow store was exceptional. Went totally out of her way to help. Gave great advice when buying boots.
I would definitely recommend Molly and the Glasgow store if you’re looking for outdoor stuff.

Antwort von Blacks - Glasgow
I had a lovely visit for the first time in store, I was just looking at the shoes and was welcomed and helped by a lovely young man named Daniel K, he was a credit to the store and thank you again for all your help 😀

Antwort von Blacks - Glasgow
Thank you to Daniel for serving us yesterday and helping me find a new pair of walking boots. He was affable, personable and really helpful. Blacks should be proud to have staff like him. Thank you

Antwort von Blacks - Glasgow
Was in yesterday for a new jacket and Daniel K was so helpful and so polite. Top tier customer service 10/10, will be back.

Antwort von Blacks - Glasgow
I had a fantastic experience at Blacks thanks to the exceptional customer service provided by their assistant, Daniel K. From the moment I walked in, he greeted me with a warm smile and asked if I needed any help. They were incredibly knowledgeable about the products and took the time to guide me through the options without being pushy. I felt comfortable asking questions, and Daniel was patient and thorough in his explanations. They went above and beyond to ensure I found exactly what I was looking for, and even helped with some additional recommendations that turned out to be perfect. Overall, it was a seamless, enjoyable shopping experience, and I left the store feeling valued as a customer. Couldn’t praise home enough!

Antwort von Blacks - Glasgow
Excellent service today at Blacks Glasgow branch. I came into the shop today looking for a new waterproof jacket as I am from the Highlands, I needed a good solid buy with all the rain that is surely to come our way! I was helped by a very charming young man called Daniel K, who was very knowledgable on this sort of thing. He remained patient whilst I deliberated between brands, and was sure I was getting value for money. It was a great shopping experience, not one I get often at all! 10/10 - Thank You Daniel!

Antwort von Blacks - Glasgow
I was in today and served by a lovely young man, his service today was absolutely brilliant. I was in desperate need for a new pair of walking shoes and Daniel K knew exactly what to recommend for me and I left feeling happy with my new pair of walking shoes. Thank you very much Daniel K for a 10/10 service!

Antwort von Blacks - Glasgow
Went into the store with a set of absolute musts and a very little knowledge of what kind of shoe would be the perfect match. Top floor Dan was absolutely great - he’s listened to my long list of needs, looked at the style I liked and even got me some fluffy socks to try the shoes on (as I tend to wear thick socks when I walk/work). 10/10, found the perfect shoe and had some lovely chat with Dan. Thank you!

Antwort von Blacks - Glasgow
Got a great jacket and deal in blacks Glasgow store the one in Argyle street today one of the staff a lady called holly omg she was so knowledgeable she knew all about the jackets the wee expert she is and she was so helpful with what I was looking for I would definitely come back to blacks in future if I need anything else great customer service thank you from guy

Antwort von Blacks - Glasgow
Wanted to purchase a waterproof insulated jacket . With some help and advice from Holly I found exactly what I was looking for. Customer service was excellent Holly.
Thank you.

Antwort von Blacks - Glasgow
Fran and Daniel were great I had a faulty product and brought it back to the store any they were both happy to help and had no hesitation to exchange the item I got

Antwort von Blacks - Glasgow
Frances went the extra mile, unpacking a delivery to find the boots in the size I needed. Very helpful and friendly.

Antwort von Blacks - Glasgow
Good advice, friendly and quick service

Antwort von Blacks - Glasgow
I made an error in the size of some gaiters I had purchased and could not return it to blacks in time as they were shut. So having purchased the correct size from another outdoor chain, I returned to blacks. I was offered without quibble, a refund or an exchange. Whichever suited me better. As I had a few little bits to grab anyway I made good use of Dan's product knowledge and had exactly what I needed within minutes. I felt such an efficiency and professionalism that I could not help but leave a review for blacks and thier employees like Dan on the top floor

Antwort von Blacks - Glasgow
TF Dan very helpful. Good service.

Antwort von Blacks - Glasgow
Top Floor Dan & Holly were absolutely fantastic to us today, so professional & kind. Lovely staff & will return
Thankyou to you both

Antwort von Blacks - Glasgow
Visited this store today, with my wife who needed new ferrules for her walking sticks . On arrival we were met with a friendly welcome from staff on the ground floor . We asked for replacement ferrules, instantly Andrew said they were on the 1st floor . He requested we take a seat & proceed up the stairs & returned with the ferrules & fitted them onto my wife’s poles . This allowed us to venture out onto the wet pavements without the poles slipping . We were very impressed with Andrew & his colleague quality of service. A refreshing experience thanks

Antwort von Blacks - Glasgow
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