Bikesdirect365 Bewertungen 

237
TrustScore 2.5 von 5

2,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Please can someone contact me from this company. I bought a Kingston vintage bike from yourselves last April and am unable to use it due to the clasp that holds the back guard up from the wheel has br... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I bought a product from Halfords online, but it turned out to come from Bikesdirect. Halfords refuse to accept returns and Bikesdirect state that they must agree to accepting a return before it can b... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas pr... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operatio... Mehr ansehen

Unternehmensdetails

  1. Fahrradgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.


Kontaktinformationen

2,5

Mangelhaft

TrustScore 2.5 von 5

237 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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2,5

Alle Bewertungen

(237)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

THE SCOOTER NEVER ARRIVED

DESPITE A NUMBER OF CHASEUP EMAILS THE SCOOTER WAS NEVER DELIVERED

28. August 2012
Bewertung ohne vorherige Einladung
Bikesdirect365-Logo

Antwort von Bikesdirect365

Unfortunately our courier let us down on this occasion and failed to deliver. We followed up all emails and kept the customer up to date whilst pursuing the delivery. The customer was refunded in full.

Bewertet mit 5 von 5 Sternen

Great Service, Great Products

when I sent a question vis web-site got quick & useful advise, bikes arrived promptly, easy to put together and are as described on website; after I ordered my second bike I was sent an email offering discount so I asked for it to be retrospectively applied and it was no hassle. highly recommend

27. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service and very good shopping experience

Was directed to website while searching on Top Cashback. The bike search engine was easy to use. BikesDirect365 offered full suspension mountain bikes on sale and I purchased the Paragon Zenith 26".
Delivery time was FAST and very impressive. I ordered the bike with FREE DELIVERY before 12pm on a Friday and received my order before 12pm the next day (Less than 24hrs). Build instructions were clear and concise and I was able to fully assemble with the few tools provided.
I have been using the bike for about a week and it has been good so far. Bike has a little weight to it but hey, it wasn't carbon fibre I was buying lol. Gear change over is smooth and almost instant. Brakes are strong and work well. The suspension feels comfortable though I will probable shop for a large saddle as I intend to use it more for long leisurely rides.
At this point, my outlook of BikesDirect365 is very good. I feel this is a great company that has a nice website, offers great customer service and delivery, quality products and great work ethic.

25. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Product arrived early, in described condition

We only have 1 small issue with Bikesdirect365.

The bike arrived in excellent condition, a day earlier than expected, 0 parts missing and with the appropriate packaging - the instructions were not top notch but that's not Bikesdirect's fault.

Our only peeve - which we don't know if it was due to Bikesdirect or not - was that the Allen keyes were not according to specs. They got very easily scratched, and making screwing the bolts a bit of a pain (in particular the one that holds the saddle in the preffered height). 6 quid later, all sorted in seconds with new Allen keys.

TL;DR: We would definitely buy again.

24. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dirt Cheap Dirt Bike!

We bought a Diamondback Groove from Bikesdirect365 for the best price on the internet. The salesman was very helpful and able to answer all my questions and the delivery was only to days later. This is without a doubt the only place I will be buying bikes and parts from in the future. Great stuff!

21. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great bike, shame about the instructions

My wife had always wanted a sit up and beg shopper bike, so I looked around the web and found Bikes Direct 365 had the best choice at a good price.
Ordering online was straight forward, with good email communication telling me about the order status and shipping.
The bike arrived very promptly, well packaged and in excellent condition; however the assembly wasn't anywhere near as straight forward as I had expected (I have several bikes and do my own maintenance so have some mechanical knowledge), as the instruction were so vague to the point of being useless. Also the assembly tool provided wasn't sufficient to complete the work - good job I already had other bike tools!
That said once assembled and adjusted the bike is super and my wife is really pleased.

17. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality, economy, ease and satisfaction guaranteed!

The service I received was excellent, easy to use website, good communication and correspondence, fast delivery by courier and the bike was even better than I'd expected. The free postage on the bike was an added bonus!

I would highly recommend bikesdirect365!

They are also on topcashback so you get money back when you buy from them. Could it be better?

16. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Super QUICK dispatch

All in all a great experience, was easy to find what I was looking for and purchase, the items were dispatched and arrived very quickly.

Packaging could've been slightly better as the box arrived with a tear in the side and the bolt of the wheel poking out the side.

13. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Not quite as good as it could be which is a shame

Bikes arrived super fast and guy on the phone was super helpful. My grip is that the bikes needed servicing after they had been put together for the 1st time which was £30 per bike so this added another £60 in total (as bought 2 bikes) which doesnt make them as cheap as we had hoped

As for quality of bike build and quality of customer care and keeping us informed after the bikes we ordered 5 stars all the way x

7. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gold medal standard

The whole experience of using Bikesdirect365 was worthy of an Olympic gold - well prepared, top speed of response, perfect delivery.

6. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Total satisfaction...

Purchased 2 x Bikes from BikesDirect365 - Both arrived within 2 Days - Minimal set up - Great Price - Great quality Recommended

6. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Quick delivery but no assembly instructions

The bike arrived very quickly, but then had trouble assembling it because there were no instructions. The bike looks just like the photo which is great, but it squeaks every time the wheel goes round which is very annoying!

2. August 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Instruction would be helpful !

I searched the Internet for my perfect bike, I had a long list of wants, the style, the colour, the accessories and the price and I found exactly what I was looking for on bikesdirect365.com. I placed my order and waited excitedly for the delivery, which was very prompt, but then it all went wrong. I unpacked my bike very carefully laid all the pieces out and looked for the instuctions......I did find a general information leaflet but NO instuctions. I logged onto the bikesdirect365 website where there are bike assembly instuctions but they are not specific to any bike. I am aware that it suggest you have 'trained competent cycle machanic' build my bike but I was trying to avoid the excessive costs involved which is why I bought a bike on the Internet in the first place! I did try phoning the phone no. on the contact page but to no avail. I have just about got it all together now but only after a very frustrating afternoon, sadly it has taken the edge off the excitement of my lovely new bike.

27. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service.

Fast delivery and it was easy to put together. I'll definately buy from Bikesdirect again when another family member needs a new bike.

26. Juli 2012
Bewertung ohne vorherige Einladung

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