The customer service was great and very open during discussiona on the best offer. Value for money was prompted very well.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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The customer service was great and very open during discussiona on the best offer. Value for money was prompted very well.
Unternehmen hat geantwortet
Great way to buy a bike! The Bike 2 Work Scheme does slow the ordering process down a little, but if you're patient enough to wait a few more days then it absolutely makes sense. I ordered my bike o... Mehr ansehen
Unternehmen hat geantwortet
It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... Mehr ansehen
Unternehmen hat geantwortet
Making bike purchases accessible for everyone is always a good thing. I do think that the information of what happens when your payment term end is a little on the vague side, would be good to have th... Mehr ansehen
Unternehmen hat geantwortet
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent website and super simple to navigate

Antwort von Bike 2 Work Scheme
Used this service to get a bike obviously, and worked well, communication was good and delivered in a timely period, but please bear in mind, if your company is slow at processing this, then it takes a while longer, nothing to the scheme. As soon as my company done their bit then, it moved quickly.
The savings are based on the amount of tax you save, not a reduction/reduce in the amount the bike costs ( not so clear)
Slightly misleading, also if the bike is on sale the whole voucher has to be used to the value, not so easy to change the amount.
Also last thing, using a retailer that accepts this voucher as a main would be easier, I went through a recommend retailer ( but using this voucher was not as simple) cycle to work was most preferred but retailers. But the bike I wanted, I got. The price was the price, accepted. Overall took less than a few weeks, would have been quicker if my company moved quicker! 4*

Antwort von Bike 2 Work Scheme
You guys were so unhelpful on the webchat. The scheme is pretty confusing (and I'm quite a bright bloke) so i thought I'd ask a few questions online. Your agent couldn't be bothered, couldn't wait to get me off the chat... in the end i let it go and spoke to the bike supplier who was brilliant. You guys are pretty crap

Antwort von Bike 2 Work Scheme
Instructions are pretty terrible and very lobg winded with not a lot of help or assistance

Antwort von Bike 2 Work Scheme
Great communication, just about a week delay in signing paperwork and voucher being issued .

Antwort von Bike 2 Work Scheme
Bike shop insisted on admin fee due to what you charge them. And fee at end to take ownership

Antwort von Bike 2 Work Scheme
Everything went pretty smoothly! I had my bike within a few days and it's making my commute so much easier!

Antwort von Bike 2 Work Scheme
So easy to apply and then receive the voucher for a new bike. The savings are great too.

Antwort von Bike 2 Work Scheme
Difficult to navigate the online website search function to find shops in my area. Consider including a searchable map function or similar.otherwise once the application process was started everything worked smoothly. Applied for and received voucher within 2-3 weeks

Antwort von Bike 2 Work Scheme
They were so helpful. It was all knew to use as a company and they helped me out with everything including advice.

Antwort von Bike 2 Work Scheme
Process was not very clear. Different people are informed at different points, but the other party does not know if they have heard from you or not.

Antwort von Bike 2 Work Scheme
Been very very helpful! Nothing was an issue and got me sorted straight away. Amazing

Antwort von Bike 2 Work Scheme
I like the programe . Its helping you go to work very efficiently.

Antwort von Bike 2 Work Scheme
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative bike and was able to use the previously issued voucher. Great people and great response

Antwort von Bike 2 Work Scheme
Experience great as there were no hold ups to report.

Antwort von Bike 2 Work Scheme
The whole process was very easy and surprisingly quick.

Antwort von Bike 2 Work Scheme
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