Big O Tires Bewertungen 

Living out west, we have had Big O tires for many years. We recently moved to Minnesota and made sure we had brand new Big O tires since MN had Big Os. They recently closed all their MN stores without notice. In fact, we actually received an ad in the mail AFTER our local store here closed WITHOUT NOTICE. I called their warranty department today and was told that tire rotations or any other kind of normal tire service would not be honored, and that if we had a road hazard it was us to us to find someone who would work with their warranty. When we purchased their tires, the envelope said, "This envelope is also a HANDSHAKE. Big O Tires - the team you trust."
They need to add to that "When it is convenient"
Be assured, even if Big O starts up business again in MN, we will no longer be purchasing tires with them, knowing that at any time they could just pull up roots and leave without honoring their commitments.

Don’t use Big O on boulder highway in Henderson, NV! Extremely unethical! Got a quote on a set of tires and ordered. On the way home, I had that; “I’m getting ripped off!” feeling. Went to Big O on gidson and 215 for another quote. They quoted me $500 less!!! I thought HMMM! I hate unethical practices! Went to discount tire and was quoted $750 less than the first Big O. I then went to the boulder Big O for a refund… I got charged nearly $454 for restocking. They didn’t even have the tires on the premises; so what are they restocking??? After that I went back to the Gibson Big O. Talked to them and was told they don’t have to do that charge. I’m a 100% rated disabled veteran; I wrote a review and was contacted by regional manager. He did nothing! In spite of knowing everything in this rating. Moral of the story: “Stay away from Big O!!! Go to Discount Tire: They are always fair and honest! Wish I could get my money back! Boulder Big O quote: $2279.58… Discount Tire quote accepted: $1399.48… Same exact tires!

We were in Branson on the 2023 Fourth of July weekend , traveled out of state to MO. We ended up with an almost flat tire from a nail and drove to the nearest tire place which was Big O Tires in Branson, MO. We limped into Big O tires 10 or 15 min before they closed , my husband asked if they could please plug our tire so we could get back on the road ; the way they treated us was shocking. A man behind the counter suddenly got very angry when my husband asked if they could plug our tie and said " I'm not fixing your stupid tire , it's 10 minutes before we close" - he said this in a hateful, mean way . My husband was a bit shocked but asked if they would at least sell us a plug kit, he then responded and said " No! get outta here, we close in ten minutes! " . With the 2nd hateful response my husband turned and walked out. We went to Walmart four miles away, bought a plug kit and supplies and fixed it ourselves. There was no need to be this hateful to a stranded traveler , and, fixing tires is what they do it would have taken them 10 or 15 minutes to help us. Big O tires in Branson MO are jerks !!

Yes experience was great on Mason..all people were very helpful and personal. Great job with all employees. I will come back for all new tires. Thank you Mason street Big O

Al Dimpel, manager. is always very kind and respectful, extremely knowledgeable, service pretty
quick, done well and affordable!

I enjoy the healthy car special but getting told everything afterwards doesn't happen. I just look at the invoice. I looked under the hood he forgot to put the oil cap back ond take my light off my dash and rotated my tires wrong it was bumpy till I went to Discount tire

I went to the BIG O TIRE about 15 minutes from my place. From the moment I walked in, I felt very comfortable. From the fellow at reception, to the Service Manager ( Will ), I just knew that I found my go to place for not just tires, but overall vehicle service.

Five stars all around

My deepest appreciation to them all.

I want to give a two thumbs up to big o tires on west northern in Phoenix, AZ. Zack is the crew member that helped me. AWESOME CUSTOMER SERVICE, WELL VERSED ON THE BUSINESS THERE. KIND,AND WONDERFUL PEOPLE WHO WORK THERE. HONEY, this is where you go for your tire needs, oil changes, etc. Thank you all for such awesomeness.
Belind Stevens 😉🙃 save money, and time VISIT!! 🤑🤑🤑😊

It was the worst experience I have had in my life.The one on s.p.i.d.sorry ass worker's

Made an appointment got me in the service they're always very kind I refer all my friends there because of the great service and you can always depend that they'll do a great job

Tammy in Colorado Springs is a blatant racist and I will not tolerate her disrespect ever again had my sons car towed and didn’t even call him first there are cars in that parking lot literally for years my sons car was there literally less then 24 not blocking anything and charge him 305 for the tow this racist manager is disgusting and should be fired

Been customers of Big O for many, many years. No problem with tires ..always pleased. However we started using Big O for oil change, filters and rotation. We went into the location on Gibson and 215..wanted oil change, filter, etc. They put the oil plug in so badly with an impact wrench that it was fused onto the oil pan. Tires were marked before taking in and they were never rotated. It took hours to retap and repair the threads on the pan. We will never go to this location ever again.

I made an appointment to get two front tires replaced, since I was driving a hour each way I always make an appointment with the service I am using. When I arrived at the site in Rancho Cucamonga CA they had not bothered to see if tires were in stock, the real issue is they blew it off, no effort to resolve the issue

My wife had brought the wrong credit card at check out and it was not allowed to go through. We had to go back home and get the correct card. When we returned and did the transaction, Robert made a face and said that it didn't go through...and then said no, it went right through...ha ha, but not funny. Just trying to give them some money.

We were in town for a funeral and on the way to OKC my car started having a bad shake at 60mph. We went to Big O Tires in Yukon and they worked us in. They ended up rebalancing and rotating my tires for me, and didnt charge me a dime! This not only fixed my issue, but saved us tons of stress and money. We appreciated their honesty, working us in, and fixing the problem; and saving us money!

NEGATIVE EXPERIENCE AHEAD... #THINKTwice #caution #riskybusiness
@bigotires of Nixa, Mo 4/24/23 Went in for rotation on 4 tires I bought at this location 1 yr, 8 mos ago, driven 21,000 miles. Think of my surprise when told needed 4 new tires that weren't covered under warranty. Not by the extended warranty I purchased from Big O nor the tire brand company that Big O chooses to sell themselves. This is shady practice. A bait & switch scheme to buy the add ons. Still waiting for that promised call from the manager who doesn't work in this part of the country. Don't give them your patronage if you expect truthfulness. I admit I was angry & upset with the treatment I was receiving. No empathy. Patronizing. Dismissive. Good thing their pass-the-buck disrespect was out of earshot to my 90 year old mother in the waiting room. All in all, sorry to report their revolting customer service.

The staff is beyond expected. They fix my bmw and had other services done. Awesome work

I complained about a misunderstanding about tires about six months ago and want to apologize. Those awesome people at the shop are so overwhelmed with needy customers it's a wonder they can keep up with us! My radiator had a malfunction last week and when I got up in the morning to go to work it had run the battery dry and I had to call in sick.
I walked from my house to an auto parts store to get something to start my car and while in transit called my Hyundai dealer, Toyota, and a few more auto shops and found out that they were all a week out just to look at it. That was scary, I had heard on the news that auto mechanics were backed up and there was a shortage of them but learned for myself, on a very cold day while walking...they ARE!
So on the way back to my house I stopped by the Big O near me, the one that I had complained about, and prayed they would be able to help me, and not punish me for hurting them.
Brian at the front desk was very soft spoken and kind, as always and made me feel comfortable and put me on the waiting list, but cautioned that I may have a long wait because they were so busy. But I was grateful that they were willing to try at all, after having called around town and found out nobody could even look at it 'till Monday. I need my car so much!
After about a four hour wait they got me in. I was thinking it would cost me a fortune. Some mechanics and the co-owner Chris, himself, tested and evaluated it for some time and couldn't find the exact problem. Then Chris ran through his national data base looking for the similar problem for my model of car. He came back to tell me how much it would cost to fix but said he wasn't sure it would be the right fix and said the parts would still work and I could keep driving it safely and could take it to the Hyundai dealer for a full electronic diagnosis to be sure rather than spend nine hundred bucks right then.
He also insisted that I didn't need to pay anything for the diagnosis time they had spent on my car.
Imagine how shocked I was?!!! In an ecstatic and relieved way! I can't believe they would do that for me!!!
I intend to take my car in every time from now on and be really loyal to them because they have always been loyal to me and fixed my flats and done several other freebies that I had forgotten about.
And they do have the best tires and best warranties I know of. I got a flat on a trip last fall and Big O fixed it for free in Boise Idaho.
Thanks, I Love You Big O!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Front shocks never installed properly. Came off on one side and about to in the other. They did this twice. Then we offered $50 next time. Then accused my wife of returning the wrong ones to them after we had the dealer fix all their
Mistakes. It’s been years since I have had anything close to this terrible of service anywhere. My son could have been injured or killed.