Overpriced. The weight lift area in Vauxhall is very limited. They expanded it into another room but the equipment has stayed the same. The sauna annoyingly shut down during the day for non-sense reas... Mehr ansehen
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Standort
Standort wechseln50 South Lambeth Road, SW81DY vauxhall, GB
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Das sagen Bewerter
The Staff are really helpful. I’m currently doing Swimming Lessons with David who is an exceptional teacher. The Gym is great and really clean. An all round fantastic Better leisure centre.
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Very good, community based company that treat clients like family. Fantastic facility, friendly staff and healthy mind and body. The manager has soo much experience he really lifts swimming session... Mehr ansehen
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I’ve done yoga class , core conditioning, Pilates class , group cycle with Volkan he made the class absolute fun will definitely book him every single time . Everyone here is so attentive and friendl... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktinformationen
50 South Lambeth Road, SW81DY, vauxhall, Vereinigtes Königreich
4,0
Gut
116 Bewertungen
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No 1 receptionist
My favourite place. Starting at reception a young man Djon his presence brings good energy to the front of house always helping members sort out dramas understands the the neurodiverse. Djon always has positive energy towards the members how can’t we keep coming back. But on the other hand those changing rooms and showers are filthy and disgusting i take my own antibacterial wipes to clean. And the pool has been freezing over the last few months that my joints can’t handle. If only the everyone was like D’jon and cared enough about members wellbeing.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Jane,
Thank you so much for your thoughtful feedback!
We're thrilled to hear that Djon has made such a positive impact on your experience, and we’ll be sure to pass along your kind words to him. It’s wonderful to know that his energy and attentiveness to all members, including those with neurodiverse needs, are making a difference.
We truly apologise for the condition of the changing rooms and showers, as well as the pool temperature. Your comments are invaluable, and we will be taking immediate action to address both issues. Cleanliness and comfort are top priorities for us, and we appreciate you bringing this to our attention. We hope to improve these aspects and ensure your future visits are as enjoyable as possible.
Thank you for your continued support, and we look forward to welcoming you back soon!
Kind regards,
Charmaine
Last Wednesday HITT
Last Wednesday, I attended a HIT Class, and it was an amazing experience! The exercises were super dynamic and perfectly matched with the Latin music that the instructor, Carlos, chose. I loved how the rhythm of the music helped keep my cardio going without being too intense, which was perfect for me since I can’t lift heavy weights.
Additionally, I’d like to praise the gym manager, who has done an excellent job improving the environment with new equipment. I highly recommend the space and the rit class for anyone looking for an energetic and effective workout experience!
19. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Customer,
Thank you so much for sharing your experience with us! We’re thrilled to hear you enjoyed the HIT class and the dynamic, music-infused workouts at the Vauxhall Leisure Centre. Carlos does an amazing job bringing that extra energy to each session, and we’re glad it worked so well for you. It’s also wonderful to hear that you’re noticing the improvements to the gym — our manager works hard to make the space more welcoming and effective for everyone.
Thanks for the recommendation, and we can’t wait to have you back for more energising workouts!
Warm regards,
Charmaine
Favourite gym
I have been a member for 8+ years. Angelique has always been a pleasure - extremely helpful. Rosemary, Sharon & Aurora have the best classes. Their classes are more than worth braving the cold and the rain for. They are all incredibly motivating, fun and dedicated to ensuring we’re using the right technique/ making accommodations. The classes are better than Active Lambeth!
23. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Maria,
Thank you so much for your wonderful review!
We're thrilled to hear that you’ve had such a positive experience over the past 8+ years. Angelique, Rosemary, Sharon, and Aurora are such valuable members of our team, and it’s fantastic to know that their dedication, motivation, and commitment to technique have made such a difference in your classes. We truly appreciate your feedback and are so happy to know that our classes are worth braving the weather for! Your support means a lot to us, and we look forward to continuing to provide an amazing experience for you.
Kind regards,
Charmaine
Levi is the most lovely woman who took…
Levi is the most lovely woman who took time to explain everything to me. She is so patient and thoughtful. She is perfect for customer facing. Thanks for such impeccable service.
19. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Charan,
Thank you so much for your kind words!
We're thrilled to hear that Levi was able to assist you with such care and attention. We’ll be sure to share your feedback with her—she’ll be so happy to know she made a positive impact. We truly appreciate you taking the time to share your experience and look forward to serving you again!
Warm regards,
Charmaine
I’ve got a 10 year old autistic child
I’ve got a 10 year old autistic child. Decided to start doing private swimming lessons for him. We were promptly introduced to Nick who is one of the swimming teachers. 6 months plus in, my son’s ability and confidence has grown beyond expectations! The service generally is good. Clean Changing rooms, friendly staff and etc. However, personally Nick has definitely played a major role in the value this gym offers! He’s always professional, always on time, super patient and passionate! He has genuinely made a positive impact not only on my son’s swimming ability but also in his personal life too. Due to this, this leisure centre easily deserves a 5 star rating!
18. März 2025
Antwort von Better - Vauxhall Leisure Centre
Hi Antonio,
Thank you so much for your wonderful review!
We're thrilled to hear about the positive impact Nick has had on your son's swimming abilities and confidence. It's fantastic to know that his patience, professionalism, and passion have made such a difference not only in his swimming but in other areas of his life as well. We truly appreciate your kind words about the facility and the staff. It's customers like you that make our work so rewarding! We're grateful for your support and look forward to continuing to help your son grow in his swimming journey.
Thanks again for the 5-star rating!
Warm regards,
Charmaine
Fun classes and great staff
I am member of Better Vauxhall for quite a few months now and have got nothing to say but positive. I am pretty active here, doing yoga, swimming and a few exercise classes like core conditioning. Let's start with Alfi, very helpful chappy at the reception. If you have any questions/issues - he will sort those in no time! Especially, if you ask in a nice way. On the fitness side of things I am doing classes with Angelique and Shain, both are very helpful and motivating. If you have been hesitating to join, do it now and you won't regret!
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Will,
Thank you so much for your great review!
We are thrilled to hear that you've been enjoying your time at the Vauxhall Leisure Centre and making the most of the yoga, swimming, and exercise classes. It's great to know that Alfi, Angelique, and Shain have been so helpful and motivating—your kind words really mean a lot to them! We’re so glad you decided to join, and we’re happy to hear that you’d recommend it to others.
Keep up the great work, and we look forward to seeing you around! 😊
Warm regards,
Charmaine
I joined Better Vauxhall mainly
I joined Better Vauxhall mainly for the pool and gym facilities, however after trying Volkan’s Zumba class I never looked back have been addicted since! Volkan is a wonderful person and his classes are always joyful no matter what and have really helped fall in love with moving and dancing again! I couldn’t recommend it more!
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Sarah,
Thank you so much for your kind words!
We are delighted to hear that you’ve had such a positive experience at the Vauxhall Leisure Centre, especially with Volkan’s Zumba class. It’s amazing to know that his energy and joy have helped reignite your love for dancing and movement! We appreciate your recommendation and can’t wait to see you in class again soon!
Keep dancing and enjoying the fitness journey! 😊
Kind regards,
Charmaine
Zumba
Zumba instructor who brings energy, passion, and pure joy to every class, look no further! Volkan is absolutely phenomenal. His vibrant personality and high-energy routines make every session feel more like a dance party than a workout. He knows how to motivate and inspire, making sure everyone—regardless of skill level—feels welcome and empowered.
His enthusiasm is contagious, and his choreography is both fun and effective, leaving you sweaty, smiling, and eager for the next class. Whether you’re a beginner or a seasoned dancer, he ensures you get the most out of every movement while having an absolute blast.
15. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi,
Thank you so much for your kind words!
We are beyond grateful for your positive feedback. It's truly a joy to hear that Volkan brings energy, passion, and fun to every class, and knowing that you’re having a blast while getting a great workout makes it all worth it. We always aim to create a welcoming and empowering environment for everyone, no matter their skill level. I’m so glad to hear that you’re enjoying the classes and feel motivated to keep coming back! We look forward to dancing with you in the next session! 🙌💃
Kind regards,
Charmaine
I love this center
I love this center, I use the pool regularly and the staff are excellent , there’s new management in place and you can see the difference , they are pro active and actually engage with customers ,
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi CaptAlex
Thank you for your review.
We are thrilled to hear that you are enjoying your time at the Vauxhall Leisure Centre, and that the staff are providing excellent service while engaging with members to create a wonderful atmosphere.
We hope this continues and thank you for choosing Better!
Kind Regards
Amir
No more the same
The gym is nice but it used to be cleaner few months ago. Since the kids have joined the female changing room is a dirty mess! That is unpolite tiwards the staff and the other users of the gym. There are more people joining the activities it should be provided more tidying up in turns. I have never seen same people cleaning! Only sitting at the reception. I do not see any staff doing the cleaning, not to mention again as often as they were before.
What would be useful also is having at least one member of the staff doing a round in the gym to see if we, the costumers need to ask something about the machine or advising about exercising. That's a pity all the good things have been dismissed. I hope they could be back to them.
9. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Nicolette,
Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us to improve and provide a better experience for all our members.
We’re sorry to hear that you’ve noticed a decline in cleanliness, especially in the female changing room. We understand how important it is to maintain a clean and comfortable environment, and we will definitely take your feedback into consideration. We’ll be reviewing our cleaning schedule and ensuring that more attention is given to high-traffic areas.
Regarding your suggestion about staff presence on the gym floor, we completely agree that it's valuable to have staff available to assist with any questions or provide guidance on exercises. We’ll work on making sure our staff is more visible and available to assist members during peak times.
Thank you again for your constructive feedback. We’re committed to improving and hope to continue providing you with a positive gym experience.
Warm regards,
Charmaine
Been a member for a few months
Been a member for a few months, gym has great options and variety, installations are always clean and staff is friendly. Sienna is the best instructor, makes my Saturday workouts extra motivating!
15. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Sofia
Thank you for your review.
It is wonderful to see that you are enjoying your experience at the Vauxhall Leisure Centre, attending Sienna's fitness classes kick starting your Saturday off!
Thank you for choosing Better.
Kind Regards
Amir
The facilities are nice and clean
The facilities are nice and clean. The staff is very friendly and always willing to help.
The only problem I have is that the sauna and steam room are always full and that people don't respect the signs the staff has posted on the door announcing silence for optimal relaxation. I would like the sauna hours to be extended so there aren't too many people in at once. I would also like them to repair the broken wood inside the sauna so the cold doesn't get in and the heat inside is adequate.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Concepcion
Thank you for your review.
It is great to see you are enjoying your experience at the Vauxhall Leisure Centre and you have also had the opportunity to meet the friendly centre staff.
We appreciate your feedback regarding the Sauna and have passed this on to the management team to look into, we hope this will assist in improving your experience even more!
Kind Regards
Amir
Great Swimming Pool and Friendly Staff
Love coming to Vauxhall Leisure Centre for a swim! The pool is always clean and the perfect temperature and the changing rooms are always spotless. The staff here are super friendly and helpful, from the reception team to the lifeguards they make the whole experience even better. Definitely one of the best places to swim in London!
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Aleksandra
Thank you for your review.
We are very pleased to see you love using the swimming pool at the Vauxhall Leisure Centre, and all the centre staff are adding to your experience.
We hope you have the opportunity to use the other facilities at the centre and thank you for choosing Better!
Kind Regards
Amir
A swimmer experience…
I’m a regular swimmer before covid times until today and I really enjoy the pool, steam room and sauna facilities.
Reception team is professional and friendly. Sofas by the reception area are a good idea, it’s only missing a water fountain to refill bottles. However, cleaning standards in the last 6 months is below average, very bad! Changing room cubicles are dirty and messy and sometimes they smell pee after kids swimming lessons. Very bad housekeeping, not cleaning maintenance at all!!! Showers are disgusting, too.
Also, lifeguards during patrol and on duty they have earbuds and listening music from their mobiles, specifically the Spanish speaking ones. Unprofessional 100%! Not feeling safe at all! Unbelievable!
I hope this feedback helps to improve your service.
Thank you.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Frederico
Thank you for your review
We appreciate your positive comments about the pool, steam room, sauna, and the professionalism and friendliness of our reception team. We’re glad that these aspects have been enjoyable for you.
We also appreciate you detailing your experience with the cleanliness and maintenance of the changing rooms and showers and your observations regarding the on-duty lifeguard..
We will address this issue with the centre staff to look into it.
Kind Regards
Amir
It’s super clean it’s spotless
It’s super clean it’s spotless. The staff are helpful, I’ve been coming there since the first opened 2019 or whatever i after lockdown we had to change by the pool walk round the pool to shower and come out the back way which was a bit of a nightmare, but Hard work staff all I do is shower and into the pool it’s the same depth all the way along, which is good if you put your foot down it only I’ve been banned until January 2027 Reson unknown? No discussion no meeting so now have to go to zBrixton a 75yr old Penshioner with Sever Asthma & COPD most disillusioned & depressed most unexpected on Crutches
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Sue-Ann,
Thank you for your wonderful feedback.
We’re so pleased to hear that you’ve found the facility spotless and that our team have been helpful throughout your visits. It means a lot to us that you’ve been coming since we first opened and have continued to have a positive experience.
We also really appreciate your understanding during the post-lockdown period, as we adapted our processes. It’s great to know the team’s hard work and positive attitude didn’t go unnoticed.
A special thank you as well for mentioning Helen Angelique and Capo - we’ll be sure to pass on your kind words to them.
We’re delighted you enjoy the pool and the overall experience, and we look forward to welcoming you back again soon.
Warm Regards,
Hazal
55 or 66? Better Vauxhall …
Why has Better in Vauxhall upped the age for Seniors to 66yrs when nearly every other London Better has remained at 55 years?
7. März 2025
Antwort von Better - Vauxhall Leisure Centre
Hi V,
Thanks for your review.
The majority of our centres nationwide offer senior memberships for those aged 66+. There are only a few partnerships that offer senior memberships for younger customers and these are agreed with the local authority for that area.
Warm Regards
Hazal
Employees always make me feel welcome
Employees always make me feel welcome, I love the classes and I love the fact that I am remembered. Only thing I’ll change is female toilet needs to be cleaned more. Other than that, I love it here !
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi,
Thanks for your review.
We are happy to hear that the staff at Vauxhall always make you feel welcome and have passed on your feedback about the toilets!
Warm Regards
Hazal
Gym overall
I’ve done yoga class , core conditioning, Pilates class , group cycle with Volkan he made the class absolute fun will definitely book him every single time . Everyone here is so attentive and friendly . I also do private swimming lessons with Nicholas great teacher . I live 10 minutes away I don’t know why I didn’t join sooner overall I rate this gym 10000/100 and it’s very clean .
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Khadijah,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you've enjoyed your yoga, core conditioning, Pilates, and group cycle classes with Volkan – it's great to know he’s made your experience fun! We're also glad to hear you're loving your private swimming lessons with Nicholas. We truly appreciate your kind words about our friendly and attentive team and our gym's cleanliness. We’re so happy to have you as part of our community, and we can't wait to continue supporting your fitness journey.
Thanks again for the glowing review, and we look forward to seeing you in class soon!
Warm regards,
Charmaine
My lifestyle changed ever since I…
My lifestyle changed ever since I joined this place 2 years ago.
The Aqua aerobics, Pilates and Zumba classes are my top 3! The staff are very kind and helpful.
Big shout out to Volkan (Zumba teacher) Maria (Aqua aerobics teacher) Alex, Nacho (Gym staff) You guys are amaizing humans!
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi Erika,
Thank you so much for your wonderful review!
We are delighted to hear that your lifestyle has positively changed since joining us at the Vauxhall Leisure Centre. It’s great to know that the Aqua Aerobics, Pilates, and Zumba classes are helping you stay active and healthy. We’ll be sure to pass on your kind words to Volkan, Maria, Alex, and Nacho—they’ll be so happy to hear it! We’re lucky to have such amazing members like you. Keep up the fantastic work, and we look forward to supporting you on your fitness journey!
Kind regards,
Charmaine
A really good leisure centre
A really good local leisure centre. Great pool, gym and classes. Staff are incredibly friendly and helpful. Atmosphere is great. Volkan is an absolutely brilliant instructor in classes - motivating, welcoming, funny and kind. Top recommendation for this place and the people there.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Better - Vauxhall Leisure Centre
Hi David,
Thank you so much for your wonderful review!
We're thrilled to hear that you enjoy our pool, gym, and classes and that our staff, including Volkan, have made such a positive impact on your experience. We'll be sure to pass along your kind words to him. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
Warm regards,
Charmaine
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