We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Mehr ansehen
Unternehmen hat geantwortet
Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Mehr ansehen
Unternehmen hat geantwortet
The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... Mehr ansehen
Unternehmen hat geantwortet
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
Unternehmen hat geantwortet
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service from shop to delivery.
Brilliat service in shop, easy process to choose beds, order and information good on delivery.
Lads that brought the beds and mattresses on time, courteous and left no mess. Always buy from Speke Bensons for beds

Antwort von Bensons For Beds - Speke
Great communication regarding delivery time.
Prompt professional service.

Antwort von Bensons For Beds - Speke
Kelly the sales assistant was very helpful and friendly. Her knowledge and understanding of our requirements was excellent and she was able to provide us with the information that we needed. The service was exceptional and we were delighted with her help and support and we are very satisfied with our purchase.
Thank you Kelly

Antwort von Bensons For Beds - Speke
Went into their Speke shop wanting a bed that was on a short lead time, and was told by one of their salesman Phil we had the option to have delivery within 7-10 days. - This really appealed to me because I needed a bed ASAP. The day before delivery was due I received a email to say it’s been delayed by over three weeks. I was sold a lie that stock was ready to go within a week, if I’d know now I’d have to wait till the 13th February I wouldn’t have bothered with this purchase…

Antwort von Bensons For Beds - Speke
Lovely bed really comfortable the delivery process was amazing kept up to date from order to delivery. The delivery men were really professional helpful and friendly I would definitely recommend Bensons for bed and I will be using them again in the future.

Antwort von Bensons For Beds - Speke
Got everything we were looking for and all done with a pleasant service

Antwort von Bensons For Beds - Speke
A very relaxed experience. There was no pressure or hurrying to choose.
We had previously looked on Benson's website and so we had a rough idea of what we wanted but nothing beats being able to try out different mattresses.
The sales person answered all of our questions and provided additional information. He showed he had a wealth of experience.
I would certainly recommend Benson's for Beds to family and friends.

Antwort von Bensons For Beds - Speke
Tracey the sales lady was absolutely fantastic and so knowledgeable.
Couldn’t have been happier with the experience she gave us in the Speke store. We chose the right mattress for us from her professional guidance and we made the right decision. The mattress is brilliant.

Antwort von Bensons For Beds - Speke
The sales person - Kelly was great . Was at hand but not pushy at all . She let us choose by giving fair advice based on what we wanted and explained why certain items were more expensive . We went over budget but the blow was greatly softened by the December offer and using a blue light card with it . The shop was spotless and we loved how we were offered pillows and made to feel like wanted , valuable customers . Bensons was an obvious choice and we didn’t go anywhere else from previous beds bought . Look forward to receiving the product in the New Year ( Sealy bed ) which was the brand I hoped for .

Antwort von Bensons For Beds - Speke
Sales assistant knowledgeable and understood our needs for a decent mattress. Sales assistant very pleasant at all times throughout visit.
05/02/2026
Took delivery of purchased mattress from benson for beds. Bed was dropped off back of vehicle then dragged along the pavement to my home. Driver and assistant showed no customer skills when carrying out delivery. As the mattress was being dragged into bedroom one of the delivery lads stared booting the new mattress to get around the bedroom door. No customer care was given in any shape or form.
When unpacking the new £2000 mattress is was found to have deep dirty rips to where the mattress had been dragged along pavement. Very upset and angry the way delivery was made.
I am now seeking at replacement mattress.

Antwort von Bensons For Beds - Speke
Our sales rep was amazing, very knowledgeable and gave us space and time to try numerous matteress in our own time and have discussions about each one without saying a word. His sense of humour and openness about his own life also made him very easy to chat and relate to.

Antwort von Bensons For Beds - Speke
Was escorted around the shop when we told the Customer Service person what we were looking for for. He gave us all of the options to choose from

Antwort von Bensons For Beds - Speke
I went to the store in speke, mersey retail park Phil was very kind and helpful. Many thanks Phil for all your guidance and help

Antwort von Bensons For Beds - Speke
Very helpful, friendly and informative service and knowledge by Dan.
Took the time to explain the different mattresses and made the whole process much easier for us.
Excellent customer service. Would highly recommend.

Antwort von Bensons For Beds - Speke
We went to the Benson pretty late in the day - about an hour before closing time.
One staff member - Dan - was extremely facilitating. He even stayed late to ensure we could order our bed and mattress that same day.
He was extremely helpful - what a great guy.

Antwort von Bensons For Beds - Speke
Easy process.
Gave us all the options without a heavy sales pitch.
Second time in a year we have bought from here. Plenty of options paired with black friday deals, very happy.

Antwort von Bensons For Beds - Speke
Tracey in the store was very welcoming and informative
Listened to my needs making decisions eady

Antwort von Bensons For Beds - Speke
Great experience. Kelly in Liverpool Speke store was really helpful. We got hr best mattress we could for our needs.
Thanks for everything. Couldn’t fault the service.

Antwort von Bensons For Beds - Speke
I couldn’t decide on which mattress would suit my needs.
Dan was very knowledgeable and helpful, he didn’t rush me into making any decisions.
Very good service

Antwort von Bensons For Beds - Speke
I highly recommend Bensons Bed!
We found the quality of their product to be fantastic, especially considering the affordable price.
A big thank you to team member Phill, who was incredibly helpful in guiding us to choose the best product for our needs.

Antwort von Bensons For Beds - Speke
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.