The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... Mehr ansehen
Unternehmen hat geantwortet
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Mehr ansehen
Unternehmen hat geantwortet
Spoke to a kind customer Service advisor at Southport shop on the phone. She helped me order 2 wardrobes and gave options for finance. But was disappointed with the finance company who asked for proof... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Southport668
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Vereinigtes Königreich
- 1704513560
4,9
Hervorragend
456 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Review based on purchase experience, haven’t got the product yet
I haven’t received our new bed yet so the 5 stars might be a little premature…
However, I’m basing the review off the service we received and that is worthy of the rating.
When we arrived in store, Amy came to greet us, she was totally fine with allowing us to just browse but wanted to first give us the details of the offers available and how they worked. Which she did, and then she allowed us to look round the store without hovering over our shoulders like some do! That doesn’t mean to say she was dismissive, she did do a little check in every now and again to see if we needed help/questions answered, and when we did, she had ALL the answers.. really knowledgeable and she was just an all round super friendly person, we felt that confident in her, we went ahead and ordered the bed there and then.
Thank you Amy, you were a delight to deal with and Bensons are lucky to have you on board.
1. Juni 2025
Antwort von Bensons For Beds - Southport668
We appreciate you taking the time to share your positive experience with us Emma. It's great to hear that the service you received was worthy of a 5-star rating. Thank you, Megan at Customer care
Antwort von Bensons For Beds - Southport668
We appreciate you taking the time to share your positive experience with our customer service Mike. We are happy to hear that you were well taken care of. Take care, Megan at Customer Care
New bed
Salesman (Ian, Southport branch) was very helpful answering all questions and queries.
24. Mai 2025
Antwort von Bensons For Beds - Southport668
We're happy to hear that the team member at the Southport branch was so helpful in answering your questions. Thank you for your positive feedback, Megan at Customer Care
Excellent sales team & products
Went in to have a look around as needing to replace an old bed. Was greeted by Jamie, who was very friendly & knowledgeable about things. He made the difference when it came to pulling the trigger, made me feel confident about my purchase and was able to answer all my questions with ease.
Really enjoyed the smooth experience, would definitely recommend and use again, thanks! :)
9. Mai 2025
Antwort von Bensons For Beds - Southport668
We're happy to hear that you enjoyed your experience and found our team member helpful during your bed purchase. We appreciate your recommendation and are glad we could provide a smooth experience. Thanks for your positive feedback, Megan at Customer Care
Great Service
I had great service from Jamie. I didn't feel rushed to make any decision. Was so helpful. Would recommend Bensons to anybody.
25. Mai 2025
Antwort von Bensons For Beds - Southport668
We're happy to hear that you felt supported during your visit and appreciate you recommending us. It's great to know we could assist you so well. Take care, Megan at Customer care
Exceptional customer service from Kiara
From a wonderful warm smiley welcome to exceptional customer service it was an absolute pleasure to shop at Bensons for Beds in Southport. The young lady who made such an impression was Kiara. From the moment we walked into the shop until the moment we left she couldn't have been more helpful or professional. She is the epitome of what customer service looks like. She was very knowledgable about every product we looked at and gave us time to have a lie down, a chat about what we thought etc., Train all your employees to be a 'Kiara'
23. Mai 2025
Antwort von Bensons For Beds - Southport668
We're happy to hear that you had such a wonderful experience at our Southport location. We appreciate your positive comments regarding the exceptional customer service you received. We value your feedback, Megan at Customer Care
Very helpful sales person in Kiara at…
Very helpful sales person in Kiara at the Southport store. Understood what we required in our choice of mattress. Brilliant personality and knowledgable.
20. Mai 2025
Antwort von Bensons For Beds - Southport668
We're happy to hear that the sales person at Southport was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Bensons is the best!
Great service, knowledgeable staff & really good prices.
Ian was very attentive, listened to our needs & came up with a great solution to suit my budget.
.
I'll definitely be going back there!
20. Mai 2025
Antwort von Bensons For Beds - Southport668
Thank you so much for your kind words! We take pride in providing exceptional service, staff expertise, and affordable prices for our customers. We appreciate your support and look forward to serving you again in the future. See you soon!
Great customer service from Aimee
Great customer service from Aimee. Once again I wasn’t disappointed. I had previously purchased a bed and mattress and headboard from here and decided to get another one for our room . As the friendly service and professional approach from Aimee was indeed perfect the first time I was extremely happy to find Aimee was here again to advise me on my next purchase. Nothing was too much she demonstrated her knowledge and experience on several choices we had and I wasn’t disappointed. Thanks Aimee you’re a star .
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Southport668
Thank you for the fantastic review! We are thrilled that you had such a positive experience with Aimee and our products. We truly appreciate your loyalty and can't wait to see you again for your next purchase. Aimee is truly a star and we are lucky to have her on our team. #customerservicegoals
Loads of choice and good selection
Loads of choice and good selection. Offers help with our choice of bed. The staff member was really helpful & friendly and gave good recommendations for our needs!
8. Mai 2025
Antwort von Bensons For Beds - Southport668
Thank you for your kind words! We're thrilled to hear that you had a great experience selecting a bed at our store. Our staff takes pride in providing excellent customer service and we're glad you found our recommendations helpful. Happy sleeping!
Buying my first bed
Jamie from the Southport store was very professional.
Very easy to understand and made the buying process of a new bed very easy and less overwhelming. I would certainly recommend pensions for beds to most of my friends.
4. Mai 2025
Antwort von Bensons For Beds - Southport668
We are thrilled to hear that Jamie from our Southport store provided such professional and easy service during your bed buying process. Thank you for recommending us. Sleep well,
Team Bensons💜
Great value for money
Was made aware of all the options available and the customer service was excellent. Jamie was excellent in giving us all the information needed and gave us a great deal which we were very happy with. Would definitely recommend.
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Southport668
Thank you for your kind words! We're thrilled to hear that Jamie provided excellent customer service and helped you find the perfect option at a great deal. We appreciate your recommendation and hope to see you again in the future. Sleep well, Team Bensons💜
Good friendly advice
18. April 2025
Antwort von Bensons For Beds - Southport668
Thank you for your kind words! We are happy to hear that our advice was helpful and friendly. It is our goal to always provide the best service for our customers. We appreciate your support!
Sleep well, Team Bensons💜
Great customer service
Jamie, the customer service advisor was extremely attentive,helpful, patient and honest.
He assisted us with finding the perfect mattress for our son.
Great customer service.
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Southport668
Thank you for sharing your experience. We are thrilled to hear that Jamie provided excellent customer service and helped you find the perfect mattress for your son. It's always our goal to provide top-notch service to our customers. We appreciate your support!
Sleep well, Team Bensons💜
Good advice given about the beds and…
Good advice given about the beds and customer service very good very satisfied
24. April 2025
Antwort von Bensons For Beds - Southport668
Thank you for your positive feedback! We are thrilled that our expert advice on beds and exceptional customer service has left you completely satisfied. We look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
Antwort von Bensons For Beds - Southport668
Thank you so much for your kind words! We strive to provide a positive and non-pushy experience for our customers. We're so glad our staff was able to assist you and make your visit enjoyable. We can't wait to see you again!
Sleep well, Team Bensons💜
New Bed purchase
Lorraine the customer service advisor was very professional, was recommended by a friend who informed about the test bed where you can establish which mattress is best for you. Highly recommended.
19. April 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Southport668
Thank you for the kind words, we are glad to hear that Lorraine provided professional assistance and that you found our test bed helpful! Thank you for recommending us to others. - Team Bensons 💜
Antwort von Bensons For Beds - Southport668
"We are thrilled to hear that our staff made such a positive impact on your experience! Our goal is always to provide exceptional service. Thank you for choosing us!"
Helpful and knowledgeable assistant
4. April 2025
Antwort von Bensons For Beds - Southport668
Thank you for your kind words! We pride ourselves on having a knowledgeable and helpful team ready to assist our customers. We're so glad we could be of assistance.
Informed decision
The helpful staff provided me with the information I required to enable me to make an informed decision.
23. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Southport668
We're happy to hear that our staff was helpful and provided the information you needed to make an informed decision. We appreciate your positive feedback, Megan at Customer Care
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.