I went to buy a mattress and it was a very good experience. I am disabled and had to use my mobility scooter the staff were brilliant they had a lift and was helped in and out of it. The staff were ve... Mehr ansehen
Standort
Standort wechselnUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Mehr ansehen
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Mehr ansehen
Unternehmen hat geantwortet
Very good help and advice when choosing the base and mattress. The old bed removal and new bed installation without any trouble. A good experience all round
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Sheffield Archer Road179
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Vereinigtes Königreich
- 1142365219
4,8
Hervorragend
204 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Shelley was incredibly helpful
Shelley was incredibly helpful
and the bed test was very useful.
11. Dezember 2024
Great advice at the showroom and…
Great advice at the showroom and friendly staff. The mattress arrived on time and is perfect. Special mention to Shelly for making the right choice
26. Oktober 2024
Our assistant was most helpful
Our assistant was most helpful, giving us information when needed but at the same time left us to look around by ourselves. The service was fast and efficient.
16. Oktober 2024
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, I visited over two days and had a very positive experience. I have had excellent communication regards to delivery with calls to notify me of changes and a specific time wondow
18. September 2024
terrible customer service
I would like to make a complaint regarding the unsatisfactory customer service I experienced at the Archer Road store in Sheffield.
My wife was very interested in a mattress, but wanted my opinion before buying the mattress. I took half a day off work on Friday to view the mattress with her. We both liked the mattress and just needed to measure up at home.
The manager Lee assured us we had a couple of days to make a decision and would reserve it for us, and even removed the for sale card from the bed.
My wife returned the next day (Saturday/today) to make payment for the mattress. However we were told that the mattress had been given to someone else.
Given the fact my wife had her heart set on the mattress, plus I had taken time off from work to look at the mattress. You can imagine how disappointed we were on travelling across Sheffield again to place the order.
I phoned up the store and spoke to Lee to explain how disappointed I was. I was offered no real apology for the situation. I still can't understand why at the very least we weren't contacted, when the store had our contract details.
I feel the whole situation was handled very unprofessionally.
10. August 2024
Bewertung ohne vorherige Einladung
Excellent advice and support
The member of staff in the shop in Sheffield couldn't have been more helpful and friendly. Gave us lots of time too. Really good experience.
14. September 2024
very good variety of stock and nice…
very good variety of stock and nice staff member to deal with.
29. August 2024
Kate was patient and explained…
Kate was patient and explained everything to us. She had sound knowledge of the products and understood our needs perfectly.
27. August 2024
Help and explanation
Help and explanation, given time to think about and decide, politeness.
4. Juni 2024
Polite and professional approach
Polite and professional approach, allowing a time to view the products, knowledgeable about the various products.
15. April 2024
Very friendly and very helpful lady who…
Very friendly and very helpful lady who served us, much better than the older guy who met us last year when we first looked and we walked out as he was so unhelpful.
24. März 2024
Excellent
Excellent. Not pushy salespeople. Good advice given when requested. Great experience overall. Would recommend.
19. März 2024
Extremely helpful
Extremely helpful , good advice, and the young lady was knowledgeable and recommended the right mattress for us .
24. Februar 2024
Excellent service from start to finish
Excellent service from start to finish. Showroom staff and delivery staff very professional and knowledgeable.
4. Januar 2024
Staff being accommodating
Staff being accommodating, listening and being patient. Answering questions, being friendly.
22. Januar 2024
Friendly polite service
14. Dezember 2023
Thanks to Bensons
Recieved helpful advice from staff who understood my needs, then proceeded to purchase
17. Januar 2024
Sales lady shelly was very helpful…
Sales lady shelly was very helpful nothing was a problem.
15. Januar 2024
Friendly and helpful advice,
13. Januar 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.