We were served by Anil, who was both patient and very knowledgeable. He listened to our needs and took time and effort to show us the different options. Walked out satisfied. Experience slightly... Mehr ansehen
Standort
Standort wechselnUnit C Shannon Corner Retail Park, Burlington Road, KT3 4RP New Malden, Kingston, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Staff in the new Malden store were incredibly helpful. Not pushy at all showed me options and let me try the lift function for weight as I was interested in an ottoman. Then left me to browse for a wh... Mehr ansehen
I would definitely recommend Benson beds. I wanted a firm mattress something reasonable in price and good quality. I was greeted with a warm welcome. The store manager who dealt with me was amaz... Mehr ansehen
Unternehmen hat geantwortet
Great customer service when buying a mattress yesterday at New Malden branch! Very impressed with the man who dealt with my order - Charlie North I think. He was cheerful, knowledgeable & efficient th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - New Malden135
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit C Shannon Corner Retail Park, Burlington Road, KT3 4RP, New Malden, Kingston, Vereinigtes Königreich
- 2083362302
4,7
Hervorragend
263 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Friendly staff
The staff member who served us was helpful and knowledgeable about the beds. There was no pressure to buy anything and gave us space to decide for ourselves.
I would have liked more choices in store, especially the midrange priced beds/mattresses.
24. August 2025
Antwort von Bensons For Beds - New Malden135
We appreciate your feedback. We're glad our staff was helpful and gave you space to decide. We'll consider offering more mid-range options in our store.
Thank you,
Megan at Customer Care
I would definitely recommend Benson…
I would definitely recommend Benson beds. I wanted a firm mattress something reasonable in price and good quality. I was greeted with a warm welcome. The store manager who dealt with me was amazing. He was kind pattient afficient and helpful. He showed me several mattresses and let me try them. Also gave a good discount and I'm very pleased with what I have ordered. I would definitely recommend..5 star rating
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - New Malden135
We're delighted you recommend us! It's great to hear that you received a warm welcome and found a firm, good quality mattress at a reasonable price. We appreciate your kind words about the store manager's patience and efficiency. Thank you for your 5-star rating, Megan at Customer Care
New Malden branch
New Malden branch. Monica very helpful as usual. Lots of good, clear information and a sense of humour which always makes for a good experience.
15. August 2025
Antwort von Bensons For Beds - New Malden135
We're happy to hear that you found our New Malden branch helpful! It's great to know the information was clear and the experience was positive. Thank you for your feedback, Megan at Customer Care
Great friendly team in store
Great friendly team in store. Order processed quickly and efficiently
30. Juli 2025
Antwort von Bensons For Beds - New Malden135
We're happy to hear that you found our team friendly and your order was processed quickly. Thank you for your positive feedback!
Take care,
Megan at Customer Care.
We are wanted a good spar bed
28. Juli 2025
Antwort von Bensons For Beds - New Malden135
Thank you for your feedback! We are thrilled to hear that you are interested in our spa bed. We are here to provide you with high-quality products and exceptional customer service. We can't wait for you to try out our spa bed and experience the ultimate relaxation. Thank you for choosing us, Megan at Customer Care
Antwort von Bensons For Beds - New Malden135
We appreciate your feedback and are so glad you enjoyed our friendly team and service! Thank you for choosing us; it means a lot to us, Megan at Customer Care
Helpful staff
Our experience was good as we had a knowledgeable assistant who was extremely pleasant
16. Mai 2025
Antwort von Bensons For Beds - New Malden135
Thank you for your positive review! Our team is dedicated to providing knowledgeable and pleasant service to all our customers. We appreciate your support and hope to see you again soon.
Really great service
6. Mai 2025
Antwort von Bensons For Beds - New Malden135
Thank you so much for the positive feedback! We strive to provide exceptional service to all of our customers and we are thrilled to hear that we have met your expectations. We truly appreciate your support and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
Got excellent mattress in very good…
Got excellent mattress in very good price. Sales woman was very good and polite and very other helpful staff.
Thanks
27. April 2025
Antwort von Bensons For Beds - New Malden135
Thank you for your kind words! We are so happy to hear that you had a great experience at our store and found a high-quality mattress at a great price. Our team is dedicated to providing excellent customer service, and we're glad that you found our saleswoman and staff to be helpful and polite.
Sleep well, Team Bensons💜
Antwort von Bensons For Beds - New Malden135
Thank you for the positive feedback! Providing excellent service is our top priority and we're delighted to hear that you experienced just that. We look forward to seeing you again soon!
Sleep well, Team Bensons💜
Helpful friendly staff
Helpful friendly staff attentive to our needs and finding us the perfect bed
9. April 2025
Antwort von Bensons For Beds - New Malden135
Thank you for your positive feedback! Our team at is always dedicated to providing excellent service and ensuring that our customers find the perfect bed to meet their needs. We're glad to hear we hit the mark for you.
The sales assistant was very friendly…
The sales assistant was very friendly and helpful without being pushy like some sales people can be.
She was knowledgeable and helped us to make our choice of mattress.
19. März 2025
Antwort von Bensons For Beds - New Malden135
We're delighted to hear that our sales assistant provided such a positive experience! We're glad that their knowledge helped you choose the perfect mattress without any pressure. Thank you, Megan at Customer Care
Bed order
Unfortunately the very helpful lady (Monika) who had helped me with the initial enquiry was not in store when I Went to place the order. Another lady helped me but was not as knowledgeable and couldn’t answer queries.
Nonetheless I placed the order.
17. Januar 2025
Antwort von Bensons For Beds - New Malden135
We appreciate you placing your order. We're sorry the team member assisting you wasn't as knowledgeable as the person who handled your initial inquiry. We will use your feedback to improve our service. Thank you, Megan at Customer Care
Excellent customer service at tgr shoe…
Excellent customer service at the new Malden show room
6. Januar 2025
Antwort von Bensons For Beds - New Malden135
We are happy to hear that you had such a positive experience at the new Malden showroom. Thank you for your feedback, Megan at Customer Care
Staff Quality Services
The member of staff 'Monika' was very attentive. She came to me where I was sitting on the store bed and completed the purchase transaction there, which gave me some privacy.
5. Januar 2025
Antwort von Bensons For Beds - New Malden135
We appreciate your positive feedback! We are so glad to hear that our staff provided attentive service and a private purchasing experience. Thank you for your review, Megan at Customer Care
Perfect shopping experience
Shopping for a new bed and mattress for my elderly mother who has osteoarthritis. The manager who served us was knowledgeable, understanding and patient. I couldn’t fault the service he gave at all it was a perfect shopping experience.
2. Januar 2025
Antwort von Bensons For Beds - New Malden135
We're glad you enjoyed your experience finding a bed and mattress for your mother. It's wonderful to hear that our manager was helpful, understanding, and patient. Thank you for your positive feedback. Megan at Customer Care
1st time shopping with this shop
The man I spoke to was very polite and friendly.He was also very informative about what I was buying and got me a great deal.
2. Dezember 2024
Bought a two beds from new Malden…
Bought a two beds from new Malden branch sold me insurance aswel for 5 years which will cover accidental damage within space of 10 months both broken I did contact them they send a technician which send me a report says misuse of the product I mean beds are crap and the insurance company is useless they are trying to say I whole life I was using bed wrong beds are not for sleeping it just for showcase you can’t just sleep on your bed what I waste of money spend over 2k
1. November 2024
Bewertung ohne vorherige Einladung
Staffs were very pleasant and helpful
Staffs were very pleasant and helpful, giving us plenty of time to choose and try the mattresses. We were given some very good advice, no hard sell.
8. März 2024
Bargain Eve hybrid double mattress
Somehow we managed to get the mattress that we needed amongst the chaos of a clearance sale, thanks to the help of Monika.
Brand new, rolled up and straight onto the back seat of our Mini.
Not installed yet, hence not the full 5 stars.
29. Februar 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.