Went into leicester store to view a single bed we had seen online. Ashley was very helpful and engaging. Did not pressure us to purchase which we liked and was knowledgeable about the delivery, size e... Mehr ansehen
Standort
Standort wechselnUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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Das sagen Bewerter
Excellent from start to finish ie from first view of the mattress to sleeping on it. Staff in all instances were professional, helpful and kindly. Delivery was well documented and informed and the cha... Mehr ansehen
The help and guidance we received over choosing our new mattress was excellent. Karen at Bensons Fosse Park was very helpful. The two delivery men were quick and efficient. Would recommend this compan... Mehr ansehen
Unternehmen hat geantwortet
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Leicester
Vom Unternehmen geschrieben
Kontaktinformationen
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Buying experience
Karen explained different bed types and mattresses clearly. Was very patient and did not push sales on us. Not doing elivering for 3 weeks so can not comment on that experience yet. So far good impression.

Antwort von Bensons For Beds - Leicester
Customer support
Customer support. Very thorough with product in terms of details and service

Antwort von Bensons For Beds - Leicester
NEW MATTRESS
Left to browse then when needed help to purchase - staff member very attentive and helpful. Manager also helpful around ensuring we had the best deal on offer.

Antwort von Bensons For Beds - Leicester
Excellent guidance and support
Donna was brilliant in guiding us and helping us make the right decisions.

Antwort von Bensons For Beds - Leicester
Bought a bed !!!!
Our visit to bensons for beds in Fosse Park went very well. Was very pleased with the friendly welcome but no high pressure selling. Zeba was very helpful but not too pushy. Which is why we made our purchase. Would definitely recommend

Antwort von Bensons For Beds - Leicester
The lady who dealt with us was more…
The lady who dealt with us was more than helpful, nothing was any trouble for her. I thank her for her help

Antwort von Bensons For Beds - Leicester
Sales ladies were very knowledgeable…
Sales ladies were very knowledgeable and outstanding!

Antwort von Bensons For Beds - Leicester
Fantastic experience
Fantastic experience. Came in to just have a look around see what options this store had for a new mattress. The sales person and I believe store manager Donna asked if we needed any help and as we were just browsing she lets us have a look around first and wasn’t pushy in the slightest, as I’ve had issues with other retailers where they just want a quick sale and won’t leave you alone. Then was very helpful once we were ready to ask some questions. She was very polite and friendly and explained the differences between the mattress I was interested in. And even had some demo “see through” mattresses so I could visually see the difference, which was a big help in choosing which one was right for me. Once I had chosen the one I liked she got me through the financing very quickly. Overall just brilliant and looking forward to my new mattress in a months time.

Antwort von Bensons For Beds - Leicester
Extremely helpful and friendly…
Extremely helpful and friendly assistant. Extremely knowledgeable. Well presented and easy to view the showroom

Antwort von Bensons For Beds - Leicester
Donna (Fosse Park) was excellent
Donna (Fosse Park) was excellent. She took the time to listen to us, assess our individual needs and provide impartial advice.

Antwort von Bensons For Beds - Leicester
Helpfully pleasant friendly easy to talk to ,
Very helpfull team with helping us to colour match for furnishings already purchased ....excellent friendly people who made the whole process easy and flawless thankyou so much ....

Antwort von Bensons For Beds - Leicester
Really great service
Really great service, delivered on time, delivery team really friendly and helpful

Antwort von Bensons For Beds - Leicester
From walking into the shop
From walking into the shop, Benson for Beds have been excellent. Lots of buying advice and assistance if you need it -we did! Updates on delivery, options to change delivery date and easy to use website plus on the day text messages and phone call all as promised. Delivery guys also excellent, customer service at its best!

Antwort von Bensons For Beds - Leicester
Karen is a very personable staff member…
Karen is a very personable staff member who was extremely helpful without exerting any pressure. As a result our purchase was straight forward and stressless.

Antwort von Bensons For Beds - Leicester
Delivery took far too long
The bed took far too long to be delivered.
It was ordered on 5th January. The first delivery date (17th February) was cancelled and was finally delivered on 18th March. The plug/cable for the integrated light was missing too although this was delivered 48hrs later.

Antwort von Bensons For Beds - Leicester
Amazing Customer Service
After my husband bought our previous mattress without consulting me or letting me try it out (best intentions, but worst mattress ever), I insisted that we would both go together mattress shopping this time to ensure we had a comfortable bed that we both enjoyed.
We went to Benson for Beds in Fosse Park Leicester as I had done some research online and was rather taken with the iGel range. We were greeted by the lovely Abdul who had the perfect balance of being present and informative, without hovering or being pushy. He very patiently let us try the iGel range out as well as trying them against some similar brands for comparison. We settled on the iGel 3000 as it felt perfect.
Abdul was friendly, engaging and took the time to answer my many questions. The sales process was easy and he talked us through everything that was included, delivery, aftercare and maintenance. He was a star. Our daughter’s mattress needs renewing soon, so we will most definitely be returning.
Our mattress arrived today and the delivery drivers were also lovely. They put the new mattress upstairs and removed our old one. They gave us some tips for letting the mattress settle before use.
We are very impressed by Bensons. The customer service is fantastic and fingers crossed our mattress is going to be fantastic too.

Antwort von Bensons For Beds - Leicester

Antwort von Bensons For Beds - Leicester
Great selection of high quality beds.
Great help and advice received from a knowledgeable and helpful experienced member of staff. All beds are made to a high standard and I had no hesitation in ordering a king sized bed with confidence.

Antwort von Bensons For Beds - Leicester
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