Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Mehr ansehen
Unternehmen hat geantwortet
While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... Mehr ansehen
Unternehmen hat geantwortet
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Gemma served me today
She gave me info and advice on all that I needed.
She was knowledgeable, precise and very helpful.
We were guided through the options most helpfully to ensure we had the best information.
Lovely customer service. Can’t remember his name now but would definitely recommend. He was very patient enough to explain.
The customer advisor was very helpful and answered my questions.
Very happ with the cos, the bed and matress.. Love it great and friendly team on sit..
Served by Ian. Went above and beyond. I brought a single mattress for my son and he was very friendly and professional! Would definitely attend again if needed in the future.
Wendy was very helpful and friendly .
We were impressed by the range of prices and stock .
Odette is the most jolly sales assistant I have ever met. I found exactly the mattress I was looking for with her help and had a lot of fun buying it. Highly recommended!!!
Great service from when we walked into the store till after we received our mattress helpful, friendly & polite store staff didnt hassle us, left us to look around to try different mattresses and plenty of notice and reminders for when our mattress was due and being delivered, friendly delivery staff who kept us up to date on our delivery
We Went to the Gillingham branch and the lady was able to show us the perfect bed base for our needs.
She was really helpful and knew her products. She was friendly and quick at getting it all sorted. The whole process only took about 20 minutes from beginning to end. Would definitely recommend someone go to that branch and speak to Odette.
Myself and my husband visited the Gillingham store to get some ideas on a new bed and mattress. We have had our bed for over 15 years and had no clue where to start, thankfully a member of staff helped us tremendously. Odette (sorry if spelt incorrect) talked us through our options and showed us ottoman beds as we needed extra storage. She talked us through the different ranges of mattresses and helped us find the perfect bed and mattress. Unfortunately we ran at our time as the shops were closing soon, but I came home and ordered online. We can’t wait to have our new bed delivered, and thanks to Odette for all her help and for answering any questions we had.
Odette from the Gillingham branch explained all the options thoroughly, was knowledgeable, personable and I didn’t feel rushed or pressured into making a purchase. Will definitely be back.
We could not of asked for a better customer service that your Colleague gave us, so knowledgeable answered all our questions, his name was Richard and so polite. After he gave us all the information that we needed he left us to walk around and make up our mind, he was not pushy, he just said if you need me just come and find me. Which my husband and i prefer no pressure, we made up our mind and Richard placed our order explained everything to us so we could check and agree. I would certainly go there again just to have Richard serve us, a credit to your company. Excellent
The employees of your company speaks exactly what your organisation represents. The guy that attended to me is grounded in his profession and his ethics speaks good for your company.
Richard was knowledgeable and talk about the alternatives avalble
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