Sales man was attentive and polite .did not hurry us along .made sure we were happy with our purchase.went through all the offers on hand .delivery process.good experience in store .would recommend th... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow In Furness, Cumbria, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Matty and Adam delivered our new bed, they kindly took it to the room unwrapped everthing and even took the plastic away with them. They were so helpful and friendly and even took their shoes off at... Mehr ansehen
review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... Mehr ansehen
Unternehmen hat geantwortet
Buying a bed was a great experience,the staff were very helpful finding us the correct type of bed then showing us what was available through the price ranges. We also left the shop with new pillows a... Mehr ansehen
Unternehmensdetails
Über Bensons For Beds - Barrow-in-Furness
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow In Furness, Cumbria, Vereinigtes Königreich
- 1229877067
4,8
Hervorragend
299 Bewertungen
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Das haben sich andere Leute angesehen
Two weeks late with delivery.
Two weeks late with delivery.
Got a call from them on the afternoon before the original delivery date to say it would be another two weeks.
I had already got rid of our old bed at that point.
Terrible communication and service.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Barrow-in-Furness
We are really sorry to hear about the delay and the lack of communication you experienced. So we can look into this further and assist, please could you provide your order details via this review. Thank you.
Excellent service
Over the years the Barrow branch have supported us through a few issues and again Sue was really helpfull with all the issues we have had. With the latest of moving house and the old bed not going in and supporting us with new mattress and bed frame, fingers crossed they get it in
5. Juni 2026
Antwort von Bensons For Beds - Barrow-in-Furness
We're so happy to hear that our team in Barrow provided such helpful support during your move and with your new bed. We truly appreciate your kind words and positive feedback!
Team Bensons
Walked in to store needing a mattress
Walked in to store needing a mattress, having purchased my last one from Bensons. Staff were friendly, and showed me various options explaining the differences.
2. Juni 2026
Antwort von Bensons For Beds - Barrow-in-Furness
We're so glad you had a positive experience finding your new mattress with us! We appreciate your kind words about our friendly and helpful staff.
Team Bensons
A pleasurable experience from start to…
A pleasurable experience from start to finish, Brandon the salesman was extremely patient and helpful, the delivery was on time, quickly assembled with two friendly and experienced fellas.
16. Mai 2026
Antwort von Bensons For Beds - Barrow-in-Furness
We're so pleased to hear you had a pleasurable experience from start to finish! It's wonderful that our team member was patient and helpful, and that your delivery was on time.
Team Bensons - Jess
The instore service is excellent
The instore service is excellent, the after sales is excellent and the delivery was superb.
However once the delivery guys had left we couldn't help but notice an overwhelming odour of fire retardant so we left windows and doors open all day , cut onions in half, left white vinegar in a bowl but it was still overwhelming come bed time so an uncomfortable night on the sofa was had . 5 days on and the smell is still lingering and it's still quite noticeable when lying on the mattress. The mattress so far seems very good but I'm sure we can't be the only ones to notice the odour ? Maybe the mattresses could be treated with something to neutralise the odour prior to delivery or is there something Bensons could recommend to other customers to help with this whiffy problem .
We would have given 5 stars if this hadn't let the experience down somewhat
17. April 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you for such thoughtful feedback. We’re delighted to hear you had excellent in‑store service, aftersales support, and a superb delivery experience.
We’re really sorry to hear about the lingering odour — we completely understand how disappointing that must have been. We do advise to air your mattress out and the odour will fade within 3 weeks.
Thank you again for taking the time to share your experience.
Thank you for your positive review - Lauryn at Customer Care 💜
Buying a bedThe salesperson told me exactly what I…
The salesperson told me exactly what I needed to know. He was professional, courteous and attentive.
17. April 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you for your feedback! We’re delighted to hear the salesperson was professional, courteous, and gave you exactly the information you needed — that’s the kind of attentive service we’re proud of.
Thank you for your positive review - Lauryn at Customer Care 💜
Great staff in the store
Great staff in the store, wonderfully efficient process to delivery, and now two beautiful beds!
Exceptionally pleased from start to finish. Particular mention for Sue, but to all involved - thank you so much.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Barrow-in-Furness
We're delighted to hear about the great service you received in-store and the efficient delivery process! It's wonderful that you are so pleased with your new beds. Thank you for your kind words to all involved.
Team Bensons
Helpful and knowledgeable …
Steve & his colleague were immensely helpful and identified the solution we needed without overselling. Good experience.
5. April 2026
Antwort von Bensons For Beds - Barrow-in-Furness
We're so pleased that our colleagues were helpful and found the perfect solution for you without overselling. Thank you for sharing your positive experience!
Team Bensons
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you so much! We’re delighted to hear Sue looked after you so well — we’ll be sure to pass on your kind words!😊
We hope to see you next time,
Megan | Customer Care Specialist
Helpful and knowledgeable staff
Helpful and knowledgeable staff, excellent delivery service and a great mattress
21. März 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you for giving us 5 stars Sue! We’re so glad you found the team helpful and knowledgeable, and that delivery went smoothly. Enjoy your great new mattress,
Megan at Customer Care
Barrow store
The barrow store employees made everything go smoothly. Concerns were listened to and the whole process went great.
17. Februar 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you so much for giving us 5 stars Mr Affleck! We’re really glad to hear the Barrow store team made everything run smoothly for you. It’s great to know your concerns were listened to and the whole process went so well. We truly appreciate your feedback,
Megan at Customer Care! 😊✨
The lady who helped me choose my bed…
The lady who helped me choose my bed was very helpful, she went out of her way to help me chose the right bed
11. März 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Mrs Kerry Sedgwick,
We're delighted to hear that our sales assistant was very helpful and went the extra mile to help you choose the right bed. We appreciate your feedback.
Team Bensons
Antwort von Bensons For Beds - Barrow-in-Furness
So glad to hear the team were both helpful and friendly — the perfect combo! 😊 Thanks for the lovely feedback,
Megan at Customer Care
Great support via Sue your manager in…
Great support via Sue your manager in Barrow in Furness, thank you. H
2. März 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Howard D,
We're happy to hear that you had a great support experience. We appreciate you taking the time to leave us this positive feedback.
Team Bensons
Antwort von Bensons For Beds - Barrow-in-Furness
Hello David,
We're delighted our service was good, delivered on time, and our staff were knowledgeable and polite! We appreciate your positive feedback,
Megan at Customer Care
I was very pleased with the product and…
I was very pleased with the product and service I received from the Barrow branch of Benson for beds .
23. Februar 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you so much Irene! Wonderful to hear you were pleased with both the product and the service from our Barrow branch😊
Until next time, take care,
Megan at Customer Care!
Top Marks
Top Marks
Great service from start to finish.
From the sales team to delivery has been a pleasant experience. Kept well informed during the process.
19. Februar 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you for the top marks! 😊 We’re delighted to hear you received great service from start to finish. From the sales team right through to delivery, we’re so glad the whole experience was pleasant and that you were kept well informed throughout the process. Your feedback means a lot to us,
Megan at Customer Care
The delivery was on time.
The delivery was on time i.a.w. the updates we received, the staff even took their trainers off at the door. The men explained how they zipped the mattresses together. They took away all the packaging. We are very pleased with the delivery.
10. Februar 2026
Antwort von Bensons For Beds - Barrow-in-Furness
We're happy to hear that the delivery was on time and that our staff was respectful. We appreciate you mentioning the mattress setup and packaging removal. Thank you for your positive feedback,
Megan at Customer Care
Young man knew his work
Young man knew his work, could answer any questions I threw at him.
3. Juli 2025
Antwort von Bensons For Beds - Barrow-in-Furness
We're happy to hear that the young man's knowledge and helpfulness met your expectations. Thank you for your positive feedback; we appreciate it!
6th February damaged goods
6th February delivery. This was a super king oak ottoman bed, super king mattress and 2 oak bedside cabinets to match the 3 oak wardrobes we’d had delivered the previous week which we love. Unfortunately the mattress arrived dirty and damaged, snagged in 3 places. The Headboard of the ottoman bed was damaged on the bedpost too.
We love the furniture which we’d waited 4 weeks for delivery, to have it arrive damaged was unacceptable. However, the customer services team were on the case straight away we were offered a discount to keep the damaged goods which we refused and therefore a new mattress and headboard were ordered immediately, with a further 4 week wait. Luckily we were allowed to keep the mattress and bed as we had family arriving from abroad the following day and needed it,
Whilst we are very disappointed with the circumstances of this delivery, the way it was handled was very professional and with care. I have got to say that all our dealings with the Bensons store staff, the delivery teams and customer services department have more than made up for the damaged goods. Unfortunately damage can and does happen, it’s how you deal with it that counts.
9. Februar 2026
Antwort von Bensons For Beds - Barrow-in-Furness
Thank you for your detailed review Jacquie! We’re so sorry your delivery day came with a few bumps, but we’re glad our team jumped straight into action to put things right. We’re thrilled you love the furniture, and your kind words about our store, delivery, and customer care teams mean the world. You’re absolutely right — things can go wrong, but we’re here to make it right every time!
Looking forward to seeing you again!
Megan at Customer Care
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