Belaco Bewertungen 

158
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Powerful cooling with smart controls. The 12000 BTU model easily handles our large living room. WiFi works perfectly and the inverter system keeps running costs reasonable.

Bewertet mit 4 von 5 Sternen

The perfect summer saviour. This 9000 BTU portable air conditioner cools my bedroom quickly and comes with a full window kit. The online assembly video made installation straightforward. Definitely wo... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Pros: It cools, it's efficient, it's portable and glides into place, Cons: No spares, customer service basic and helping seemed a chore. Would I recommend, no, not for the money it cost

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love the WiFi feature. I can start cooling the room before arriving home. The unit is quiet, efficient and ideal for UK heatwaves. Great quality.

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte
  2. Klimaanlagengeschäft
  3. Reinigungsmittelanbieter
  4. Heizkörpergeschäft
  5. Staubsaugergeschäft

Vom Unternehmen geschrieben

At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

158 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 61 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(158)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

The inverter technology keeps the room…

The inverter technology keeps the room at a steady temperature without constantly turning on and off.

23. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Many thanks for sharing your experience! It's great to know the inverter technology is maintaining a steady, comfortable temperature while running smoothly and efficiently. We appreciate your feedback and hope you continue enjoying your unit for many years to come.

Bewertet mit 5 von 5 Sternen

Happy cooler customer!

I have purchased a Belaco fan in the past which is still working very well. With the heat waves we have been having I decided to get a couple more fans and thought the best option was to stick to the same ones.
The order was delivered promptly with no problems.

26. Juni 2026
Bewertet mit 5 von 5 Sternen

Brilliant fan

I had trouble ordering this fan through amazon so i ordered it direct from Belaco. i have the same fan already so i new it was good . Delivery was quick no hassle and the fan is great.

30. Juni 2026
Bewertet mit 5 von 5 Sternen

The cooling performance exceeded our…

The cooling performance exceeded our expectations for a portable unit and the build quality feels solid.

14. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Thank you for your wonderful feedback. We are delighted to hear that the cooling performance exceeded your expectations and that you are pleased with the unit’s build quality.

We truly appreciate your support and hope you continue to enjoy your Belaco portable air conditioner.

Bewertet mit 5 von 5 Sternen

It handled our home office very well…

It handled our home office very well during the hottest days of summer and was easy to move between rooms.

5. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Thank you for sharing your experience. We are pleased to hear that the unit kept your home office comfortable during the hottest summer days and that its portability made it easy to use in different rooms.

Bewertet mit 5 von 5 Sternen

The remote control and timer function…

The remote control and timer function have been really useful for cooling the room before bedtime.

11. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Thank you for your feedback. We are delighted to hear that the remote control and timer function have been useful in keeping your room comfortable before bedtime.

Bewertet mit 4 von 5 Sternen

We live in a top-floor flat and the…

We live in a top-floor flat and the difference was noticeable within 20 minutes. The sleep mode is quieter than we anticipated.

13. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Thank you for your lovely feedback. We are pleased to hear that you noticed a difference so quickly in your top-floor flat and that the quieter Sleep Mode has been a welcome feature.

Bewertet mit 5 von 5 Sternen

The unit cooled our bedroom much…

The unit cooled our bedroom much quicker than we expected during the recent heatwave. Setup was straightforward and the window kit fitted perfectly.

11. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Thank you for your feedback. We are delighted to hear that the unit cooled your bedroom quickly during the recent heatwave and that the setup process, including the window kit, was straightforward.

Bewertet mit 1 von 5 Sternen

Worst company I’ve ever had to deal…

Worst company I’ve ever had to deal with. Very unhelpful and quite rude. Couldn’t even help trouble shoot one of their own products. Basically said sorry we can’t help you buy another one as your are out of warranty. My second air conditioning unit, which stopped working 1 day after the warranty ended. The first one I had was within warranty and Amazon sorted that out. Wouldn’t touch their products again. Shame as people turn to these guys in the terrible heat.

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Faulty Air Conditioner and Terrible Customer Service

Very disappointed with both the product and the customer service.

I purchased a Belahome Portable Air Conditioning Unit from Amazon on 19 June 2026 for £319.99, and it was delivered on 20 June 2026. Unfortunately, the unit stopped working on the night of 22 June 2026, after only a few days of use.

On 23 June 2026, I emailed customer services with a video showing the fault and photos proving the purchase. I also called several times and was repeatedly told that someone would reply the same day. No one ever did. I was also extremely disappointed with the level of customer service I received. During one call, the representative stopped answering my calls altogether. When I telephoned using a different number, the call was answered immediately. This was a very frustrating and unprofessional experience.

To make matters worse, I was told that I would have to pay to return this 18kg unit myself. Only after speaking with Amazon was I informed that Amazon may reimburse the return postage cost.

An air conditioner should not fail within days of purchase, especially during hot weather when it is needed most. We bought this unit because we have a 6-month-old baby at home and needed reliable cooling during the recent heatwave.

The product quality is poor, but the customer service is even worse. A company should stand behind its products when things go wrong, especially when a fault occurs within days of delivery.

I would not recommend this company or its products.

20. Juni 2026
Bewertung ohne vorherige Einladung
Belaco-Logo

Antwort von Belaco

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience.

First and foremost, we sincerely apologize for the delay in responding to your emails and calls. Due to the recent heatwave, we experienced an exceptionally high volume of customer enquiries, which unfortunately resulted in longer response times than usual. We understand how frustrating this must have been, especially when you needed assistance urgently.

We are also very sorry that your air conditioner developed a fault after only a few days of use. This is certainly not the experience we want our customers to have.

Please be assured that we are committed to resolving issues as quickly and fairly as possible. We appreciate your patience while we worked through the unusually high number of support requests, and we regret the inconvenience this caused you and your family.

Your feedback is important to us, and we will use it to improve both our products and our customer service. Thank you for bringing your concerns to our attention.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Easy to order on the website, delivery next day by Fedex - very efficient. The aircon was straightforward to set up and seems to work well. So far I'm very pleased.

25. Juni 2026
Bewertet mit 1 von 5 Sternen

We purchased a AC Belaco 9000BTU unit…

We purchased a AC Belaco 9000BTU unit via Amazon and the unit broke after 2 days. The customer service has been poor in fact when I tried contacting the company they ignored my phone calls and a lack of urgency to help with my enquiry. I’m still left with defunct unit with no resolution…. To make matters worse the same unit I bought has been re-listed on Amazon from the same company at a extortionate price which was three times I paid for it…. I wouldn’t want anyone to be paying over the odds for a unit that only works for a couple of days.

22. Juni 2026
Bewertung ohne vorherige Einladung

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