Powerful cooling with smart controls. The 12000 BTU model easily handles our large living room. WiFi works perfectly and the inverter system keeps running costs reasonable.
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Das sagen Bewerter
The perfect summer saviour. This 9000 BTU portable air conditioner cools my bedroom quickly and comes with a full window kit. The online assembly video made installation straightforward. Definitely wo... Mehr ansehen
Pros: It cools, it's efficient, it's portable and glides into place, Cons: No spares, customer service basic and helping seemed a chore. Would I recommend, no, not for the money it cost
Unternehmen hat geantwortet
Love the WiFi feature. I can start cooling the room before arriving home. The unit is quiet, efficient and ideal for UK heatwaves. Great quality.
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Klimaanlagengeschäft
- Reinigungsmittelanbieter
- Heizkörpergeschäft
- Staubsaugergeschäft
Vom Unternehmen geschrieben
At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.
Kontaktinformationen
Vereinigtes Königreich
- info@belaco.co.uk
- www.belaco.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 61 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
The inverter technology keeps the room…
The inverter technology keeps the room at a steady temperature without constantly turning on and off.

Antwort von Belaco
The installer commented positively on…
The installer commented positively on the build quality and installation was completed within a day.
During the recent hot weather
During the recent hot weather, it became one of the most used appliances in the house.
Happy cooler customer!
I have purchased a Belaco fan in the past which is still working very well. With the heat waves we have been having I decided to get a couple more fans and thought the best option was to stick to the same ones.
The order was delivered promptly with no problems.
Brilliant fan
I had trouble ordering this fan through amazon so i ordered it direct from Belaco. i have the same fan already so i new it was good . Delivery was quick no hassle and the fan is great.
Despite the larger capacity
Despite the larger capacity, installation was simple and the controls were easy to understand.
Belaco 9000 BTU portable air…
Belaco 9000 BTU portable air conditioner - The dehumidifier function was an unexpected bonus and should be useful during winter to dry clothes and to remove damps
The WiFi functionality was convenient…
The WiFi functionality was convenient as we could switch it on before arriving home from work.
The cooling performance exceeded our…
The cooling performance exceeded our expectations for a portable unit and the build quality feels solid.

Antwort von Belaco
The cooling performance exceeded our…
The cooling performance exceeded our expectations for a portable unit and the build quality feels solid.
It handled our home office very well…
It handled our home office very well during the hottest days of summer and was easy to move between rooms.

Antwort von Belaco
The remote control and timer function…
The remote control and timer function have been really useful for cooling the room before bedtime.

Antwort von Belaco
We live in a top-floor flat and the…
We live in a top-floor flat and the difference was noticeable within 20 minutes. The sleep mode is quieter than we anticipated.

Antwort von Belaco
The unit cooled our bedroom much…
The unit cooled our bedroom much quicker than we expected during the recent heatwave. Setup was straightforward and the window kit fitted perfectly.

Antwort von Belaco
Worst company I’ve ever had to deal…
Worst company I’ve ever had to deal with. Very unhelpful and quite rude. Couldn’t even help trouble shoot one of their own products. Basically said sorry we can’t help you buy another one as your are out of warranty. My second air conditioning unit, which stopped working 1 day after the warranty ended. The first one I had was within warranty and Amazon sorted that out. Wouldn’t touch their products again. Shame as people turn to these guys in the terrible heat.
Faulty Air Conditioner and Terrible Customer Service
Very disappointed with both the product and the customer service.
I purchased a Belahome Portable Air Conditioning Unit from Amazon on 19 June 2026 for £319.99, and it was delivered on 20 June 2026. Unfortunately, the unit stopped working on the night of 22 June 2026, after only a few days of use.
On 23 June 2026, I emailed customer services with a video showing the fault and photos proving the purchase. I also called several times and was repeatedly told that someone would reply the same day. No one ever did. I was also extremely disappointed with the level of customer service I received. During one call, the representative stopped answering my calls altogether. When I telephoned using a different number, the call was answered immediately. This was a very frustrating and unprofessional experience.
To make matters worse, I was told that I would have to pay to return this 18kg unit myself. Only after speaking with Amazon was I informed that Amazon may reimburse the return postage cost.
An air conditioner should not fail within days of purchase, especially during hot weather when it is needed most. We bought this unit because we have a 6-month-old baby at home and needed reliable cooling during the recent heatwave.
The product quality is poor, but the customer service is even worse. A company should stand behind its products when things go wrong, especially when a fault occurs within days of delivery.
I would not recommend this company or its products.

Antwort von Belaco
Excellent service
Excellent service. Easy to order on the website, delivery next day by Fedex - very efficient. The aircon was straightforward to set up and seems to work well. So far I'm very pleased.
We purchased a AC Belaco 9000BTU unit…
We purchased a AC Belaco 9000BTU unit via Amazon and the unit broke after 2 days. The customer service has been poor in fact when I tried contacting the company they ignored my phone calls and a lack of urgency to help with my enquiry. I’m still left with defunct unit with no resolution…. To make matters worse the same unit I bought has been re-listed on Amazon from the same company at a extortionate price which was three times I paid for it…. I wouldn’t want anyone to be paying over the odds for a unit that only works for a couple of days.
Company increased their prices by 500%…
Company increased their prices by 500% (from £195 to £999 for air con unit) right during the heatwave. Disgraceful
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