Good Food Bewertungen 

158
TrustScore 2.5 von 5

2,5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I used to love this site, but now they have jumped on the band wagon of either pay for add free or have adds we already pay an extortionate price for our tv licence and it's just another way for the b... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I signed up for a second subscription after a trial subscription finished at the beginning of the year. We liked it initially but its been quite hit and miss and the last 3-4 magazines we have had hav... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Wouldn't even give it one star but unable to rate as zero stars. Take weeks to answer give completely obscure answers or tell you there's an issue with no time resolution. Worst service I've ever expe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Blogger
  2. Medienunternehmen
  3. Medienhaus
  4. Verlag

Über Good Food

Vom Unternehmen geschrieben

Good Food has been the home cooks’ choice for over 35 years. It’s the UK’s most popular food media brand with goodfood.com reaching over 50 million users.

Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts.

Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.

Kontaktinformationen

2,5

Mangelhaft

TrustScore 2.5 von 5

158 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 22 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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2,5

Alle Bewertungen

(158)

57 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Zero customer service for class purchase

Enrolled in a paid for masterclass series. I did not get access to all the lessons mentioned, so I emailed Good Food. Tried two different email contact addresses on the website and have had no response from either. Class was rubbish as well for what it cost and the content was mediocre and basic.

25. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dreadful App

Dreadful App. Website said recipe I wanted was exclusive to the App so I downloaded. Recipe did not come up on search and the things that did required a subscription. Money grabbing bxxxxxd’s. Will be deleting the App, won’t be using website again or buying the magazine.

28. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Good ideas - but please add feedback from folk who have actually tried out recipes!

1. I wish that you would publish reader’s reviews of recipes as an indication of how easy/tasty they are.
Readers often come up with ideas and twists which greatly extend and improve recipes.

2 It’s very frustrating that you publish ‘Chef’s Best One-Pot Meals’ - but don’t actually give the recipes! - eg‘Pad see ew gai’, biryani, and chicken tagline m’qualli in the current edition (p 20)

27. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst app I've EVER used!!!!!

I have lost my issues 3 times, this has to be by far the WORST app, I have ever used in my whole life. I have been subscribing to the good food magazine for nearly 10 years! Since 2014!! I now only have less than a handful of issues, I changed my ipad to an andriod tablet and lost all issues. They resolved this for me after a month of constant emails. A few months later the app crashed and wouldn't re open on my tablet, so I deleted the app and redownloaded it, and AGAIN I had lost all the issues, including the new ones I had paid for since switching my tablet, at this time I changed my subscription as it was up for renewal, I paid for a year a few months ago and now it's saying I need to pay for January and February issues!!!! I am so cross at having to waste my time emailing them and not benefiting from this app at all!! Best magazine, worst app and customer service!!!!

27. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Good magazine let down by awful app

The magazine itself is always a good source of recipes. But the app for digital subscribers (not to be confused with the recipe search app, which they charge separately for despite it having much of the same content) is not fit for purpose. Issues show up days or even weeks after they appear on the newsstand. The app crashes constantly, recipes take ages to load and the search function is so slow and limited as to be useless. Tech support just advised to uninstall & reinstall app - it took a dozen attempts to log back in, my bookmarks had all vanished and none of the problems were fixed. I've started relying on the (free) website instead, and will either switch to a paper subscription or cancel it altogether when this one expires.

2. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wow wow wow wow

Wow wow wow wow. We are just on the train home after one of the best days we’ve had out in forty years. Our son booked us tickets to the Mylakeland VIP area at the Good food show for my 70th and wow what a treat it was.
Julie, Charlotte and Zoe were the warmest, most friendly people we’ve ever come across, we were looked after like royalty from the moment we put foot in the room, they all spent time with us chatting and it was so natural and genuine that it felt like we have known them all for years.
We thought meeting James Martin was going to be the highlight of the day but meeting those three woman topped it. We will definitely book again.
Thank you Lakeland and good food show for putting on a wonderful area and employing the most wonderful staff. Please tell Julie we will be up to see her soon in to buy everything and try the roasties. Simply wonderful.

27. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful christmas edition of good food…

Awful christmas edition of good food magazine.
Full of adverts without one recipe you actually would want to cook. I had been looking forward to this magazine. What a disappointment. Boring with a capital B. Such a total waste of money...

23. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish

Rubbish. I am moving abroad so had asked to convert my paper subscription to a digital one. They took my money - but I can’t access the digital magazine. They said to register a new account - but because it recognises my old email address it won’t let me. Tried using a new email address but it then wants me to pay for a new subscription. Instructions are hopeless - ‘register a new account from the app’ - when the app doesn’t even give me that as an option. Seriously, sort this out. I’ve been a print subscriber for many many years - am now just wishing I’d cancelled rather than convert to digital. And by the way, they told me when I converted that I could read the magazine on my laptop. Not true - only on a phone or tablet. Feel seriously mistreated here

4. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Really?

Really? So disappointed. Was such a good resource for free recipes that I had built up over time. Now chargeable. Not impressed will go elsewhere.

15. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Totally unacceptable subscription service!

I have been subscribing to BBC good food magazine for years and now found that to access a recipe that was on the cover of a September issue last year, I have to PAY £2.49 to see the recipe online. I have misplaced the copy of the magazine that I kept for that specific recipe.
I have to pay twice for a recipe? No.
BBC Good Food just lost me and a few friends after telling them about it!

6. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not for us cooks but for quick easy recipes …

I have been receiving the good food magazine for years and have loved it and have kept many a great recipe which I have cooked over and over. But lately the last 2 years it has become a ‘busy mum quick fix dinner’ read. All the recipes are similar effort to an open sandwich ( in fact a lot of the recipes are open sandwiches.)
It seems to be aimed now at people who don’t like to cook and just need to put food on the table. Will be cancelling subscription.

5. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shoddy web site

I've used the good food site for many years, but recently the web management has been shoddy, links don't work or are still set to the previous days heading. The site doesn't appear to update until later in the day and recipes posted are old.

4. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Always loved the bbc good food mad…but

I have just received my May copy of the good food mag. I have been getting this from the day it started. I have been so disappointed with it recently because of the adverts. This issue takes the mick though. I’m definitely thinking about ditching this mag and sticking to the other food mags

23. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dishonest company

I submitted a partly critical review on the lemon pancake recipe and it wasn’t published. I then submitted another review using a different account which was not critical and it instantly got published. Don’t waste your time relying on reviews as BBC GoodFood fail to publish some critical reviews - misleading people by not publishing somewhat bad reviews. I wouldn’t even bother with them again. Stick to having kindle recipe books where you can edit and comment on recipes saved.

17. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DON'T BOTHER WITH THE APP

DON'T BOTHER WITH THE APP, IT DOESN'T WORK.
I have had the app for years. I was happy to pay the subscription because the app used to be very good, but since paying the subscription I've been unable to access my saved recipes as they no longer sync and the functionality is rubbish. I cancelled my subscription and managed to get a refund. The website is free and actually works!

3. April 2022
Bewertung ohne vorherige Einladung

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