Policy details were clear, signing up was simple, the price seems good for my trip cancellation and trip interruption purchases. But if you want a medical policy that includes pre existing condition... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
UPDATED: my claim has been approved today, it takes about 9 days to get approved this is actually amazing! However, I chose to get paid with direct deposit when i initial the claim application,but... Mehr ansehen
Unternehmen hat geantwortet
Purchased a plan for an expensive, nearly 3 week trip in Europe. The quote process was easy, which was much appreciated. I didn't want a lot of fluff, just simple information on what is covered, and w... Mehr ansehen
Unternehmen hat geantwortet
I like the flexible coverage amounts and the website is easy to use. But I haven't made a claim yet so I don't know why they're asking for a review now when the most important part of the policy hasn... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über battleface
Vom Unternehmen geschrieben
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Kontaktinformationen
Granville Road, LE1 7RU, Leicester, Leicestershire, Vereinigtes Königreich
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,6
Hervorragend
2354 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
the AI interface was exceptional and…
the AI interface was exceptional and easily able to answer my questions...no need to have to wait for a human connection unlike many other websites. Value for money of policy compared to other insurers. Peace of mind that underwritten by ANZ
18. März 2026
Antwort von battleface
Thank you so much for taking the time to share your experience! We’re delighted to hear that you found our AI interface helpful and responsive — making things quick and easy for you is exactly what we aim for. It’s also great to know you felt our policy offered good value compared to other insurers, and we’re glad the ANZ underwriting gives you that extra peace of mind.
We truly appreciate your feedback and are always here if you need anything.
The easiness of being able to apply all…
The easiness of being able to apply all my needs
12. März 2026
Antwort von battleface
Thank you for your feedback!
We’re glad to hear you found it easy to apply and tailor everything to your needs.
Wishing you safe and enjoyable travels!
Poor processes and unable to amend…
Poor processes and unable to amend policy after purchase. I understand if the policy had commenced however the commencement date was in the future.
Company prioritises profit over customer service
17. März 2026
Antwort von battleface
Hi Genevieve,
Thank you for taking the time to share your feedback, and I’m very sorry for the frustration you experienced when trying to amend your policy.
We understand how important it is to make changes quickly and easily, especially before travel has begun. In this case, you were given incomplete information regarding how amendments work on your specific policy, and we fully appreciate how this led to inconvenience and disappointment.
As soon as the issue was identified, our team corrected the policy setup and refunded the additional policy you were advised to purchase. While the correction resolved the technical issue, we recognize that the experience fell short of our service standards, and we’re reviewing our internal processes and agent training to prevent this from happening again.
Thank you again for your feedback.
Easy to follow instructions and efficient webiste
Easy to follow instructions to see what benefits and coverage you get and associated costs. Quick, efficient website to move from Point A to Point Z and get covered. I was happy with buying my original coverage and now my 2nd insurance coverage. Customer service was also great when I needed some advice.
9. März 2026
Antwort von battleface
Thank you so much for your wonderful feedback!
We’re thrilled to hear that our instructions were clear and easy to follow, and that you found the process quick and efficient from start to finish. It’s great to know you were happy with your original coverage and returned for your second policy — that means a lot to us.
We’re also glad our customer service team was able to support you when you needed advice. Providing helpful, friendly guidance is one of our top priorities.
Thanks again for choosing us and for taking the time to share your experience!
Insured me when other companies would not
Insured me when other companies would not. Excellent no fuss website. Excellent for globetrotters!
10. März 2026
Antwort von battleface
Thank you so much for your wonderful review! We’re delighted to hear that we could provide the cover you needed when others couldn’t. It’s great to know you found our website easy to use and hassle‑free — that’s exactly what we aim for.
We love supporting globetrotters like you, and we’re thrilled to be part of your journey.
Safe travels wherever you go next!
Antwort von battleface
Thank you so much for your kind review!
We’re delighted to hear that our team delivered exactly as promised and without any delays.
Your satisfaction means a lot to us, and we look forward to helping you again in the future!
Very reasonable price for last minute…
Very reasonable price for last minute holiday insurance, will be using again.
5. März 2026
Antwort von battleface
Thank you for your great feedback!
We’re delighted to hear that you found our last‑minute holiday insurance both reasonably priced and convenient.
We really appreciate your trust and look forward to helping you again next time you travel
Easy and very good customer service
11. März 2026
Antwort von battleface
Thank you for your feedback!
We’re so glad to hear you found everything easy and that our customer service team took great care of you.
We appreciate you taking the time to share your experience!
Customer Service was great
Customer Service was great. Fast responses. Cared about their customers with follow up.
6. März 2026
Antwort von battleface
Thank you for your kind feedback!
We are delighted to hear you had a great experience with our customer service team and appreciated the fast responses and follow-up.
We truly care about supporting our customers, and your comments mean a lot.
Wishing you safe and enjoyable travels!
Easy to read policy ,easy to order and …
Easy to read policy ,easy to order and fast buying process
10. März 2026
Antwort von battleface
Thank you so much for your kind words!
We’re really glad to hear you found our policy easy to follow and the ordering process quick and simple.
We appreciate you taking the time to share your experience and look forward to helping you again soon!
Antwort von battleface
Amazing feedback, this is what we aim for.
Thank you for feeding back
Antwort von battleface
Thank you for your feedback!
We are glad to hear everything went smoothly and that you had no issues.
Wishing you safe and enjoyable travels!
Antwort von battleface
Thank you for taking the time to post your review.
We are glad you are pleased with the cover provided and you found it easy to apply for.
Happy travels!
Almost 1/2 the price of Medjet!
7. März 2026
Antwort von battleface
Thank you for your feedback!
We’re glad to hear you found our cover to be great value compared to other options. Providing strong protection at a competitive price is exactly what we aim for.
Wishing you safe and enjoyable travels!
Antwort von battleface
We’re truly delighted to hear that you’ve had such positive experiences with our team and that your claims process has been smooth every time. Knowing that our staff made you feel cared for—especially during difficult moments—means a great deal to us. We genuinely aim to support our customers the way we’d want our own families to be supported.
We’re also thrilled to hear that you choose battleface for every trip abroad. Your trust is incredibly important, and we’re grateful to be part of your journeys.
Thanks again for taking the time to share your experience. We’re always here when you need us, and we wish you safe and happy travels!
I love Battleface because I can choose…
I love Battleface because I can choose the options that work for me and it is so easy to navigate their site. I use it everytime I travel.
1. März 2026
Antwort von battleface
Thank you so much for your kind words! We're thrilled to hear that customizing your coverage and navigating the site has been easy for you. Knowing you trust battleface for every trip truly means a lot to us.
Safe travels—we're always here when you need us
From speaking on the phone today to a…
From speaking on the phone today to a most helpful lady to showing my husband the policy when he came home from work it was all stress free
3. März 2026
Antwort von battleface
Thank you for your lovely feedback!
We’re so glad to hear that speaking with our team helped make the process stress free for you, and that you were able to review the policy with your husband afterwards.
We truly appreciate your kind words and wish you safe and enjoyable travels!
Antwort von battleface
Thank you for your feedback!
We’re happy that you found the website user-friendly and easy to use. Wishing you safe and enjoyable travels!
I'll always insure via Battleface!
I've been using battleface for a couple years now! It's always cheaper than insuring through the airline, and it covers more than just the flight. I'll always insure via Battleface!
2. März 2026
Antwort von battleface
Thank you so much for your continued trust and support over the years!
We’re delighted to hear you’ve found our cover both more comprehensive and better value than airline options.
It truly means a lot to know you choose to insure with battleface each time.
Wishing you many more safe and enjoyable travels ahead!
Flexibility
1. März 2026
Antwort von battleface
Thank you for your review!
We are pleased that you appreciated the flexibility of our cover and services.
Wishing you safe and enjoyable travels!
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