Bathroom Republic UK Bewertungen 

451
•
TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick delivery, good value for money. Only chromed plastic but seems robust enough. Does the job as described and fitted easily. Would order from again.

Bewertet mit 5 von 5 Sternen

After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Badezimmerrenovierung
  2. auch in
  3. Bäderstudio
  4. Heimwerkermarkt

Vom Unternehmen geschrieben

Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

451 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,1

Alle Bewertungen

(451)

39 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Wish I’d read the reviews before…

Wish I’d read the reviews before placing an order! Ordered on line. Had email to say delivery would be next day. Emailed at noon next day asking for rough time of delivery. Then get an email to say delivery is day after which was inconvenient. Tried to change it but was told had already been collected. Took several attempts to get through and customer service wasn’t very helpful at all. Save your money and go elsewhere. Why do companies assume delivery dates are acceptable without checking with customers first?? It’s so frustrating!!!!

30. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We bought a shower screen from them in…

We bought a shower screen from them in July and had it professionally fitted and within 5 weeks the glass door panel came away falling on my son and causing significant bruising and shock , it was so heavy to lift off him . The company when I asked for a refund apologised and offered a replacement which we decided to accept . 4th october we were told it was ordered and still not received . Further temporary measures were taken to fix the door so we could shower but this had twice more fallen off and again caused bruising to my son who was using at the time . I chased again today and said we’ve had enough and want a refund to be told it’s out of the refund period , no real apology for the trauma or inconvenience so we have been in touch with trading standards as not fit for purpose . Some customer service was initially very apologetic and helpful but todays response from Sian was an insult . We will fight for a refund but in the meantime , please don’t buy from them .

12. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have never received the parcel

I have never received the parcel, I ve contacted the currier which said that it was delivered to my neighbour which was not true, I have reported it to bathroom republic which showed me a picture of a door with a parcel delivered, which wasn't my door. They then requested to see a picture of my door, which I sent, but they still said that they won't help has the currier said that it was delivered. and note that their phone does not work, no one ever answer, it just keep ringing. But of course this will not end here, I will get my money back at all cost.

3. November 2022
Bewertet mit 1 von 5 Sternen

Awful and I mean awful customer…

Awful and I mean awful customer service! Sent me a package with missing items I have spent a week chasing up with many emails I feel I have more chance of finding the Mayfair sticker for the McDonalds Monopoly set! Would never use again and have now lost money and waisted time for nothing!

10. November 2022
Bewertet mit 3 von 5 Sternen

Packaging needs improvement!

Fast next day delivery which I paid extra for.
Tap arrived damaged due to poor packaging . Needed to be fitted day of delivery and minor damage to one of the crossheads so accepted it with negotiated compensation.
More substantial packaging would have prevented the damage.

1. November 2022
Bewertet mit 1 von 5 Sternen

I would NOT recommend this company

Purchased a Rosa exposed thermostatic shower mixer from this company, the chrome parts all rusted, the valves made a very loud hammering noise, the company haven't replied to messages and have left me to conduct a charge back with my credit card company, I'd advise that any purchase is made with a credit card to obtain cover if you have no option but to buy from these.

4. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

The Radiator Cover arrived in double…

The Radiator Cover arrived in double quick time. That's where the good news ends.

The quality of the item is poor, The paint finish has runs on it, there was some damage to the wood (which I have managed to hide), rubbish construction instructions.

1. November 2022
Bewertet mit 1 von 5 Sternen

Won’t reply to emails item not shipped

Bought a item for delivery next day clearly states delivery date
Mark dispatched that day so asked for tracking only to be told not dispatched and would take another 5 days asked for refund and Charlotte as stopped replying … having to do a change back on credit card best avoided

3. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ive order some replacements parts from…

Ive order some replacements parts from this company after there shower has failed. We order 5 months ago on eBay and the woman just says exactly the same this every time when i ask for my refund this Rachael. I will take my time and make sure they i review them on all websites and everywhere i can find there company.

STAY AWAY CUSTOMER SERVICE IS VERY POORLY AND YOU WILL NOT TAKE YOU MONEY BACK

15. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible service

Horrible service! Delivery waited for ages. Item not like described

13. Oktober 2022
Bewertung ohne vorherige Einladung
Bathroom Republic UK-Logo

Antwort von Bathroom Republic UK

Good afternoon,

Thank you for your feedback. I am sorry to hear that you have received the incorrect product for your order. At Bathroom Republic we strive to resolve any issues that may arise and would like to amend this fault.

Please email your dispute to info@bathroomrepublic.co.uk so we can get this resolved for you.

Kind regards,
Customer service

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