Baruch Enterprises Ltd. Bewertungen 

6
•
TrustScore 2.5 von 5

2,5

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Unternehmensdetails

  1. Batteriehersteller
  2. auch in
  3. Batteriegroßhändler
  4. Fachhandel für Batterien

Vom Unternehmen geschrieben

Established in the early 1970s, Baruch Enterprises Ltd. has grown into one of the UK's largest distributors of batteries across consumer and industrial markets. As a wholesaler and battery manufacturer, we take immense pride in offering an extensive range of products from renowned brands like Duracell, Panasonic, Energizer, Varta, Yuasa, and our very own UltraMax line. Through our sub-brands, we specialize in manufacturing custom battery packs for original equipment manufacturers (OEMs) across diverse industries, including golf carts, wheelchairs, mobility scooters, caravans, solar energy storage systems, uninterruptible power supplies (UPS), and more. Our commitment to innovation drives us to continuously enhance our products, prioritizing safety, reliability, and environmental sustainability. At Baruch, customer satisfaction is at the core of our operations. We are an ISO 9001:2015 certified company, ensuring adherence to the highest quality standards and a customer-centric approach. Our technical sales department is dedicated to providing unbiased advice, helping clients choose the most suitable battery solutions for their unique requirements. With a strong focus on research and development, we strive to introduce cutting-edge products to the market, setting new benchmarks in the industry. Our team of experts is constantly exploring ways to improve battery performance, safety features, and reduce environmental impact through sustainable practices. We invite retailers and businesses to partner with Baruch Enterprises Ltd. and experience the convenience of accessing a comprehensive range of high-quality batteries, backed by exceptional customer service and technical support.


Kontaktinformationen

2,5

Mangelhaft

TrustScore 2.5 von 5

6 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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2,5

Alle Bewertungen

(6)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben

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Bewertet mit 1 von 5 Sternen

Stay away!

We made a payment to Baruch months ago, but they have completely stopped responding to emails. It has been 3–5 months with no shipment, no update, and no refund. This is highly unprofessional and unacceptable. At this point, it feels like they have taken our money without delivering anything. Based on our experience, this behavior is completely unreliable and raises serious concerns about trustworthiness. We strongly advise others to be extremely cautious.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rectified an error with efficiency..

Rectified an error with efficiency..
Really nice people to deal with .. makes such a change

27. August 2024
Bewertung ohne vorherige Einladung
Baruch Enterprises Ltd.-Logo

Antwort von Baruch Enterprises Ltd.

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Baruch Team

Bewertet mit 1 von 5 Sternen

Mobility scooter bad batteries.

As an 81 year old retired invalid, I am reliant on a mobility scooter to get around. After 2200 miles the original batteries needed replacing and I bought two from Baruch. They were both defective and I have proof from an independent test performed by a company that specialises in mobility equipment. Direct Mobility in Church Street, Hertford, Hertfordshire. One battery had a dead cell and the other low capacity of around 30%.
I complained to the supplier who eventually replaced the batteries. When these were tested they too were defective having a high internal resistance.
I can supply independent evidence of the defects if required.
The company are refusing to refund the cost of £284.98 accusing me of damaging the batteries?.
I had to buy two more replacement batteries from a different company and they are working fine giving me a range of over 22 miles.
My Nationwide credit card cant refund me because I purchased through a third party eBay.
Ebay cant refund me because more that 30 days has elapsed since the purchase!
So, I am stuck with the loss of £284.98.
I have sent all the details to BBC RipOffBritain.
they may help.
Buruch claim they are battery specialists!
What are the odds of supplying 4 batteries, all faulty?
It goes without saying, DON'T BUY BATTERIES from this company.
Regards, Bruce Piggott.

28. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just learn from others poor experiences.

I had personal items damaged by delivery of damaged goods. Acid has melted items, fortunately no personal injury.
I have reached out using all methods possible to resolve but as now seen on here company doesn’t resolve issues after. Taking your money. I just wish I had researched using trust pilot first!
When you have to start legal proceedings, which is now starting you see others have been down this road before. Strongly advise to ignore any response on here and just find an alternative supplier.

27. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

paid for a battery from there ebay…

paid for a battery from there ebay shop, it was lost in transit now they wont help in any way other than keep sending tracking info, basically they have stolen my money.

13. Januar 2022
Bewertung ohne vorherige Einladung
Baruch Enterprises Ltd.-Logo

Antwort von Baruch Enterprises Ltd.

Dear Valued Customer,

We sincerely apologize for the frustrating experience you had with your eBay order from our Baruch brand. Losing a shipment in transit and not receiving the product you paid for is undoubtedly disappointing, and we understand your concern about the unresolved issue.

At Baruch, we take great pride in providing excellent customer service, and it is disheartening to learn that we fell short in this instance. Please allow us to investigate this matter thoroughly and work towards a satisfactory resolution.

We kindly request that you reach out to our customer service team at sales@baruch.co.uk with your order information and any relevant details about the shipment. Our team will diligently look into the tracking details, communicate with the carrier, and explore all possible avenues to locate your order or process a refund if the item is deemed lost or undeliverable.

Rest assured, we do not condone any unethical practices, and your satisfaction is our utmost priority. We understand the frustration caused by this situation, and we are committed to addressing it promptly and transparently.

Please do not hesitate to contact us directly, and we will do everything in our power to rectify this issue and restore your confidence in our brand.

Bewertet mit 1 von 5 Sternen

This is one business to be avoided…

This is one business to be avoided without doubt. A brief description of my scenario:
Ordered a genuine Yuasa motorcycle battery for the standard cost from Baruch.co.uk. There was no communication confirming my order or it's process. I eventually received a cheap pattern battery which is available at a fraction of the genuine cost. Mr Baruch also included the sulfuric acid for the battery which is illegal to send to the general public.
Emailed Mr Baruch requesting a return but no response. Raised a PayPal dispute, no response from their message either.
Mr Baruch operates under various company names, a couple of which are: Baruch Enterprises, Baruch.co.uk. There's probably more.

26. Juli 2019
Bewertung ohne vorherige Einladung
Baruch Enterprises Ltd.-Logo

Antwort von Baruch Enterprises Ltd.

Dear Valued Customer,

We are genuinely disappointed to learn about the unsatisfactory experience you had with your recent order from Baruch.co.uk. The issues you faced, including receiving an incorrect product, lack of communication, and failure to respond to your inquiries, are unacceptable and do not align with our company's values and commitment to customer satisfaction.

At Baruch, we take great pride in offering genuine, high-quality products and providing exceptional service to our customers. The situation you described falls well below our standards, and we sincerely apologize for the inconvenience and frustration this has caused you.

Firstly, we would like to investigate the specifics of your order to understand where the process broke down. We kindly request that you reach out to our customer service team at sales@baruch.co.uk with your order details, including the order number and the product you originally purchased. Our team will thoroughly review the matter and take appropriate action to rectify the situation.

Secondly, we assure you that the inclusion of sulfuric acid with your battery order was an isolated incident and a clear violation of our policies. We have already taken steps to reinforce our shipping procedures and ensure that such a mistake does not occur again.

Please rest assured that your satisfaction is our top priority, and we are committed to resolving this issue transparently and promptly. If a refund or replacement is required, we will process it without delay.

We understand that this experience may have shaken your trust in our brand, but we hope that by addressing your concerns professionally and efficiently, we can restore your confidence in Baruch. We value your business and hope to have the opportunity to serve you better in the future.

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