Banyo Bewertungen 

I can't thank Yasser enough for all his help with my purchase of a new gas fire, keeping me informed about delivery and checking with me that it had arrived.

the gas fire turned up on the day as promised and the backup was always there
supported all the way

Great customer service regarding the purchase of my fire. Was told of a delay re delivery very quickly which was appreciated. Banyo kept on top of my order and provided updates via phone calls rather than emails which was a nice personal touch. Happy to recommend.

The after sales was excellent,would highly recommend.

Had my gas fire delivered yesterday yasser was very helpful in calling me to arrange the delivery.

Thanks Mr Stephen sammon

EXCELLENT SERVICE AGAIN - KEPT ON TOP OF THE ORDER AND CONTACTED MANUFACTURER TO ENSURE TIMELY DELIVERY - WOULD HIGHLY RECOMMEND

Experienced supplier problem, Banyo dealt with it quickly and efficiently with good and timely communications throughout.. well done and have no hesitation in recommending Banyo.. just keep up the good work..

I first called Banyo just to order a bath, but Yasser took the time to ask about the rest of our renovation, and it turned into much more. Over the past three days we spoke more than ten times on the phone, and he was patient and helpful on every call.

He helped me choose products that genuinely fit our needs, explained the technical details clearly whenever I had questions, and gave me better prices than I had found elsewhere, with home delivery included. The bath arrived the very next day, exactly as promised.

What impressed me most was his honesty. When one item out of a large order couldn't be delivered on the expected date, he let me know straight away and checked that the new timing would still work for us, rather than leaving me to find out later.

It is rare to get this level of personal service from an online retailer. Yasser made a stressful project much easier, and I would happily recommend Banyo, and him in particular, to anyone renovating a bathroom.

Great experience buying from Banyo.
Excellent customer service!

amazed by the fast delivery and customer service.
The staff at Banyo are not only efficient and courteous but also go above and beyond to be helpful.
will be using them again in the future

Fabulous customer service. Yasser was incredibly helpful helping me find the product that I needed and ensuring that I received it on time. He was so polite and cheerful and even followed up my order with a call to check it had arrived! Highly recommend Banyo, I will definitely use again

Excellent customer service, received phone call to check i had received the item, price of item was cheaper than other competitors .Will buy from Banyo again in the future

I ordered a fire for someone else. Yasser was extremely helpful with calls to the supplier, delivery team and myself to link everything together. Luckily I did not have to return the product so cannot comment on that process but in terms of helpfulness and communication, Yasser was excellent.

While you can order online, it was so good to be able to phone and speak to some one straight away who wanted to help me and get back to me with the answer. I wanted to confirm that the item was in stock and how long and how it would be delivered. The 2 staff I spoke to were professional, reassuring, straight forward and friendly.
The delivery company were also pleasant, helpful and friendly. Stand out service in this day and age.

Great communication from start to finish. I had compared their prices with some other companies and NO ONE could price match them they are the most competitive out there. Yasser my customer service advisor went above and beyond as I had noticed certain options were not displayed on their website and he contacted the manufacturers directly and obtained my specific option to my delight. Delivery was smooth and allowed me to specify my particular date. I have already recommended them to my friends and family in Leicester as they are based there which gives reassurance they are local and reliable and not just some random internet based company like so many out there. Feel free to contact Yasser at Banyo directly for any queries you have and he will be happy to help. Thank you once again.

Excellent customer service from Yasser
Yasser went above and beyond to ensure that the delivery of my Bette Ocean bath went smoothly. When the bath arrived without the legs, he promptly arranged a fast-tracked delivery to rectify the issue and made sure I received the tracking details so I could keep up to date with the delivery.
I also ordered the sealing kit afterwards, which arrived efficiently. Throughout the whole process, Yasser was incredibly helpful, responsive and attentive. He took the time to answer all my queries and even called me personally to ensure the correct arrangements were in place for the delivery.
It’s refreshing to receive such excellent customer service, with someone who genuinely takes ownership and goes the extra mile to ensure everything is sorted. Thanks to Yasser’s help, I was left a very happy customer. I would highly recommend!

From start to finish this service was 5 star!! The person I spoke to on the phone was helpful, efficient and above all was really personable and pleasant. The delivery worked seamlessly and the driver was great too.

Absolutely fantastic experience with Banyo, and a special mention to Yasser, whose customer service was genuinely exceptional.

We recently purchased a new kitchen sink and Yasser couldn't have been more helpful throughout the process. He was incredibly knowledgeable, professional, attentive and genuinely went above and beyond to make sure we were looked after.

It's increasingly rare to come across someone who takes such pride in delivering excellent customer service, but Yasser is a real credit to Banyo. Nothing was too much trouble, communication was brilliant, and the whole experience was an absolute pleasure.

I wouldn't hesitate to recommend Banyo based on our experience, and Yasser in particular deserves recognition for the outstanding service he provides.

Thank you Yasser!

There was a delay in processing but Yasser was very helpful in sorting it out in time for my installation date.