Baby K'tan Bewertungen 

644
•
TrustScore 2.5 von 5

2,4

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Love the product! I spent hours researching carriers, and the more hours trying tonpickf the right kind of Ktan and this organic one seems perfect for pur Summer Solstice baby girl, It is so light and... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I attempted buying this product from amazon originally to get my free returns. It never arrived. Forced to buy via direct to consumer website and after product didn’t even get opened wanted to return... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I was between jacket size recommendations for their carriers. It's advised to go a size below in this situation which I did. The carrier was too small for me, even without baby. Their return policy... Mehr ansehen

Unternehmensdetails

  1. Babyausstattungsgeschäft
  2. auch in
  3. Kinderladen

Vom Unternehmen geschrieben

Baby K’tan provides families with functional and innovative products, designed to promote the natural bond between parent and baby. The award winning Newborn carrier, the Baby K’tan Baby Carrier, offers an innovative Ready-To-Wear patented design, allowing mom or dad to easily carry baby without any complicated wrapping or buckling. Simply slip on like a t-shirt for five ergonomic positions. ASTM compliant and approved Hip-Healthy by the International Hip Dysplasia Institute, the Baby K’tan Carrier provides parent and baby with a comfortable and secure hold that feels just like your favorite t-shirt.   Adding to their line, Baby K’tan now boasts an array of exceptional diaper bags. Their Flex and Sojourn collection introduced earlier this year offers parents the adaptability, practicality, and innovative design needed for ease of use. Featuring 9 pockets, a removable zip-down padded changing station and a built-in insulated cooler, this line of bags is one parents will rely on while babies are small and love enough to keep carrying long after diaper days are gone. The Baby K'tan Baby Carrier has a patented double-loop design that functions as a sling, wrap and baby carrier, yet there is no wrapping, no buckling, and no adjusting any rings; simply slip it on like a T-shirt in three simple steps for a comfy, cozy and secure fit! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed. Comfortably carry baby from birth to toddlerhood. The Baby K'tan Baby Carrier offers 5 different wearing positions for the various ages and stages of baby's development. Quickly switch between carrying positions without having to remove the baby carrier! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed. Check out www.babyktan.com to learn more!


Kontaktinformationen

2,4

Mangelhaft

TrustScore 2.5 von 5

644 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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2,4

Alle Bewertungen

(644)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

I feel like the product is too small

I feel like the product is too small, though from reading on the website and being a first time baby wearer they claim it’s supposed to be right. I obviously won’t get a true feel for it until my little one arrives and I can put an actual baby in it. I’m excited to try the product.

11. März 2021
Baby K'tan-Logo

Antwort von Baby K'tan

Hi Kelsey, thank you for taking the time to leave the review! It’s not uncommon for us to hear from customers who feel their carrier is too small when it actually is the right size , especially since you're still pregnant. :) You can find some great wearing & stretching tips here: https://babyktan.com/pages/wearing-tips. Plus we offer a 1:1 Virtual Fit Check with a K'tan Care Specialist. You can schedule that here: https://calendly.com/bkfitcheck. Wishing you an easy, healthy delivery and of course, happy babywearing! xo

Bewertet mit 4 von 5 Sternen

Wrong color but he loves it

Love the baby k tan so I decided to order one for my husband. Luckily he’s not a picky person. I specifically ordered black and was sent a denim blue k tan. Thank you guys for allowing men to even be able to use this carrier. Very satisfied customer

10. März 2021
Bewertet mit 1 von 5 Sternen

So far my experience hasn't been great

So far my experience hasn't been great. I have not received my Baby K'tan. The status in my "Shop" app says "Order Placed" and has not changed since I placed my order on March 1st. I received an email yesterday from the company saying my order has been filled but I still haven't gotten the product. I have called customer service twice and sent emails about my order status and no one has gotten back to me. I wouldn't make another purchase from this company again. Its not worth the hassle.

9. März 2021
Baby K'tan-Logo

Antwort von Baby K'tan

Hi Lindsey, First, we want to apologize that it took a bit longer for you to receive your carrier. We are a small family owned business and constantly striving to exceed our customers’ expectations. We recently upgraded our website and internal systems which unfortunately led to some road bumps! We understand how frustrating this is to our customers and have made all necessary corrections and instituted new trainings to ensure no further complications. With that 'upgrade' we had even more issues shipping to addresses outside of the US. So, please forgive us.... With that said, we are sending you loads of happy babywearing wishes to you and your sweet little one! xo Baby K'tan team

Bewertet mit 3 von 5 Sternen

It did not work as expected and I am…

It did not work as expected and I am still waiting to hear how I go about making the return.

5. März 2021
Baby K'tan-Logo

Antwort von Baby K'tan

Hi Mary Ann! We received your request for a return. Our K'tan Care team has emailed you the information to do the return, as well as wearing tips to possibly help with your current carrier (before the return). You can also schedule a 1:1 Fit check with a K'tan Care Specialist here:https://calendly.com/bkfitcheck. Stay safe & Bond simply! xo

Bewertet mit 2 von 5 Sternen

It doesn’t fit

It doesn’t fit. Both of them are to small the candy and the small the size calculator said I was a small but the both feel to tight on my boobs and a bit short. My little guy doesn’t like them either I feel like I waisted my money.

5. März 2021
Baby K'tan-Logo

Antwort von Baby K'tan

Hi Nikky! One of our K'tan Care Specialist reached out to you for sizing questions and to see what we can do before you make the return. You can also schedule a 1:1 Fit check : https://calendly.com/bkfitcheck . Check your email for our correspondence. xo

Bewertet mit 5 von 5 Sternen

Super sweet gift!

I was super excited to purchase the garden floral Baby K'tan wrap for a family member as a gift for her newborn. The staff was super helpful & knowledgeable answering a couple questions I had. The site, very easy to navigate. Alot of options, colors and styles. The new Mother LOVES her baby wrap. It's unique and affordable. Every new family should incorporate this baby wrap into their baby garb! Thank you Baby K'tan! 5 STARS

4. März 2021
Bewertet mit 1 von 5 Sternen

I'd give them one star if I could

I'd give them one star if I could. I registered for a wrap and got one...in a size too small. I contacted the company to ask for a direct exchange, just a size bigger. The box/ wrap were brand new, never opened and never worn. They refused, told me to sell it on marketplace and gave me a 20% off coupon. I will be buying Boba Wraps from now on.

3. März 2021
Bewertung ohne vorherige Einladung
Baby K'tan-Logo

Antwort von Baby K'tan

Hi JB, We generally have you make the exchange with the retailer where the carrier was purchase. This is the most cost effective way for you to receive the correct size carrier. Since this was purchased from your registry, you should make the exchange using this channel. Most registry-retailers make it easy-peasy! If you still have an issue we do have a few options, but as mentioned above may not be as cost effective. Feel free to reach out to the team at: info@babyktan.com. Stay safe & bond simply! xo

Bewertet mit 1 von 5 Sternen

Aent back for an exchange still have…

Aent back for an exchange still have heard nothing. My husband has sent multiple emails.

1. März 2021
Baby K'tan-Logo

Antwort von Baby K'tan

Hi Christina, We are so sad that you left a 1 star review. We take pride in our wonderful customer service that our team provides. Looking over the correspondence, I see that you were sent the RMA for the exchange and that hubby emailed saying that it would be delivered a few days ago (2-26), which it was. The exchange was quickly processed within 1 days of receiving it. You should have received an email with the tracking information from FedEx. (This could have landed in your spam folder. ) I also see that an email was sent directly to your husband with tracking information too! The exchange was sent FedEx Express...you will be wearing your little one soon, I promise and happy babywearing! xo

Bewertet mit 2 von 5 Sternen

Took a very long time to ship

Took a very long time to ship. When I contacted the company, they said there was an error and they would overnight it and throw in ‘extras’ for the time it took. Another week passed before it arrived. They included a pacifier holder. All in all- well over a month to receive. I do like the product, but the delivery and customer service are not great.

28. Februar 2021
Baby K'tan-Logo

Antwort von Baby K'tan

Hi Darina, We are so sorry there was a delay in you receiving your order. Sometimes delivery service is delayed, which is out of our control once it leaves the warehouse. I see that the first order was shipped but never able to track. This order may eventually show up. We quickly re-processed and shipped the order again., once we were informed. This was shipped FedEx EXPRESS and unfortunately delayed due to the bad weather the US was experiencing. Other than the shipping debacle, we certainly are hoping you and your little one are enjoying your K'tan! Sending you happy babywearing wishes! xo, Baby K'tan

Bewertet mit 5 von 5 Sternen

Happy customer

Shipping was extremely quick. I got my order in less than a week. Color was just just as expected. It’s easy to get on and off. Love it.

27. Februar 2021
Bewertet mit 5 von 5 Sternen

Well done…

Thanks for your outstanding customer service (y'all responded both by phone and email), superior product (such a blessing for little ones struggling with reflux and colic), and the carrier arrived earlier than projected date. What more could you ask for? Well done!

11. Februar 2021
Bewertet mit 5 von 5 Sternen

Carrying on a Family Tradition

I bought a baby k'tan for myself when I was pregnant with my daughter 11 years ago and it became my favorite baby item I owned in my daughter's first year of life. So naturally when my baby sister told me she was pregnant with her first daughter I knew that this would be one item I purchased for her and my baby niece. She has received it and loves using with her newborn baby. Thanks for being such a great company and consistently making a product that makes caring for an infant so much easier! The Baby K'tan makes baby wearing accessible and safe for all moms and dads.

10. Februar 2021

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