AviationADR Bewertungen 

Professional work, website well structured and easy to use it. Happy I won the dispute and managed to get the refund from a cancelled flight. Thank you for the great work.

Useless service. I complained about a Ryanair flight delay. They did nothing for 5 months, and then ruled in my favor. But the airline never paid the compensation. Complaining is pointless; they'll send you to court. What for do you even exist? I knew I was entitled to compensation even without their 5-month review.

Highly recommended when the airline decides against you. I just followed the process and AviationADR agreed with my appeal. They even chased the airline who did not pay in the set time. Now I got the compensation after a couple of months.

nice and easy process and a good outcome from Tui who try and get out at any cost from paying compensation when its due, thanks again for a swift service.

I am incredibly impressed with the Aviation ADR platform. After Ryanair rejected our flight delay claim by burying us in a wall of technical jargon and seven defense documents, the ADR team provided a fair, clear, and objective process to review the facts. They looked past the airline's excuses and helped us secure our rightful compensation. If you are struggling with an airline dispute, I highly recommend using this service—they do a fantastic job of holding airlines accountable!

It was easy to submit the claim and I was regularly updated on its progress. It took several months to resolve but I did eventually get back most of my claim. Much easier than dealing directly with a company that either gives you the run around or fobs you off.

Excellent, couldn’t recommend enough, reviewed my case and sided with me that I was in the right and owed compensation. Fantastic.

Got 350 gbp back. Process is long but well structured with a clear flow.

Very pleased with the whole experience. Kept me informed and updated at all steps, and were quick and efficient.

Ho utilizzato il servizio perché a seguito della cancellazione di un volo la compagnia aerea mi riconosceva come rimborso solo la differenza di pezzo tra il biglietto originario ed il nuovo che avevo dovuto comprare da solo per poter tornare entro il giorno successivo. Ho ottenuto il rimborso pieno del nuovo biglietto in circa tre mesi. Tutto il procedimento è stato semplice, sempre perfettamente notificato ad ogni cambiamento. Grazie veramente tante per il servizio dato
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I used the service because, following a flight cancellation, the airline would only refund me the difference between the original ticket and the new one, which I had to buy myself to return by the next day. I received a full refund for the new ticket in about three months. The entire process was simple, and I was always notified of any changes. Thank you so much for your service.

Thanks to them, I received a full refund after Ryanair unfairly charged us €120 for supposedly having too many cabin bags. The staff at the gate treated us terribly, shouting, bullying, pressuring, and threatening us. That kind of behaviour is absolutely unacceptable. I would also have appreciated compensation for the distress caused by the way we were treated. It took almost a year to get the refund.

They guided me through everything very easily and got me my money back. I will never regret trusting this company! I recommend it for everyone.

We tried to get a refund from Easy Jet & they were not going to refund us for a cancelled flight & out of pocket expenses. However, ADR assisted us with our claim & we’re successful.

The only legal way to resolve your dispute. Airline was keep ignoring my requests and guiding me to a different direction and was taking months .
In just 6-8 weeks time my dispute is resolved and money transferred into my bank.

Good experience with ADR, less with the airline paying promptly.

After initially having my EU261 claim rejected by Air France which I knew was incorrect due to the delay reason given on the day, airline citing out of control reason hence decline, AviationADR helped independently review the case and enabled a fair resolution. The process was straightforward, communication was clear, and it gave me confidence that the matter was being looked at impartially. Really pleased with the outcome and grateful for the support throughout.

Used AviationADR to resolve a baggage dispute. The determination, in my view, applied the wrong legal test to the facts of my case, and the corrections process explicitly does not allow legal reasoning to be revisited, meaning a flawed analysis cannot be challenged within the scheme. Disappointing experience that has left me with no real route to a fair outcome through ADR.

Bardzo duża pomoc w dochodzeniu swoich praw od linii lotniczej Wizzer za odwołany lot. Linie lotnicze powoływały się na nadzwyczajne warunki pogodowe w okresie zimowym i odmówiły wypłat. Po zgłoszeniu do ADR i opisaniu całej sytuacji potwierdzono mojej wyjaśnienia i skutecznie nakazano liniom lotniczy wypłaty odszkodowania. Dziękuje za pomoc

Great and reliable service. Easy to use and track claims on the system. Including receiving email notifications avery time theere is an update on the claim.

Big thanks
You help me a lot.