While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Mehr ansehen
Unternehmen hat geantwortet
The website did not work while I was submitting the claim. I had to send a email to the claims department with a copy of the repair order to get approval. While the vehicle was here there was another... Mehr ansehen
Submitted a claim online, and waited 14 days to hear back. Called various numbers and could only leave messages as I couldn't reach a human. Then I got a call returned from Kyle, and he was great to w... Mehr ansehen
Unternehmen hat geantwortet
My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Dis... Mehr ansehen
At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.
Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We do not sell Discount ESP out our dealership but they are the easiest to deal with outside of the VSC contracts we sell. I wish other companies made it that simple to file claims and receive payment.
Very easy and seamless process. This company came very well recommended and I was not disappointed.
Franko & Devin were extremely helpful--quick, friendly, & knowledgeable. This new policy is my 3rd one over the years; I've never had to make a claim, but I'm sure
--if/when I do, it'll be handled with the same dispatch was the application process.
Today, I worked with Krystal Reed, who was attentive, and helpful and assisting me with a payoff on one of my extended warranties, and partial payoff of another.
Working with Krytstal has been a pleasure and painless experience, she assisted me with processing of both policies.
Working with Discount ESP has been a great experience from pre-sales, post-sales as well as accounting support.
Franko made the process seamless. When I asked about free coverage he quickly provided the extra coverages I inquired about that wasn’t available for my package but gave me ones that were offered. Thank you Franko I can feel confident that my bike is covered.
Franko was very responsive, he delivered with explanation. It finally feels good with the riding I do that I have a level of protection that is well needed. Please don’t think twice get protected, thank you discount ESP.
Alex was a great help in selecting the coverage that meets my needs and budget. He was professional, answered all my questions and quickly processed the service contract.
I found a problem with the fork seals on my 2017 Harley Road Glide. I took it to my dealer for repairs. They submitted a claim to Discount ESP and they promptly paid the claim. Can't ask for more than that.
Mr Salazar was a great help. He was able to answer all of my questions and help me get set up with an ESP that best suits my needs for my ride. I look forward to working with him again and getting additional ESPs for my other motorcycle later on and maybe even my cars.
Not very happy with discount ESP.
They take forever to get around to handling your claim and your bike is in the shop for a long time. Then they decline most of the items.
Just had a friend who has discount ESP and he was declined an engine, even though he did all of the oil changes and services, and had proof of it. Very disappointed. The program looked so good and they promised so much but then it’s impossible to get a hold of anyone and they end up declining most claims.

Antwort von Autrella
No hassle parts fixed in good time frame great coverage to have
Franko was very informative on which plan would work best for me, walked through the process and explained in detail, also can't hurt they was having a valentines special so extra savings!!!
It was approved in a timely manner, which made it great.
Franko was GREAT VERY informative on which policy would work best for my needs i appreciate his help and knowledge Greatly .
Franco has great customer service He Help me get my contract in order answered any question that I had he is super great I will recommend ESP to family and friends for sure Thamk you Franco for the help your awsome !!!
The Dealership made the call to DiscountESP and all details of invoice approved without me making a single call.
They have always been there for me. I almost never have to use them but I most definitely have and they always were there to take care of everything. I would not go without
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