Excellent service informed of repair date and time. Andy messaged me to confirm arrival time and kept me updated. Apologised as needed further authorisation, so had to come back, confirmed to me all... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company was recommended and it certainly deserves 5*. Lovely people to deal with throughout the entire process from booking in to collecting our vehicle. The work was fantastic and completed with... Mehr ansehen
Excellent service informed of repair date and time. Engineer rang on morning to confirm arrival. Engineer was extremely polite and wanted to get on the jobs in hand. He was here longer than expected a... Mehr ansehen
Top quality service from start to finish. Alex did a brilliant job in repairing a dent and scratch on my car, going above and beyond to get the job done despite the rainy weather. Couldn’t be happier... Mehr ansehen
Unternehmensdetails
Über Automotive Repair Systems
Vom Unternehmen geschrieben
Automotive Repair System is one of the UK's leading SMART Repair providers.
SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
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SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
>
Kontaktinformationen
Unit 1, Lower Hook Business Park, Shire Lane, Orpington, Kent, BR6 7GZ, Orpington, Vereinigtes Königreich
- 01689858007
- customercare@automotiverepairsystems.co.uk
- www.automotiverepairsystems.co.uk
5,0
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1764 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Top quality work (again)
2nd time I’ve used them and again really impressed.
Friendly whoever u speak with on the phone (always), friendly technician and superb job done in super quick time.
Would highly recommend!
30. März 2026
Bewertung ohne vorherige Einladung
Really good experience
Really good experience. Arrived just before which was great and the alloy wheel looks as good as new. A friendly guy and super service. This was part of an alloy wheel insurance claim.
31. März 2026
Bewertung ohne vorherige Einladung
Great service
Had to return the following day as van alloy repair machine stopped working. However returned as promised and excellent repair carried out. Very friendly service
24. März 2026
Bewertung ohne vorherige Einladung
Superb service and very happy customer
Rhys arrived on time and did a fantastic job on my alloy wheel, would highly recommend these guys.
1. April 2026
Bewertung ohne vorherige Einladung
Excellent techies did a brilliant job…
Excellent techies did a brilliant job on the tailgate of my Kuga, looks better than new. They did al the negotiations with the insurance company and completed the job on time.
28. März 2026
Bewertung ohne vorherige Einladung
Great work from joe
Great work from joe, knowledgeable, punctual and does a brilliant job!
1. April 2026
Bewertung ohne vorherige Einladung
Fanatastic repair done very quickly
Fanatastic repair done very quickly. Wheel returned to pre-pothole condition. really please thank you
1. April 2026
Bewertung ohne vorherige Einladung
Brilliant alloy wheel repair on all…
Brilliant alloy wheel repair on all four wheels of mu Audi A6. Wayne had to fit in the job at short notice and had to travel a significant distance to reach me. He turned up on time having let me know he was coming and completed the job efficiently and with good humour. Thanks Wayne.
1. April 2026
Bewertung ohne vorherige Einladung
Alloy Wheel Repair
Made a claim via my insurance as i hit a pot hole & damaged one of my Alloy Wheel. Dan came out & did a brilliant hassle free job. Thank you Dan Harrison will keep your details in hand.
1. April 2026
Bewertung ohne vorherige Einladung
Scratch repair
An immaculate repair to a small scratch on the inside paintwork of a rear door carried out by Mr Capel. The vehicle is only a few months old and it is now, literally, as good as new.
18. März 2026
Bewertung ohne vorherige Einladung
Great team and great service
Great team and great service. Thank you so much. Will definitely be back.
24. März 2026
Bewertung ohne vorherige Einladung
You are very reliable
You’re fitter was on time, very helpful, did a great job and was customer oriented.
27. März 2026
Bewertung ohne vorherige Einladung
Happy with repair
Happy with repair. Polite and explained what he was going to do in detail
27. März 2026
Bewertung ohne vorherige Einladung
Wow...
Wow.... I was very impressed
On time
Very efficient
Clean working
Very friendly
Always explained what he was doing...
I would definitely recommend Automotive Repair!!!.. 5⭐️ isn't enough I'd give more!!!!.....
VERY IMPRESSED!!!
Thank you soo much ....
Love Katherine Johnson
18. März 2026
Bewertung ohne vorherige Einladung
Excellent Service
Wayne contacting me the day before his visit and again on the morning to confirm the time. He arrived on time explained and completed the repair and now the alloy wheel is back to its best.
A great service.
23. März 2026
Bewertung ohne vorherige Einladung
Excellent service
Excellent service and excellent end result on repairing a pair of scratched alloys. I would not hesitate to use this company again.
17. März 2026
Bewertung ohne vorherige Einladung
Service was good
Service was good. Timing was not
The only thing that let it down was not being notified of when the technician would arrive.
I basically lost a whole morning where I could have got things done.
If you can have something in place that gives the customer a time frame of when for example"Your technician will be there between 1:15pm and 3:15pm" for example would be great.
Thanks
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Automotive Repair Systems
Good Morning Mr Hughes,
Thank you for your feedback.
I know we have spoken directly on this matter but just wanted to confirm, as a business we run a all day appointment as our technicians will be our visiting multiple addresses within a day which can be scheduled up to the day prior to the repair. As such, their routes are not finalised until the night before to ensure we are working in the most efficient way.
We found in the past when we give customers time slots and the technician is held up due to traffic or delays on prior repairs, it causes our customers more upset which is why we changed this process and it has been successful so far.
However, our technician should have contacted you on the day with a estimated time of arrival so I will take this up with the technician and their manager today to ensure this does not happen again.
I am very happy to hear the quality of the repair was good and that the office was able to correctly advise you on the morning of the repair that it would be an afternoon appointment.
Kind Regards,
Sarah Lucas
Customer Service Manager
Excellent service
Rhys was excellent. The finished job is fantastic. He kept us informed on arrival time and gave me a call when the job was finished with aftercare advice.
23. März 2026
Bewertung ohne vorherige Einladung
Cannot fault Adam Smith
Adam turned up on time, was very professional, courteous and cracked on with the job straight away. Also gave further advice regarding an issue with one of my alloys. Would definitely recommend.
19. März 2026
Bewertung ohne vorherige Einladung
Brilliant service
Good communication - fantastic service from expert Technician (Gary).
13. März 2026
Bewertung ohne vorherige Einladung
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