Lovely man in the phone arranging the visit. Jake ( engineer) was prompt, polite & professional. He fixed the problem and serviced the machine even though that wasn’t part of the plan, as the mac... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Lovely man in the phone arranging the visit. Jake ( engineer) was prompt, polite & professional. He fixed the problem and serviced the machine even though that wasn’t part of the plan, as the mac... Mehr ansehen
Unternehmen hat geantwortet
From initial contact, booking and then work carried out, all went well. Engineer arrived on time, was professional, efficient, knowledgeable and helpful. The unit was repaired, serviced and back u... Mehr ansehen
Unternehmen hat geantwortet
Great company. Purchased a unit. Some intermittent issues. They sent someone on time. Offered a date that worked for me. Chap was knowledgeable. Worked diligently until the issue appeared to be fixed.... Mehr ansehen
Unternehmen hat geantwortet
I recently had an issue with my water softener that I bought from Atlantis about 3-4 years ago. The problem was the timer control. My dealings with Mark were first class. He was incredibly helpful, fr... Mehr ansehen
Unternehmen hat geantwortet
We are a UK based manufacturer of water softeners. All of products benefit from continued support from our own dedicated service department.
Unit 3a Homefield Road, CB9 8QP, Haverhill, Vereinigtes Königreich
Keine Aufzeichnungen über Bewertungseinladungen
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Fitted a new water softener, delivered and installed on time, very professional and explained use. Would highly recommend Atlantis and will continue to use them for servicing.

Antwort von Atlantis Water Softeners
Very professional and did what we wanted. Fault diagnosed our existing Atlantis water softener, gave us a price for repairs and replacement appliance. In the end we decided to go with a new appliance having had the previous one for 11 years. Highly recommended.

Antwort von Atlantis Water Softeners
Pleasant young man who explained the problems and cost involved with repair against replacement. No pressure either way, presented both sides. Clean, tidy, polite engineer who knows his job. Carried out the replacement efficiently and professionally.

Antwort von Atlantis Water Softeners
Very efficient, respectful of property, polite and friendly

Antwort von Atlantis Water Softeners
we called upon this company to service our water softener and they were very responsive and carried out the service the same day as they had had a cancellation so we were very lucky

Antwort von Atlantis Water Softeners
My 6 year old Atlantis210 developed a very slight leak. Having spoken To Mark in their servicing department and offered either some replacement seals or a service engineer, I decided on the former option and received the required parts the following day. Mark talked me through the very simple procedure (only screwdriver required) and within 5 minutes the problem was resolved. What a pleasant, helpful and thoroughly professional company to deal with.

Antwort von Atlantis Water Softeners

Antwort von Atlantis Water Softeners
Been using this company for at least 14 years and always give a prompt reliable service. Always trust them to do what's best to keep the equipment in first class working order.

Antwort von Atlantis Water Softeners
Jane Chance , the Atlantis contact person was very helpful, and my dealings with Atlantis have been a very good experience .They have supplied a refurbished unit that I have installed and is running perfectly.

Antwort von Atlantis Water Softeners
Quick response from Atantis when called to a fault with my water softener. James attended to the fault he was very polite and helpful. Fault now fixed.

Antwort von Atlantis Water Softeners
Engineer carried out work satisfactorily
No problems

Antwort von Atlantis Water Softeners
We have had an Atlantis water softener for almost 30 years. It works extremely well and is cost effective. We do not need to replace our washing machine or dishwasher very often and our water always lathers up well. The after sales service from Atlantis is first class. Their office staff and service engineer are really helpful and thorough. I would highly recommend this company.

Antwort von Atlantis Water Softeners
Steve (not his Manager!) was on time, wearing the right covid kit, attentive and professional. Many thanks.

Antwort von Atlantis Water Softeners
The young man was polite and informative in explaining the problem. Well done!

Antwort von Atlantis Water Softeners
Totally satisfied with installation, engineer efficient and polite

Antwort von Atlantis Water Softeners
Wow what a amazing company and used for the second time , no job too small for them to do at a very busy time and with covid about ,
Highly recomended and prompt service
Regards
James

Antwort von Atlantis Water Softeners
Fantastic product and service. I purchased model aT210 years ago and was very happy with how simple it was to use. Then it stopped working and COVID 19. So no soft water - with three bathrooms to clean!
Today I phoned Atlantis and spoke to Jane. She asked for photos of installation and rang me back very promptly. Somehow the by-pass valve had been turned the wrong way. 90 degree turn and bingo! All working. Now that's service for you.
If it hadn't been that easy they would have arranged to have the softner picked up, fixed and by courier as we are out of their service area. I don't think you can ask for better service. Thank you Atlantis and all your staff. Thank goodness you've managed to weather the COVID horrific distruption for so many businesses.

Antwort von Atlantis Water Softeners
An excellent service provided by the Atlantis Water Softeners engineer when he visited to repair and service our water softener, extremely efficient and very reasonably priced, and he also took great care to be Covid safe

Antwort von Atlantis Water Softeners
Engineer Steve was very professional and thorough, explaining everything to us who had never had a water softener before. Machine was fully serviced and the necessary parts replaced. 100% happy with the visit.
Subsequently went to the Haverhill depot to buy salt. Competitively priced but the elderly man in the workshop would benefit from customer liaison training!

Antwort von Atlantis Water Softeners
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