I was having trouble enabling my new account and was able to reach someone in Astraweb support in less than an hour. The problem was solved in a few emails and I am up and running now. A big thanks
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I renewed automatically at a higher rate than the currently advertised rate and they were happy to update my pricing.
I previously had an Astraweb account from 2015-2023. They recently sent me an email offering me a 12 month subscription with 3 extra free months at a cost of $2.99 a month. I took them u... Mehr ansehen
have been with AstraWeb for many years and have never had any issues with connection or retention period. I would highly recommend to anyone looking to start with NewsGroups
Unternehmensdetails
Vom Unternehmen geschrieben
At Astraweb, our commitment has always been to provide reliable access to Usenet in the US and Europe. We have proudly supported our users since 1997 with unlimited speeds, top-rated performance, and comprehensive binary and text retention across a full range of newsgroups.
Kontaktinformationen
Vereinigte Staaten
- support@astraweb.com
- www.astraweb.com
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I renewed automatically at a higher rate...
I renewed automatically at a higher rate than the currently advertised rate and they were happy to update my pricing.
I was having trouble enabling my new…
I was having trouble enabling my new account and was able to reach someone in Astraweb support in less than an hour. The problem was solved in a few emails and I am up and running now. A big thanks
Always reliable
Always reliable, and provided cover for free during billing issues a few years ago
No problems!
I have been a customer for 10+ years
I have been a customer for 10+ years. Two years ago they decided to increase the yearly cost from $96 to $120, but still offering $96 to everyone else and without warning. This year they were going to add another $24 to the price.
I cancelled and they immediately offered the old price, $120 plus tree free months. I ignored it, as $95 is a better deal.
They did not give up, and offered $48 plus 3 months free, which I tried to except, but they just ignore me. So bye bye Astraweb
Good Usenet provider
Despite some of the bad reviews on some of the "Usenet review" websites (which look kinda shady to me), I've pretty well never had a problem with Astraweb. I've been with them as a yearly subscriber since 2020, and had a block account with them prior to that dating back to 2011. They do appear to honor takedown requests, but who doesn't?
Files are sometimes inaccessible
Files are sometimes inaccessible, but very good service.
I've never had an issue with this…
I've never had an issue with this service. Thank you.
Basically scammed with terrible support
I previously had an Astraweb account from 2015-2023. They recently sent me an email offering me a 12 month subscription with 3 extra free months at a cost of $2.99 a month.
I took them up on the offer, but they then billed me 44.85 - the cost of the full 15 months.
I emailed support expecting it to be easily rectified. I sent them the original email which clearly states that there are 3 free months. I also sent them a screenshot of my account page showing that I bought a 12 month subscription.
After going back and forth with them over the course of a few days they respond with this: "Thanks for being patient. We reviewed your plan and we see that the charge is correct.
To clarify, the offer is $2.99/month billed for the first 15 months in full which is why it is showing $44.85 then it will renew at $71.99/year."
Well, thanks, but I didn't need anything 'clarified' - I have an email here that states "You won’t find a deal like this anywhere else. All this for only $2.99/mo — but only if you act fast! Oh, and did we mention you also get 3 months of Astraweb access for free?"
There are many USENET providers who offer an equal or better service and they won't mess you around like this - choose one of those instead.
Perfect service
have been with AstraWeb for many years and have never had any issues with connection or retention period. I would highly recommend to anyone looking to start with NewsGroups
Speed is always good never a problem…
Speed is always good never a proooblem getting connected
No issues brilliant service
We have never had any issues whatsoever and the service continues to be brilliant.
Great Usenet provider
Great Usenet provider. No fuss, just works.
Reliable great service
Been with them for over a decade. Great service and reliable.
Great company
Great company, no issues ever. Wish price was lower, but still great service.
Best of the lot IMHO
Been with astraweb for years. They have much better speeds than most providers. I use 3 providers in total and astraweb out performs the other 2.
Having Astraweb and VirginMedia…
Having Astraweb and VirginMedia internet as my High quality companies in my home.
Astraweb is reliable and not over expensive for what you get
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








