Armoire Bewertungen 

264
TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Damenmodengeschäft

Vom Unternehmen geschrieben

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

264 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,4

Alle Bewertungen

(264)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Clothing quality can be hit or miss

Clothing quality can be hit or miss. I've had about 1/3 of the items show up in really poor or damaged condition. Also their return process is PAINFULLY long. It seems that items I return don't register as "returned" until almost 3 weeks after I take them to the post office, which holds up my ability to get new items, so I feel like I am paying for a service that I don't get to utilize because their internal system is not logistically optimized. The plus side is that there are a LOT of options from brands that I like, way better than I have experienced with other rental services. I am going to give it another month before deciding whether to quit.

2. August 2023
Armoire-Logo

Antwort von Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback, Erin. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Bewertet mit 1 von 5 Sternen

Illegitimate Billing Practices

Armoire charged me for a membership but provided me no rentals. Armoire agreed to refund my membership fee, pretending that it was doing me some sort of favor, but improperly withheld me a $10 processing fee for processing the refund. Yes, you read that right, Armoire failed to provide me what I paid for and then charged me for the privilege of returning the money it illegitimately took from me in return for 0 rental services.

There are many clothing subscription services out there. Choose one of them and save yourself the trouble of dealing with Armoire.

31. Juli 2023
Bewertung ohne vorherige Einladung
Armoire-Logo

Antwort von Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you.

Bewertet mit 3 von 5 Sternen

Have received some great pieces and…

Have received some great pieces and even bought a few. Trouble when returning items- seems to take forever to get back to them. Also. Selection is very limited for summer styles. Concept is good seems to maybe have some growing pains.

20. Juli 2023
Armoire-Logo

Antwort von Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Bewertet mit 5 von 5 Sternen

Super helpful

Super helpful, great styles

17. Juli 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Sara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 5 von 5 Sternen

Great service

Great service. They deliver what was promised. I didn't realize you also have good options for purchasing clothing, esp if you decide that you like a piece you've worn. The only part I don't like is it can take quite a while for their systems to recognize your returns and this can limit the number of exchanges they do per month on the unlimited plan.

14. Juli 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Austin! We appreciate your feedback and we will share this with the appropriate teams to keep improving your experience.

Bewertet mit 3 von 5 Sternen

Poor Seasonal Selection

We are experiencing summer temps but all of my items are geared toward cooler weather. I’ve had 2 shipments but have only been able to wear a couple items out of both boxes.

20. Juli 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review and feedback, Ginny. I'll pass this along to our merchandising and product teams so we can improve our recommendations for our members.

Bewertet mit 4 von 5 Sternen

Love the rental wardrobe idea!

It's so fun to get new, stylish clothes that don't clutter up my life. I love that you get the option to keep for longer or purchase as well if you just can't part with something!

13. Juli 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 5 von 5 Sternen

Ideal clothing rental company

Ideal clothing rental company

I've had a great experience with Armoire! Large selection, easy to return, like the option of having someone else style your cases. Also really like it is easy to review clothes and see what you have rented before

9. Juli 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Kasey! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 4 von 5 Sternen

Enjoying armoire

I have really enjoyed trying out new styles with the option to buy. I have purchased several items and find it a great way to add to my wardrobe. I prefer to choose my own items.

30. Juni 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Hayley! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 5 von 5 Sternen

Loving this company!

I love that I can keep the clothes until my new ones arrive, I love the high quality of items I receive as well.

28. Juni 2023
Armoire-Logo

Antwort von Armoire

Thank you so much for your review, Natalie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 3 von 5 Sternen

The idea is great… the devil is in the details

The idea is great, the system of delivery and returns is easy and convenient .
However, the selection of clothes is very limited. On the site, finding the section where you can look for alternative styles beyond the suggestions is very cumbersome to find. Also don’t really like the style suggestions - feels more like full of clothes they want to get circulating as opposed to styles I would want

30. Juni 2023
Armoire-Logo

Antwort von Armoire

Hi Fran, I'm sorry to hear you weren't able to find styles you loved. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Bewertet mit 3 von 5 Sternen

I like having access to a stylist who…

I like having access to a stylist who can see more than me. I have had several successful, quality rentals. However, the web site is not intuitive for me. Further, I mistakenly got 2 stylist choices in my last case. One of the was a spaghetti strap, which I have asked numerous times to delete from my feed. I also asked for mini skirts and sheaths to ne deleted for my options. ⁵

29. Juni 2023
Armoire-Logo

Antwort von Armoire

Hi Ann-Marie, we're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent unwanted items getting to our members, sometimes items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Bewertet mit 4 von 5 Sternen

Community makes Armoire different!

An Armoire member for several month now. Great selection of clothing, many arrive new with the tags still on, and the rest are well laundered and look like new. I appreciate the easy to use playform, chat feature with staff, and love the community participation with other Armoire users. I love getting a few new pieces every month to round out my capsule wardrobe, especially for work items, without owning more clothes. Definitely recommend!

26. Juni 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Laura! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 5 von 5 Sternen

Easy to use

I am enjoying the ease of the app and the quality of the clothes available.

20. Juni 2023
Armoire-Logo

Antwort von Armoire

Thank you for your review, Misty! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bewertet mit 1 von 5 Sternen

I sent everything back

I sent everything back. It was not my style at all. I am still getting charged but nothing else besides the first delivery has arrived

17. Juni 2023
Armoire-Logo

Antwort von Armoire

Hi Susan, thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team. Please email hi@armoire.style if you are still being charged after cancellation.

Bewertet mit 2 von 5 Sternen

More prenatal outfit options and sizes…

More prenatal outfit options and sizes please!

16. Juni 2023
Armoire-Logo

Antwort von Armoire

Hi Kristina, I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Bewertet mit 3 von 5 Sternen

I really like the concept

I really like the concept. I do find that some styles don’t work for me or there is something off about the clothing (pocket flap won’t stay flat, lining shows on a dress) and then I’m stuck with something I won’t wear. Going to keep trying for a bit, but not sure if I’m getting the value.

18. Juni 2023
Armoire-Logo

Antwort von Armoire

Hi Michelle! Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Bewertet mit 1 von 5 Sternen

Horrible customer service / Poor quality items

I was unable to wear any of my 7 selections due to fit/style/fabric. I made a similar subscribtion through rent the runway and was able to wear 4 out of 5 selections. RTR was a much better value/quality. Also, when I went to cancel subscription with Armoire I had already been charged for next month's subscription even though it was the day my clothes were due for return and they would not remove it so ended up paying $200 for nothing!

5. Juni 2023
Bewertung ohne vorherige Einladung
Armoire-Logo

Antwort von Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Bewertet mit 1 von 5 Sternen

I'm disappointed - Limited selection

I'm disappointed! I just signed up and the selection in my size was extremely limited and all the best seasonal pieces/colors/brands/styles are unavailable. I felt like i was shopping in an second rate consignment shop:( I've heard such good things.

I also don't like that you have to put a credit card down before you shop and then you can't cancel. I will be canceling as soon as i am able (you can't until you get your first "case"). All the reviews I have read state the return shipping can take up to two weeks! You have to get all the items back by the next billing cycle or your membership reinstates?! So if it takes 2-5 business days to get the items and the up to two weeks to get them back, you have no time to wear the stuff if you want to cancel. Now I have anxiety of being charged twice. All feels very deceptive and I have buyer's remorse.

1. Juni 2023
Bewertung ohne vorherige Einladung
Armoire-Logo

Antwort von Armoire

Hi Brooke - thank you for your feedback. I'm sorry that you had a negative experience with Armoire. We're reviewing our messaging to make sure all communications are clear and helpful about our shipping processes. If you have further concerns, don't hesitate to reach out to hi@armoire.style.

Bewertet mit 4 von 5 Sternen

Experience has been above average for…

Experience has been above average for sure. Quality of clothes, variety, service, etc, all good. The website is okay. It takes a while to master the filter, search, etc.

20. Mai 2023
Armoire-Logo

Antwort von Armoire

Thank you for your feedback, Tif! We are glad to hear you are enjoying the service. We are always looking to improve our members' search experience, so we'll share your feedback with our product and merchandising teams to help them improve.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr