We purchased a new build property from…
We purchased a new build property from Applethwaite Homes and within weeks of moving in identified a significant number of serious defects, several of which constitute non-compliance with Building Regulations. These include both cosmetic and structural concerns throughout the property.
Despite raising these issues formally and in writing on multiple occasions, responses have been dismissive, issues raised verbally have been ignored and not logged, and we have received no meaningful written responses to specific questions asked.
If you are considering purchasing with this developer — get an independent snagging survey done before you complete. Do not rely on the developer’s own inspection process.
In response:
Regarding access — we work full time and have stated our available days clearly and repeatedly, yet contractors continue to be booked on days we are unavailable. We have taken considerable time off work already to accommodate visits and consider this wholly unreasonable — had the property been completed to the required standard in the first place, none of this would be necessary.
We would also note that the driveway remains incomplete and was not disclosed as such prior to exchange or completion.
We also found it interesting that during a recent visit your own team needed to look up the relevant NHBC standards online using Bing! to establish what is and is not compliant as the print out was mistakenly left behind.
We remain hopeful of a resolution.

Antwort von Applethwaite Homes







