Andbloom Bewertungen 

Very beautiful dress and fast delivery. 🌞❤️

I ordered a lipstick and was aware it was coming from the Netherlands so I’m not sure if they moved there from USA ? Looking at other reviews.

My lipstick arrived superbly packaged and the colour as seen on Facebook. The little touches included a lovely letter from Dee.
I took a photo but can’t seem to find where to upload it.

Unfortunately, I can only agree with the many other negative reviews: an absolutely terrible experience that cost me €100. Over two months ago, I returned a blouse that was way too big and of poor quality. That was my first purchase from And.Bloom because I follow Denise Boomkens on Instagram and loved her channel really much. For two months now, my return has supposedly been with the Dutch postal service, and I’ve been waiting for a refund. This is truly outrageous, and I’m very upset that I didn’t see the negative reviews on Trustpilot sooner. Opening an online store is one thing, but having absolutely no functioning customer service is another. Absolutely unprofessional. I advise everyone NOT to shop there.

UPDATE:

After writing many many emails, the amount was finally credited to my account after 8 weeks. Even so, this shop needs to make some changes; it’s simply not customer-friendly, and there are millions of shops that do a better job.

The worst experience of my life. I have placed an order on 28/5. Today 16/6 item has not been delivered. I do not know who the courier supposed to deliver to me, is . I have sent emails to ”team andbloom” asking them to sort it put. No reply. In one of my efforys they sent me a wrong link with other petson’s details. That implies no gdpr at all. I will be reporting them to country’s authorities. Avoid buying anything

EDIT: After a very long and frustrating process i finally received a refund for my return. So 3 stars instead of 1.
……………………
I ordered three items and one of them did not fit, so I returned it. I never received a refund, despite the company confirming that they had received my return.

On top the return was not free of charge, even though my order value was around €200

Enorm teleurgesteld in AndBloom, ik volgde het op insta en zag er heel gezellig en toegankelijk uit. Maar na een klacht over een leren tas waarbij de lus, na nog geen twee maanden gebruik is gescheurd. Dit duidt duidelijk op een fabricagefout en niet op normale slijtage.
Bij contact hierover verschuilt de webshop zich achter de retourtermijn van 14 dagen en weigert verantwoordelijkheid te nemen voor een ondeugdelijk product. Dit is onjuist. Binnen de EU geldt een wettelijke garantie van 2 jaar op fabricagefouten, wat betekent dat het product moet voldoen aan wat je er redelijkerwijs van mag verwachten.
De antwoorden die ik ontving waren onprofessioneel en gingen voorbij aan de wettelijke rechten van de consument.
Conclusie: Geen aanrader.

This was so disappointing! I ordered what I thought was 2 blouses, but it was 2 pairs of jeans. The confirmation showed the top, but the name was different & I didn't notice. After at least 20 minutes with AI contact, I emailed for returns. My mistake, no returns allowed! Then I tried to email & DM, but no answer. I was not allowed to return even though I was willing to pay shipping. I had so much time in the return process, I had to just chalk up the loss $400 for jeans that don't fit & that I don't want. Very scam kind of process & I love this website & this woman's style. This company is not into customer service, so if you care about that, do not bother!

I used to love shopping at that store, but I bought a €75 bag that fell apart in a month, and the worst part is that their customer service was terrible and they didn't resolve anything.
Very disappointed

Séduite par le style de Denise Boomkens sur les réseaux, j'ai commandé un chemisier oversize vendu sur son site. Quelle erreur... la qualité du produit s'apparente à de la fastfashion et n'est pas du tout en rapport avec l'image que projette l'influenceuse, ni avec son prix de 75€. Et pour parfaire la mauvaise expérience, les retours sont payants.