NOT GOOD tried to make a warranty claim on an Exide battery 4 yr warranty only 19month old, they want you to spend your money having a failed battery tested and proof sent then they may send you one d... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
NOT GOOD tried to make a warranty claim on an Exide battery 4 yr warranty only 19month old, they want you to spend your money having a failed battery tested and proof sent then they may send you one d... Mehr ansehen
Unternehmen hat geantwortet
The most amazing company for customer service. I had a two year old battery which had become problematic. One cell no longer functioning. After a few emails and providing them with test results they r... Mehr ansehen
John at Alpha Batteries and his team fixed an issue with our Victron inverter. They were very helpful and went above and beyond to help us out and prevent us having a 3 hour drive to where it was bo... Mehr ansehen
Would have given Five stars for the company. However their chosen courier is useless. Ordered battery Thursday morning with next day delivery. Took a week to get battery. Spoke to courier several... Mehr ansehen
Unternehmen hat geantwortet
Unit 110, Spotland Bridge Mill, Mellor Street, OL11 5BU, Rochdale, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service, free next day delivery and a great price! Highly recommended!!
The most amazing company for customer service. I had a two year old battery which had become problematic. One cell no longer functioning. After a few emails and providing them with test results they replaced the battery under a the warranty. All within a few days of my first email. Very impressive.
John at Alpha Batteries and his team fixed an issue with our Victron inverter. They were very helpful and went above and beyond to help us out and prevent us having a 3 hour drive to where it was bought from.
I would highly recommend them and they are also competitively priced.
Pretend to have stock, just drop ship and don’t check stock levels. Take your money and can’t deliver
Very impressed with Alpha Batteries... I created my Trustpilot account originally because I needed to complain about businesses that had let me down. No so with Alpha, whose Customer Service has been nothing short of exemplary.
Staff have been most helpful when dealing with issues that have arisen and resolved problems quickly, making sure the proposed solution was better than anticipated. We need more businesses like Alpha, that take Customer Service seriously - in this case, to another level!
Keep up the excellent work, Alpha - your customers appreciate it!
Few bits missing from my order but a quick call and they sorted out next day delivery of them straight away. Product quality seems good. I would certainly order from Alpha Batteries again and recommend to others.
Used Alpha Batteries on various occasions for my business interests. Have always found them both helpful, and accommodating at all times. However l had reason to use them recently, and found them less than helpful, they were more interested in being condescending rather than helping me with my solution. They ask you to get in touch for help, then insisted on making the conversation as difficult as possible for me. Sorry, but this company is not for me anymore. Their Managing Director did take time out to apologise, however the damage was already done for me by now. Thank you.

Antwort von Alpha Batteries
Unbeatable for lithium leisure batteries 👍
Verry good customer service couldent ask for mutch better
Well what can I say? A British company with Service? Extremely good competitive pricing John and Alpha is an absolute star anything you need to know? Don’t hesitate to contact them. They are very knowledgeable and very helpful. Their service is the best. No extra charges for this and the other for delivery, it was absolutely super Service. I cannot be beaten on price and their Services five star if I could give them six I would if you hesitate you’ll miss out use Alpha batteries that are simply the best thank you very much Alpha batteries.
Alfa were the only supplier that i could find online that ship to Northern Ireland, this is greatly appreciated. Having used Tanya a number of times, they do not now serve N.I. poor show ! Anyway, Alfa prices just as competitive. Polish make Jenox leisure were a great deal. Courier price very good for distance and bulk weight. Would highly recommend Alfa.
I recently had an issue with a Victron charger I'd bought 2.5 years ago. John was incredibly helpful via email and arranged for me to return it. Scott then called to confirm a fault was found and it was replaced next day. Brilliant service and highly recommended
Amazing professional company, John and the team of mechanics were fantastic in dealing with my daughter’s car battery. Thank you for the great work you do.
Just had an issue with my battery that was replaced in the warranty period with no quibble. Excellent service.
Heavy duty commercial vehicle battery. Alpha have a good choice covering most price points. Website is easy to use. We opted for next day delivery as we needed a replacement battery quickly. Arrived on a pallet carrier (battery weighs 60kgs) at 09.30 the next day. Good value for the spec. Only time will tell how good the battery is. Will use Alpha again
I've just had a full victron off-grid install into my motorhome from alpha batteries. I really couldn't be happier with Peter and Dominic. From the first phone call to the planning and the install, was an absolutely top quality service and great communication though out. They managed to squeeze me in, so I had it installed for my holiday.
Thanks again guys,
Steve
I was fortunate enough to obtain professional information for my campervan conversion, and I ordered exactly what was advised. A later stage I needed something in a hurry, it came the following day.
I found the advice first class, I found the staff first class, I found the service first class, I found the products first class. Highly recommended company to purchase from
Batteries arrived fully charged and from long distance.I was a bit worried about buying batteries from miles away. I shoujdn't have worried, this company is efficient and trustworthy, excellent value too! With free delivery!
They’re a top notch company had a problem with a battery they picked it up tested it and delivered a new one can’t speak highly enough about them
Ordered a battery on the Saturday and expected delivery the following Wednesday, the battery arrived a few hours later than stated which was fine. Unfortunately, the wrong battery had been sent, I immediately sent an email and the following day I was contacted to say the correct battery would be despatched for next day delivery and the incorrect battery would be collected. The correct battery did arrive as schedule, and a 20% discount along with an apology followed a few days later. Mistakes do sometimes happen and this one was satisfactorily rectified.
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