I should have been alerted when my salesperson never responded after we purchased the plan. I repeatedly asked for a copy of my coverage and it was always going to be sent soon. Now our HVAC syste... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spencer is friendly, informative, and helpful. He has given me advice and guidance on how best to understand and use my AFC Home Warranty. His efforts have given me the confidence that I made the ri... Mehr ansehen
Richard C my Service Provider made the experience and sign up extremely easy and enjoyable. I am happy to be a part of your family
We chose AFC Home Warranty because it had advantages that the other companies didn't. One example being able to choose our own vendor for repairs. That advantage we liked since we already had establis... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver. When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan. AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly. With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life. *Limitations and exclusions apply.
Our Unbeatable Workmanship Guarantee
We guarantee repairs for the life of your plan
AFC is in the business of making lasting repairs that keep your home running smoothly for the long haul. So when we fix something in your home, we guarantee the repair for the life of your plan with us.
If, at any time during your coverage term, AFC’s repair fails, we’ll send a technician out to fix the failure at no cost to you. Depending on the plan length you choose, that’s up to three years. No other company in the industry guarantees repairs for that long.
Kontaktinformationen
1343 Canton Road STE A, 30066, Marietta, Vereinigte Staaten
- 866-242-0629
- info@afchomeclub.com
- www.afchomeclub.com
4,0
Gut
523 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 14 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Patrick displayed exceptional customer…
Patrick displayed exceptional customer service. I look forward to seeing how well you all hold up to the contract.
2. März 2026
No communication, lying regularly
First claim I made, AFC pre-scheduled the technician and then lied claiming they never did. The technician worked it out with me, but struggled with their communication channels. Second claim, and now it's an emergency, the agents know absolutely nothing. Apparently they outsource an answering service with the absolute salt of the earth that you'd wonder how they hold a job there, and then the main person answering claims incorrectly that the manufacturer's warranty is still in-service. When I found out it's not transferable to me, I can't get them on the phone anymore. They might as well not even be covering my home at this point.
2. März 2026
Bewertung ohne vorherige Einladung
Kevin Downs was a wonderful…
Kevin Downs was a wonderful representation of your company
27. Februar 2026
The ease of signing up.
18. Februar 2026
Very disappointed since we have been…
Very disappointed since we have been clients for a really long time. The one time that we go to use the policy, you guys say that we can’t. Should have gone with another agency or the one that our realtor had recommended.
17. Februar 2026
Mike Pettway was very helpful and…
Mike Pettway was very helpful and knowledgeable. A pleasure to deal with.
24. Februar 2026
Easy how it takes to do the application…
Easy how it takes to do the application for start to finish
23. Februar 2026
Failure
Ittook8daystogetarepairpersontomy house.
He wasn't sure what was wrong
He went back to order 3 items.
Never heard from him again.
Had a different person arrive about 4-5 days later.
He said 2 of the items were working fine.
He tried to order the 3rd part and it wouldn't allow him blaming the failure of a spring on us.
I lost everything in my refrigerator and freezer.
You're lucky this review is a 2.
21. Februar 2026
I look forward to having AFC as my new…
I look forward to having AFC as my new home warranty company.
12. Februar 2026
Michael was very thorough and his…
Michael was very thorough and his follow up has been excellent
18. Februar 2026
RUN, not the company it claims to be
This company is not what it claims. I have tried twice to submit legitimate claims, and both were declined. I even used their technicians. One of which just stopped showing up after he tried to upsell me on the repair.
2. Januar 2026
Bewertung ohne vorherige Einladung
Have not received policy or any…
Have not received policy or any information regarding my warranty. Sent request to contact me no response. The policy will not be renewed
11. August 2025
Antwort von AFC Home Warranty
Hi there, thank you for sharing this and we are sorry for the confusion and frustration.
Your review request was triggered automatically as part of our standard onboarding process, and it looks like there was a delay in the delivery of your policy documents. That is not the experience we want for our customers, and we appreciate you bringing it to our attention.
We would like to make this right by confirming your coverage details, ensuring your paperwork is delivered, and addressing your non renewal request if that is your preference. Please reach out to us directly at info@afchomeclub.com
, and our team will be happy to help right away.
Thank you for giving us the opportunity to resolve this.
Regards,
AFC Home Warranty
Jesse was AWESOME
Jesse was AWESOME. In the Webster dictionary for Customer Service there should be a picture of her. This was a GREAT investment for my future warranty plans.
13. Februar 2026
Easy to talk to
5. Februar 2026
Worst company ever
Worst company ever, they lied, and after you bring it up, they don't hide it. They do not replace anything, and if they reimburse, you only get a portion like 20%. I made the mistake of signing with them, but it was the worst mistake. run
12. Februar 2026
Bewertung ohne vorherige Einladung
Kevin was very efficient
11. Februar 2026
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