Advance Technologies Bewertungen 

118
TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They are sending me spam and I have never dealt with them. Sending me invoices. They are crooks reading the reviews here so I will ignore this obviously,

Bewertet mit 1 von 5 Sternen

Ordered an item at the start of January, Advancetech delivered the wrong item to the wrong address so at first said they'd pick it up, then week later changed their mind and said I'd have to send it... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I bought a motherboard Asus P8Z68-V PRO Gen3 off them and they sent me the lower spec, lower priced Asus P8Z68-V PRO version. After a number of phone calls and emails being passed around to vario... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Bought a charger from these guys when it was out of stock on Amazon. Actually Advancetec were out of stock too, just their website wasn't up-to-date. When everyone got stock back in, I tho... Mehr ansehen

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1,5

Ungenügend

TrustScore 1.5 von 5

118 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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1,5

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(118)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Terrible Customer service

I ordered and received a PSU from them which was faulty. I RMAd it 1st class to them on 25/03/09 and it was 17/04/09 before the carrier received it for return. After unsatisfactory treatment and reactions to my complaints I asked for the name and address of the senior management and was told I would have to look for them at companies house. I still have not got the goods by the way the carrier is as bad as them.

24. April 2009
Bewertung ohne vorherige Einladung
Advance Technologies-Logo

Antwort von Advance Technologies

AdvanceTec Ltd. feel that this complaint is un-just, the company completed the customers RMA swiftly once it arrived and feel that complaints made regarding the carrier company should not impair a good reputation that has taken us a lot of work to build, complaints regarding other company’s should be directed at other company’s.

We have since changed our Carrier service provider so that issues such as this are a thing of the past.

Also if the customer had asked to speak to a senior manager then a senior manager would have contacted the customer, the customer in fact asked for the name and address of our MD which the sales rep would not be able to provide (a personal address would not be provided for any member of staff) and therefore suggested that the customer consult Companies House for any information they might need.

I hope that our response in this matter has cleared this issue and can only apologise to Mr Tweed on behalf of our past carrier service.

Bewertet mit 1 von 5 Sternen

Total Nightmare

Ordered PC components for £1000, 4 days later they send me an email and say that some components are not in stock and they are offering me some other (cheaper) components in exchange. Obviously I refuse and ask for refund, but they say that they can't do that as it's not company policy. Instead I had to buy something I didn't really want. After 3 more days, they finally send me an email saying that the payment has been cleared and I should receive the goods within 5 working days...

2 months later, a fan in my graphics card stops spinning, so I call them, the line is always engaged and after calling at different times of day and even different days, always the same person picks up the phone. How many staff do they have? I had to RMA my graphics card, which cost me 10 pounds when it wasn't my fault at all...

I will never buy from them again. Total waste of money, time and nerves...

23. April 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding customer support

Advancetec know how to treat their customers, i've spent hundreds of pounds there in the past and each time i left happy with my purchases, on the 1 time i had to return a product it was done fast and hassle free ...

16. April 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer service

When i rang through my order to advance tec i was greeted by a polite and knowledgeable representative. He took me through the process of ordering and as one of the components i needed was out of stock he advised me on a different product which worked equally as well. Highly rated and would advise anyone wanting to purchase pc components to give advance tec the first port of call.

14. April 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Technical Support

I purchased a computer from AdvanceTec and when i recived it it seemed to have suffered some damage (probably on it's way to me) and would not display anything on my screen, i contacted there Tech guys who said that they would run through a couple of things with me and if they didnt work that they would have the computer picked up, although i was not happy about recieveing a computer that did not work i cant fault there service, the guy i spoke to stayed on the line with me for some time walking me through things and evan called me back the next day to make sure everything was ok.

12. April 2009
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible Customer Service

Advancetec supplied me with goods that i did not order. They accepted this and said i could return for a refund. That was on 27/2/09 and so far despite many emails they have not replied or refunded my money. NOT GOOD ENOUGH.

25. März 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Very helpful, knew what they were talking about. Purchased system on Monday, high end unit, and was delivered on Wednesday.
Called back week later with software issue, and the didnt nee dto help, but they pulled out all teh stops and got it fixed.
Thank you.

9. März 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent supplier for high end Asus

I bought an Asus M4A79T-Deluxe soon after release. I had trouble finding stock but Advance Tec were able to supply me. This is not the first time I have used them and certainly will not be the last.

Recommended :P

5. März 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

I ordered a new HDD a couple of days ago it came 2 days later and worked perfectly, And because the one i wanted wasn't in stock they made it up by giving me the same HDD but with double capacity.

My laptop works perfectly now, I really recommend you buy from this shop.;
Thanks a lot for the great customer service.

2. März 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Razer Carcharias Headset

I have been waiting ages for this, waiting for the first online seller to have them available. What usually happens with onliners is they advertise and don't have stock. Presently suprised i got my stock next day. Easy to work with and definately on the ball. Highly recommend.

2. März 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Technical Support

I bought a ATI radion X2 graphics card from advance tec back in october 2008 come january the card had started to make a funny noise and over heat quite alot. I got in touch with the tech guys at advance tec who where very helpful as they gave me an RMA number to send the goods back to them, within 4 days i had received a brand new card from them. I would rate this company to any one as there customer service and technical support was very good.

28. Februar 2009
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent service

Purchased a new BFG 1792MB GTX 295 graphics card, searched high and low on the net nobody else seemed to have in stock other than Advance Tec. received the goods next day which was a surprise, excellent service will recommend to everyone

28. Februar 2009
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

They didn't seem to be bothered about selling me anything

I tried to order £400 worth of PC components from Advancetec, the first time I sent an order through the payment site declined the order and placed a £400 shadow on my debit card meaning for a week £400 was allocated to a failed purchase. I called the card payment service that Advacetec use (Protx) and they said they could only remove the shadow if Advancetec contacted them and asked them to. I called Advanctec, customer services seemed to have no real idea what I was talking about and apparently just told me what I wanted to hear as the shadow didn't clear and I had to wait a week for it to clear by itself.

After a week I then tried to reorder this time via phone as I didn’t trust the payment service they are using. Again I just got the impression the sales guy was going through the motions and when I asked for a email confirmation he told me that I’d get one 'sometime today' not really good enough.

After 3 hours and no email I went to Scan.co.uk and got the same parts for only a few pounds more, my order was processed immediately and shipped next day for less than what Advancetec charge for 2-3 days. All in all it if Advancetec want to give the impression they don't care then why should customers care to buy products from them?

26. November 2008
Bewertung ohne vorherige Einladung

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