A Coombs Pet Centre Bewertungen 

357
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I do normally not leave reviews however I am making an exception. Before I made the purchase (dog food) I had some questions. These were answered promptly and fully. I then inadvertently put the wrong... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Coombes are the most accommodating and thoughtful pet store i have ever dealt with. The service is excellent and the staff go above and beyond to be helpful. Thank you all once again for your support... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Coombs are a great friendly and efficient family run business. We order our pet food there and they always deliver quickly, usually on the same day. It really helps as bag of food is quite large.

Bewertet mit 5 von 5 Sternen

Unbelievable customer service from A.Coombs. The best value for our dog kibble I've found online, and with a subscription we don't have to think about running out of kibble. Absolutely brilliant w... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

A Coombs Pet Centre is an independent, family-run Pet Store in the heart of Brighton and Hove. Established back in 1934 and winners of Pet Retailer of the year we pride ourselves on our service and extensive product range. We use our experience and knowledge to bring our customers the very best products for their pets and we are constantly learning and researching the latest innovations so that you have access to the newest products on the market. With two stores and a website delivering nationwide via DPD, we are excited to welcome new and old customers to visit our website at www.acoombs.co.uk. If you can't see what you're looking for simply give us a call on 01273 738016 and we will try our very best to source the items for you.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

357 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 69 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,5

Alle Bewertungen

(357)

111 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Stick to the shop, online experience isn’t great

The pictures on Google show packets of 3 to lead you to their website. My fault for not reading the small print. Over charge and make a profit on the delivery of goods and don’t compensate for the misleading picture of products. Very disappointed, D1ck Turpin would have been proud.

22. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered cat food on 30 April

Ordered cat food on 30 April. Two weeks later it still hadn't been dispatched, so I chased for an update. No response. I followed up again the next day asking for a reply that day. Still nothing. Over £50 order, no communication, no dispatch. Very disappointing experience.

16. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service! 5 star +++
Helpful and friendly staff, quick personal delivery, great service and communication. I cannot fault A Coombs at all. So glad we have such a fantastic local, independent store - keep shopping to keep these local stores open! Thank you so much for consistently easy ordering!

14. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great firm to deal with

Great firm to deal with, had already encountered 3 scam sites for Sureflap cat flap, rang manager and he assured me they were genuine and he sent out cat flap next day. First class customer service, would not hesitate to use again

6. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

#1 Brighton/Hove pet shop

Coombs is always providing great pricing and brilliant fast delivery- often same day or next day.
They stock good quality items that are hard to find elsewhere.
There communication is also top tier and they are quick to help with any questions or issues.
I would highly recommend them.

12. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Coombes offer a great service but poor delivery service …

Coombes offer a great service and products at reasonable prices. I would have rated higher however, having ordered twice - once with next day delivery and once with standard delivery, both couriers have been dreadful. In fact Royal Mail still haven’t managed to deliver my second order and it is proving very difficult to even try to speak to someone to find out what is going on.
Please, for the sake of your business, find better shipping options as your current ones may loose you customers

10. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service - I placed an order online in the morning and it was delivered in the afternoon.... very impressed and will definitely continue to buy my cat food/products from them.

6. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful service

Have been using A Coombs Pet Centre for quite a while from instore and deliveries. Never had an issue, always great service, only once has something from my order been out of stock and they called me to see what I wanted to do. Always polite, when we are not in the lovely delivery guy knows where to leave the order. Competitively priced too

5. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant local business

Super efficient delivery. Always a smile and very pleasant staff. Nothing is too much trouble. They are so passionate about what they do and very knowledgeable. Always a pleasure to support a local business working hard for its community! Great shop! Thanks

2. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5-star service

Fantastic service - easy to use website, quick delivery and clear communication. Really appreciated being able to buy smaller sizes of a product to test with my pet, would definitely recommend and use again.

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing Customer Service

I placed my first order at the start of the year and accidentally received the wrong dog food - but honestly, these things happen! What really matters is how a company fixes it, and WOW did they deliver!

Huge shoutout to Natasha, who sorted everything out super quickly, was really friendly and made the whole thing completely stress-free ❤️ My more recent order arrived perfectly, with exceptional customer service throughout.

It's not often you come across customer service this good, and it really shows how much they truly care about their customers. I'll definitely be sticking with them and would 100% recommend!

"Little" Bear gives his full approval too - and he definitely appreciates Natasha! 🐾❤️

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A Coombs - their customer service is second to none

I chose A Coombs because their subscription option was actually cheaper than going directly to the manufacturer, and the option of a subscription means I don't have to think about re-ordering, it just happens automatically.

Delivery is really swift, and I've always had professional customer service. For example today I realised we needed food slightly sooner than our subscription, and due to my error, I couldn't amend my subscription (always check you have money in the bank to pay first!!)

I contacted A Coombs via WhatsApp (super convenient) and straight away had a really helpful response, and they expedited my order to make sure my dog could get his favourite kibble.

Really amazing, warm and friendly service, I can't fault them.

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trusted and reliable- a great company

I have been buying specialist food for small dogs from this company regularly for a few months now. Delivery is always prompt and reliable. Customer service always excellent, friendly and consistent. There’s a great choice of products. Highly recommended

18. April 2026
Bewertung ohne vorherige Einladung
A Coombs Pet Centre-Logo

Antwort von A Coombs Pet Centre

Hi Helen,

Thank you so much for your kind words, it really does mean a lot to us.

I’m so pleased to hear everything has been arriving promptly and that you’ve found the service friendly and consistent. That’s exactly what we aim for every time.

I noticed you recently ordered a new food as well (Symply little trays) – I really hope your doggy is enjoying it and it’s a hit! We know how important it is finding something they truly love.

Thank you again for your continued support, Helen, we truly appreciate it.

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