What can I say, access storage have been great when we were in a predicament with our elderly mothers house move, very kind knowledgeable staff and I’d particularly like to give a shout out to Karen w... Mehr ansehen
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Standort
Standort wechselnHarborne Lane, The Old Bus Garage, B29 6SN Birmingham, England, GB
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Das sagen Bewerter
The staff are all very helpful and friendly and took extra care to make sure I understood the various procedures via the Company's App, which for a non-techy person was very much appreciated! The s... Mehr ansehen
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From the moment i stepped into the reception the staff were friendly and very helpful talking me thru what happens and how it all works.... I got all paperwork sorted in no time Then when I made... Mehr ansehen
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First Class Service. From calling early in the morning with an urgent requirement, right through to closing the lock up at the end of the day, the whole process went very smooth. Karen made, what wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Kontaktinformationen
Harborne Lane, The Old Bus Garage, B29 6SN, Birmingham, England, Vereinigtes Königreich
4,8
Hervorragend
47 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Great Storage Facility
The staff are all very helpful and friendly and took extra care to make sure I understood the various procedures via the Company's App, which for a non-techy person was very much appreciated!
The storage facility is very clean and tidy and easy to access.
1. Juli 2026
Antwort von Access Self Storage - Selly Oak
Hi Glenn,
Thank you for your wonderful review. We’re delighted to hear the team took the time to help you with the app and explain everything clearly.
It’s great to know you found the facility clean, tidy, and easy to access. We truly appreciate your feedback!
Excellent Service
What can I say, access storage have been great when we were in a predicament with our elderly mothers house move, very kind knowledgeable staff and I’d particularly like to give a shout out to Karen who has been amazing, supportive and so kind and helpful. A big thank you Karen 🌟
29. Juni 2026
Antwort von Access Self Storage - Selly Oak
Hi Michelle,
Thank you for your lovely review. We’re so pleased we could help during what sounds like a challenging time for your family.
Karen will be delighted to hear your kind words. Thank you for taking the time to recognise her support and care.
We truly appreciate your feedback!
Istanbul time user
From the moment i stepped into the reception the staff were friendly and very helpful talking me thru what happens and how it all works....
I got all paperwork sorted in no time
Then when I made my first trip with alot of my stuff there they were on hand to help me through it all as im not very good with technology
I found the experience stress free
3. Juli 2026
Antwort von Access Self Storage - Selly Oak
Hi Denise,
Thank you for your lovely feedback. We’re delighted to hear that, as a first-time storage user, you found the process straightforward and stress-free.
It’s great to know the team took the time to explain everything clearly, helped you get set up quickly, and were on hand to support you during move-in. We understand that technology isn’t everyone’s favourite thing, so we’re especially pleased we could make things easy for you.
Thank you again for your kind words and support!
Nice clean place with pleasant staff
Nice clean place with pleasant staff
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Access Self Storage - Selly Oak
Thank you for your kind feedback! 😊
We’re so pleased to hear that you found the facility clean and our team pleasant. We really appreciate your support and hope to see you again soon!
Antwort von Access Self Storage - Selly Oak
Thank you for your kind review! ⭐
We're delighted to hear that everything met your expectations and that you're very pleased with your experience. Delivering a smooth and reliable service is what we aim for, so your feedback is greatly appreciated.
If we can assist you again in the future, we’d be more than happy to help!
Great staff all very helpful and polite
20. Mai 2026
Antwort von Access Self Storage - Selly Oak
Hi Samantha,
Thank you for your kind feedback. We’re really pleased to hear you found our team helpful and polite, we truly appreciate your support!
First used 2010...
First used 2010, last used 2013; bought packaging over the years. Staff are a unit, atmosphere is friendly and helpful.
25. April 2026
Antwort von Access Self Storage - Selly Oak
Hi Mrs Joseph,
Thank you for your lovely feedback and for your continued support over the years. It’s great to hear that you’ve found the team friendly and helpful, and that the atmosphere has made a positive impression.
We really appreciate you taking the time to share your experience.
Access Self Storage
Excellent service and professionalism…
Excellent service and professionalism from staff
17. April 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your kind feedback, John
We are delighted to hear that you experienced excellent service and professionalism from our team. Delivering a high standard of customer care is something we take great pride in.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
I have a great experience and the staff…
I have a great experience and the staff are very helpful and welcoming
5. April 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your kind feedback.
We are delighted to hear that you had a great experience and found our staff helpful and welcoming. Creating a friendly and supportive environment for our customers is something we take great pride in.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Antwort von Access Self Storage - Selly Oak
Thank you for your feedback, Paul.
We are pleased to hear that you received good service and that the team demonstrated strong knowledge and professionalism. Your kind words are greatly appreciated.
We look forward to assisting you again in the future.
I was so impressed how easy it was to…
I was so impressed how easy it was to get a unit and saff was helpful to me and my move went well and comfortable and prices are reasonable
4. April 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your wonderful feedback, Ingrid.
We are delighted to hear that you were impressed with how easy it was to arrange your storage unit and that the team were helpful throughout your move. It is great to know everything went smoothly and comfortably, and that you found our prices reasonable.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
First Class Service
First Class Service. From calling early in the morning with an urgent requirement, right through to closing the lock up at the end of the day, the whole process went very smooth. Karen made, what was otherwise a very a stressful situation, very calm. Helpful, polite, reassuring - what more would you want. Thank you.
31. März 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your wonderful feedback, Joanne
We are delighted to hear that you received first class service from start to finish, especially during an urgent and stressful situation. It is fantastic to know that Karen was able to make the process smooth and calm with her helpful, polite, and reassuring approach.
Your kind words will mean a great deal to her and the team. Thank you again for taking the time to share your experience.
New Customer of Access Self Storage
I am a new customer for Access Self Storage. Great experience on Selly Oak branch in which provided detailed explanation and customer service. Thank you!
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Access Self Storage - Selly Oak
Thank you for your kind feedback, Oliver.
We are delighted to hear that your experience as a new customer at our Selly Oak branch has been a great one. Providing clear explanations and excellent customer service is exactly what we strive for, so it is wonderful to know the team delivered this for you.
We truly appreciate you taking the time to share your experience and look forward to supporting you throughout your storage journey.
Karen was marvelous
Karen was marvelous.
She explained the process clearly and helped us through the process.
The reason that I chose your firm was because of Karen's great ability to ease me through the process.
Julian was also really helpful after we set up on the days that Karen was not there.
21. März 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your wonderful feedback, Katherine.
We are delighted to hear that Karen made such a positive impression and guided you through the process with clarity and care. It is fantastic to know that her support played a key role in your decision to choose us.
We are also pleased to hear that Julian was helpful in her absence, ensuring you continued to receive excellent service.
Your kind words will be shared with both Karen and Julian. We truly appreciate you taking the time to share your experience.
Lovely staff
James was lovely he helped make an already stressful situation into a pleasant one. I would and have already recommended Access Self Storage to my friends and family. Only downside is that you are not able to access your storage outside of office hours which can be awkward for those who want to move stuff in after work and not be restricted.Would recommend Access self storage considering extending access hours till about 8pm.
15. März 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your thoughtful feedback, Jasett.
We are so pleased to hear that James was able to turn a stressful situation into a more pleasant one for you. That kind of support is exactly what we aim to provide, and your recommendation to friends and family means a great deal.
We also appreciate your comments regarding access hours. Our current hours are in place to balance accessibility with security and site management, but we understand that later access can be helpful, especially for those moving after work. Your suggestion has been noted and is valued.
Thank you again for taking the time to share your experience.
Antwort von Access Self Storage - Selly Oak
Thank you for your feedback.
We are pleased to hear that everything was simple to set up and that you received a good introduction. Making the process clear and straightforward is exactly what we aim for.
We appreciate you taking the time to leave a review.
very friendly and helpful staff
very friendly and helpful staff, answered all our questions knowledgeably and put oour minds at rest about various queries. They also recommended some removal companies.
8. März 2026
Antwort von Access Self Storage - Selly Oak
Thank you for your lovely review, Michele. We are so pleased the team were friendly, knowledgeable, and able to put your mind at rest. We are glad the removal company recommendations were helpful too.
No doubt best service you could ask for
I have used the company before, it is so hassle free, they ask you to bring certain proof of ID,and it's all sorted within 30 mins, and you can start moving in so to speak, the team at Selly Oak are amazing, super friendly and the manager is funny ha ha funny, made a tough day lighthearted, he is so good and if you have any doubts, don't they are absolutely amazing and will help you with everything that you need to do and show you the spaces available, so you get to see what your rental area looks like, which is great because then you can visualise where everything will fit 10/10 most definitely
26. Januar 2026
Antwort von Access Self Storage - Selly Oak
Hi Teresa,
Thank you so much for taking the time to leave such a detailed review, it really means a lot to us.
We’re so glad you found the process hassle-free and quick. Making sure everything is sorted within 30 minutes and only asking for essential ID is exactly what we aim for, especially on what can be a stressful moving day. It’s great to hear that being able to view the space in advance helped you visualise how everything would fit - we know how important that is when choosing the right rental.
We’ll be sure to pass on your kind words to the Selly Oak team. They’ll be delighted to hear that their friendly approach (and the manager’s humour, Anil's awesome) helped make a tough day feel lighter. Helping customers feel confident, supported, and clear on their options is what we pride ourselves on.
Thank you again for trusting us and for the 10/10 recommendation, we’re always here if you need us in the future. 😊
Kind Regards,
Access Self Storage
Antwort von Access Self Storage - Selly Oak
Hi Suzanne,
Thank you for your feedback.
We are glad to hear that everything was simple and well explained. Providing clear and straightforward service is what we're known for!
Access Self Storage
Was a very good experience with a great…
Was a very good experience with a great price. All staff were very helpful and welcoming
20. Oktober 2025
Antwort von Access Self Storage - Selly Oak
Hi Michelle,
Thanks so much for your lovely feedback! We’re really glad you had a great experience and found the team welcoming and helpful, that’s exactly what we love to hear!
Access Self Storage
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