Armed Forces Mutual Bewertungen 

Easy to purchase and well explained options.

Amy Marotta has done a super job supporting us. We're working an insurance policy problem with another insurance company. Even though the policy is not one of AAFMAA's, Amy is leading the charge to help us understand this ancient policy (currently in the AAFMAA vaults) so we can make an informed decision. Now that's service!!

Megan Perry was an EXCELLENT customer service rep. FIRST let me say it was a pleasure to just have someone answer the phone that I didn't have to squinch to understand their dialect. Nothing against other ethnicities (folk are blessed to be employed...I get it, but sometimes it's a real struggle to understand) I could "see" her smile through the phone. I so enjoyed our conversation and her complete help and guidance in assisting me on understanding the process of withdrawing a loan off my whole life policy. She was honest in saying she didn't have the expertise on a question I asked her but once she completed her side of the coin, she would transfer me to the correct department. She stayed with me while I was on hold, (quote a few minutes), later coming back in saying it was just too long a wait, and she would send that department an email to reach out to me. Now that is what I am talking about in wonderful CS. She rocked!

Megan Penry helped me fix some issues with my FIR salary history. This should be a simple task; however, there was a technology glitch that wouldn't let Megan's changes stick. She worked with here tech support team, kept me in the loop, and got everything done correctly. Great customer service

Applying for life insurance was easy and painless. My policy issued quickly. I would recommend AAFMAA to any veteran.

Not fraudulent is the best I can say. It’s a legit company and I have a good price. Easy and quick.

Megan Penry helped me fix some issues with my FIR salary history. This should be a simple task; however, there was a technology glitch that wouldn't let Megan's changes stick. She worked with here tech support team, kept me in the loop, and got everything done correctly. Great customer service

Excellent service. Pleasant and efficient.

It was easy to apply for the wealth builder policy. The company made it easy without having to have a medical exam done and I like how the policy is structure. Doesn’t take long for the process. Thank You AAFMAA TEAM!

I was having problems processing a life insurance application and and got a personal call from the both CEO and CFO to ensure I was satidified

Megan Penry
Sr. Member Benefits Coordinator.
You were absolutely fantastic in answering all my questions regarding my fathers death. You were so helpful and courteous. I really appreciate your assistance and willingness to help me.
Thank you! Fantastic service!

The software they use made it quick and easy to add documents. They took a lot of stress away by making it easy to add and sign documents. Highly recommend Brian (Richard). Very communicative and always quick to answer questions and get any due outs completed. Awesome!

Paula did great in setting up everything I needed.

Paula was very profressional and patient with me. She is very knowledgeable and she showed concern. She went above and beyond to make sure I UNDERSTOOD EVERYTHING. Thank you AAFMAA!!!!

Amy Marotto provided me with a prompt and complete response to all my questions. Further, she furnished me with all the documents that I needed. Thank you very much for the highly professional assistance!

AAFMAA has been a trusted company over the decades for me and my family! They always come through with flying colors and the experience today with Megan Penry is no exception. Timely, on target and well appreciated..........HOOAH!

Absolutely horrible service, my husband recently passed and I have sent in information. I have not received a status or a phone call and it’s been almost 2 months since he has passed. They received the certificate but I still see they are charging my husbands account for monthly payments. Wouldn’t recommend.

I sent an email saying I needed my documents in the digital vault update/removed and in less than two hours the action was completed. Once again great customer service!

Just wanted to recognize the superb service and assistance provided by your VA Claims advisor, Veronika Petrova. She has been so helpful to me as I attempt to run the gauntlet of VA hurdles and hoops. In every instance Veronika went the extra mile to explain the process, finish the paperwork, and complete the follow-up actions. It is no surprise that I see previous accolades for Veronica on these pages. She is a wonderful ambassador for AAFMAA.

How well the gentleman explained everything about the company.