I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... Mehr ansehen
Unternehmen hat geantwortet
Service process is unique with arranging great products in good conditions. It makes it great among other competitors upon wide range of products to be able to deliver overseas.
Unternehmen hat geantwortet
This is the 2nd time I ordered in UBUY, I just want to tell you guys that I am satisfied with the quick delivery even its Friday they delivered my Graviola Capsule. This product strengthens my Immune... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Kontaktinformationen
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Kuwait
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4,5
Hervorragend
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
No refund for delayed delivery, I paid for express delivery!
Note: I paid extra for express delivery.
I ordered an item along with other items totaling around 775$ on 5th August 2022, I contacted customer service on 17th August to know when will I get the item, they said it is going to take an additional week to arrive to their warehouse then an additional 3~4 days to delivered to me (if custom goes smoothly and it's not a weekend), in total, it will take a month for it to be delivered! Not to mentioned the expensive custom and delivery charges!
When I asked for cancelation for the item, they basically said that I will lose 7$ if I cancel. Why should I pay for the vendor/platform delay?
What a waste of money and time.
17. August 2022
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello,
We are sorry for the inconvenience and do understand the concern, however, the pending item from the order falls in the category of not fulfilled by Ubuy, these products have to be arranged from a third-party seller, hence the delivery of the same takes longer. Also as the product is already in transit from the seller, hence in case of cancellation there will be a partial deduction, however, our team has been informed to expedite the further procedure.
Our team is continuously monitoring the shipment, we would really appreciate your time and patience on the same. We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Antwort von Ubuy Kuwait
Hi,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Team Ubuy
Antwort von Ubuy Kuwait
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
It’s better to send this survey after…
It’s better to send this survey after the items delivery for best customer response.
9. August 2022
Antwort von Ubuy Kuwait
Hello,
Thank you for taking the time to share your feedback The survey was sent to you depending on your past orders with us. Your feedback is very important for us to improve our services.
Once again, thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Antwort von Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
My experience is bad because of the…
My experience is bad because of the first order so far I have not received any of the shipments I ordered and every time two months ago I have a problem with the shipment and I do not know why and for a price in the food once it opens in force for a commodity as the price of the product increases. Is there a problem in the application or website I do not know Fargo how
And thank you
7. August 2022
Antwort von Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. This is to inform you that your order placed on July 14th has reached our warehouse facility. We are checking with the warehouse team about the current status of the order.
Thank you for informing us about the price issue. We have forwarded this concern to the Technical team and they will resolve it as soon as possible. Thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Refunded my order
4. August 2022
Antwort von Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. We have processed the refund for your canceled order. The amount will reflect in your account within the next 7 to 10 business days. Thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Good purchasing experience
Good purchasing experience, easy search and selection of items
3. August 2022
Antwort von Ubuy Kuwait
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Looks good but still delivery terms…
Looks good but still delivery terms require to expedite.
29. Juli 2022
Antwort von Ubuy Kuwait
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
Best Regards,
Team Ubuy
Shipping and handling with clearance is…
Shipping and handling with clearance is to expansive more than 60$ !!
28. Juli 2022
Antwort von Ubuy Kuwait
Hello
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regrads,
Team Ubuy
Antwort von Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Hi happy so far with your services
Hi happy so far with your services. You have a good website and inform customer directly when items are out of stock . You also have a good tracking system . And to get items to Kuwait is quite quick so thank you ubuy
18. Juli 2022
Antwort von Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave an excellent rating.
Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Very good to work with ubuy...
17. Juli 2022
Antwort von Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Toke too late and shipping fees is high
17. Juli 2022
Antwort von Ubuy Kuwait
Hello,
We sincerely regret the way you felt. We have forwarded your review to the concerned team. They will contact you shortly.
We are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Very good best delivery shipment ever…
Very good best delivery shipment ever thanks a lot
16. Juli 2022
Antwort von Ubuy Kuwait
Dear,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Antwort von Ubuy Kuwait
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards,
Team Ubuy
I'm old customer and I noticed a speed…
I'm old customer and I noticed a speed Response and continuous development, and most importantly, everything I need is there
14. Juli 2022
Antwort von Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwort von Ubuy Kuwait
مرحبًا،
شكرًا جزيلاً على الوقت الذي قضيته في مشاركة تعليقاتك وتقييمك. رأيك مهم جدا بالنسبة لنا. تسوق سعيد!
تحياتي الحارة،
فريق يوباي
I am unfortunately very disappointed…
I am unfortunately very disappointed and dissatisfied with your service. Through human error my husband selected US7 instead of UK7 (an easy error to make) for a pair of running shoes. I am now told nothing can be done. This is not the way to treat customers!!
7. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello,
Thank you so much for your feedback. We have forwarded your issue to the concerned team. They will contact you shortly.
We are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Since I had never used Ubuy before
Since I had never used Ubuy before, I was unsure about the quality, but I did some research on the internet, so I felt okay about going ahead. I got a very good deal on a laptop. I ordered a gaming laptop. I recevied my product excellent quality. Their customer Service was very well handled.
6. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hi,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Team Ubuy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.