I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... Mehr ansehen
Unternehmen hat geantwortet
Service process is unique with arranging great products in good conditions. It makes it great among other competitors upon wide range of products to be able to deliver overseas.
Unternehmen hat geantwortet
This is the 2nd time I ordered in UBUY, I just want to tell you guys that I am satisfied with the quick delivery even its Friday they delivered my Graviola Capsule. This product strengthens my Immune... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Kontaktinformationen
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Kuwait
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4,5
Hervorragend
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Badly stored items.
I bought two guitar hero guitars. The quality of the items were horrible. It was definitely not new. I got a used guitar in place of a brand new one. It is so badly damaged that the rubber coating on the buttons are all sticky.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Dear OMAR ALREFAEI
Thank you for taking the time to leave this feedback, and we sincerely apologise for the frustration caused by the poor product quality of the Guitar Hero guitars you received. This is completely unacceptable and falls far short of the new, high-quality product you should have received.
At Ubuy, we strive to ensure every order meets your expectations, and we regret that this was not the case. Your feedback on the Trustpilot platform is very important to us, and we are fully committed to resolving this matter for you.
To help us investigate this thoroughly and take the appropriate corrective action, we have sent you a separate email requesting a few images or a short video of the damage you described. This visual evidence is crucial for us to identify what went wrong and to ensure it is not repeated.
Kindly check your email inbox (and your spam/junk folder, just in case) and provide us with the requested information. Once we receive it, we will proceed immediately with finding a swift and satisfactory resolution for you.
Thank you for your patience and cooperation.
Warm regards,
Team Ubuy!
Delivery fee is reasonable
Delivery fee is reasonable
I dislike the website, the app is much better as it shows only unrestricted products
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello Reda
Thank you for your valuable feedback and the 4-star rating.
We are pleased to know you find our delivery fees reasonable. Regarding your point about the website, we sincerely appreciate you bringing this to our attention. We are constantly working on improvements, and your insight about the unrestricted product filter is very helpful. We will certainly share this with our development team to enhance the browsing experience for all our customers.
In the meantime, we are glad the app provides a smoother experience for you.
We hope to serve you again soon.
Best regards,
Team Ubuy
Delivered as promised
Delivered as promised, the price is higher, but the service is better! After reading this many negative reviews, I was worried, but they are the genuine seller.
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Dear Valued Customer,
Thank you for taking the time to share your positive experience with us. We truly appreciate your trust in choosing Ubuy despite initial concerns, and we’re glad to hear that our service met your expectations—delivering as promised with genuine products.
While our pricing reflects the quality and reliability we strive for, your acknowledgment of our service standards means a lot to our team. We’re committed to maintaining this trust and ensuring every customer receives the same honest and efficient experience you did.
Should you need anything in the future, we’re always here to assist.
Best regards,
Team Ubuy
I accidently ordered a shoe in a US…
I accidently ordered a shoe in a US size instead of UK size and despite the fact I was happy to pay to return the shoe for a replacement correct size - shoe never worn a I cant get it on my foot the customer service department was not helpful at all and basically said no replacement your fault! Unbelievable - never had this experience before - do not use this company - dreadful!
12. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Dear Paula D'Souza
Thank you for sharing your feedback, and we sincerely apologize for any frustration caused by your experience. Upon investigation, we found that the exact shoe, "Brooks Unisex Stroke Running Shoe", in size 5 (US) and color Black Diva Pink White, as advertised on our website/app, was delivered to your address.
As per our return policy, we accept returns for items that are wrong, damaged, defective, or missing parts/incomplete upon delivery. Since the size ordered matches the details selected during the purchase, a replacement or exchange cannot be processed.
As our items are shipped from overseas sellers, return shipping costs are high. Regrettably, we do not currently offer free returns or exchanges. To avoid such issues in the future, we kindly recommend reviewing the size chart provided on the product detail page before placing an order.
We truly value your feedback and will consider it as we work to improve our processes and policies. Should you have any additional questions or concerns, please feel free to contact us at info@ubuy.com.
Best regards,
Customer Experience Team Ubuy
Delightful delivery with no problems.
I thought this delivery experience would take long, or I should say that you made me think so... but it was a very short wait and the messages kept me informed. The item arrived in a satisfactory and reasonable time. Totally pleased, thanks!
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello Tim
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Prompt delivery and friendly
20. März 2024
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello Subramaniam,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
Ubuy are great
The team at Ubuy were very helpful and understanding to my situation and extremely helpful to get it fixed
18. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello LeonardAngela,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
Good and fast
14. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Hello Kengin,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
Always quick to respond
Always quick to respond
Haven’t received the package yet but God willing soon
3. Februar 2024
Antwort von Ubuy Kuwait
Hello Katarina,
Thank you for your review and for taking the time to share your experience. We're thrilled to hear that we have just sent you an email with the latest tracking information. Please check it out and let us know if you have any questions.
We value your business and are committed to your satisfaction.
Antwort von Ubuy Kuwait
Hello Andrew,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
Fiz um teste e gostei!
Conheci recentemente este site e resolvi comprar algo para testar. Gostei muito pois além de ser confiável, o envio e a entrega foram muito rápidos!
18. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Ubuy Kuwait
Olá Ayrton,
Estamos absolutamente entusiasmados em receber sua avaliação de 5 estrelas! Ficamos felizes em saber que você teve uma experiência tão positiva. Obrigado por nos escolher e por reservar um tempo para deixar uma avaliação tão fantástica. Esperamos atendê-lo ainda melhor no futuro.
Feliz compras!
Atenciosamente,
Equipe Ubuy
Very good work
6. Januar 2024
Antwort von Ubuy Kuwait
Hello Bader,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
amazing experience
11. Januar 2024
Antwort von Ubuy Kuwait
Hello Ghallab,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
Antwort von Ubuy Kuwait
Hello Hussein,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
Not recommended
Not recommended.
First: I ordered and payed for a 1.5 pounds curing salt and I received the one pound package.
Second : in the receipt the price and shipping was written around 24 US dollars, but what I actually paid was around 70 USD.
7. Januar 2024
EVERYTHING 😍!!!
5. Januar 2024
Antwort von Ubuy Kuwait
Hello Brendalynn,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
Easy to search easy to buy and pay.
11. Dezember 2023
Antwort von Ubuy Kuwait
Hello Hanaa,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
It said the order would be delivered in…
It said the order would be delivered in 48hrs, then a whole week went by and nothing, I had to call to ask what happened and they told me the item was out of stock. I would appreciate next time they let me know right away instead of keeping me waiting.
2. Dezember 2023
Antwort von Ubuy Kuwait
Hello Viridiana,
please accept our sincere apologies for the inconvenience caused. We do not stock any product. The stock availability of the product depends solely on the seller. At times, you may find that the product is in stock on our website/app, but by the time we process the order, the seller may not have the product you ordered.
The feedback has been shared with our quality team. Once again, we sincerely apologize for the inconvenience caused to you. We value our customers and their satisfaction is our top priority.
Amazing customer service!!!
8. Dezember 2023
Antwort von Ubuy Kuwait
Hello ALI ABBAS,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
The Shipping is accurate and reliable
The Shipping is accurate and reliable, despite it's expensive
8. Dezember 2023
Antwort von Ubuy Kuwait
Hello Victor,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.