To Anja [4LIVING.EU] I've checked your new DPD Tracking reference, and it says "Non Conveyable (large)"... It means that the product can not be transported because it's too large. So, there must be a... Mehr ansehen
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Das sagen Bewerter
Order for an oak table was placed on 10 February. The items are made to order so a few weeks is normal for delivery. Was unable to accept the first delivery date, it was simple to reject it and anothe... Mehr ansehen
I have been waiting on my order for 3 months. I ordered a garden table, bench and 4 chairs. They delivered the table and bench after 6 weeks, but still have not delivered the chairs! I have rang the... Mehr ansehen
The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.
4 Living Furniture Details
Vom Unternehmen geschrieben
- Free Returns Service
- 4 Living provides a Free Returns Service on all orders in case you change your mind. Call us within 7 days of delivery and we'll come and collect and give you a full refund.
Not Satisfied?
Receive Luxurious Organic Bedlinen!
At 4 Living you will find we always do our utmost to give you a pleasant & care free shopping experience. If there is any issue with your order that we haven't resolved to your satisaction let us know and we'll give you a free organic cotton duvet cover and two pillow covers! Call us on 0800 75 65 199.
Kontaktinformationen
1A Isetta Square, 35 New England Sreet, BN14GQ, Brighton, Vereinigtes Königreich
- +44 (0)1273 257085
- hello@4living.co.uk
- www.4living.co.uk
Beautiful Furniture & Lighting
3,2
Akzeptabel
610 Bewertungen
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fabulous and beautifully craft bar…
Fabulous and beautifully craft bar stools made in Serbia - very pleased with the quality and aesthetics! Chairs were delivered as per shared schedule and 4 Living communicated clearly about the delivery
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Thanks for sharing your feedback and that you are enjoying your bar stools. Best regards Alex
Lovely side table received on time
Great service from Anja!
Beautiful item received in stated time.
Would buy from here again in the future
1. Dezember 2025
Antwort von 4 Living
Hi Carla,
Thank you for your feedback, and we're sorry to hear you’re disappointed.
We hope you saw that the delivery timeframe for this item is 15–20 working days, and your order is still well within that forecast. We also note on our website that deliveries to Northern Ireland can take a little longer than the standard prediction.
We'll update you again closer to the delivery prediction.
Best wishes,
Anja and the 4 Living team
Update: Hi Carla, I'm glad your order was delivered now, faster than the delivery prediction on our website. We are happy to assist with anything else.
Very nice clock.
Very nice clock.. having the “cuckoo “ just missing the hour strike. Took batteries out to reset but still just missing the hour strike.
Update … 4living has contacted me and I now have problem solved … thank you!!
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Let me ask the manufacturer for you and let you know via email. best wishes, Alex
A great customer service team
A great customer service team, responsive, knowledgable and price matched my product.
18. November 2025
Antwort von 4 Living
Hi Esther, thank you for your feedback. Best wishes Alex
Extremely helpful customer care staff…
Extremely helpful customer care staff with plenty of patience for my indecision! End result: very satisfied customer with perfect new duvet. Highly recommended
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Thank you Rosemary. Enjoy your Hemp duvet! Alex
Great company Great communication
I would definitely order from this company again ! Great communication.
I ordered a beautiful coffee table I enquired if it could possibly come earlier than when it was due because I was going on holiday and it came on Wednesday a week earlier.
The coffee table is fantastic quality and looks so much nicer than on line.
Highly recommend 10/10
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Thanks for your feedback. Best wishes, Lucy
Having waited a year for my order to be…
Having waited a year for my order to be in stock again I am now quite delighted with my purchase. Thank you
12. September 2025
Antwort von 4 Living
Thank you Mrs Thorne, Great to hear. Best regards, Alex
Delivered with care but there was a…
Delivered with care but there was a distinct lack of communication with 4 living who did not appear to be aware that it had been delivered
1. August 2025
Antwort von 4 Living
Dear Customer,
thank you for your feedback. We’re glad to hear your order was delivered with care, though we’re very sorry for the lack of communication. We are always aiming to improve our communication.
Best wishes,
Anja and the 4 Living team.
Great company
Great company, they kept me informed as to when my furniture would be delivered
arrived really well packed and the delivery men positioned it where I wanted.
5. Juni 2025
Antwort von 4 Living
Dear Rachel,
Thank you so much for your kind words. We’re delighted to hear you were kept well informed and that your furniture arrived safely and was placed just where you wanted it.
Best wishes,
Anja and the 4 Living team
The response from your staff both in…
The response from your staff both in the UK and Europe was excellent. Very quick and efficient responses from your chat portal.
28. April 2025
Antwort von 4 Living
Dear Tim,
Thank you for your wonderful feedback. We’re so pleased to hear that both our UK and EU teams were able to respond quickly and efficiently to your queries.
Best wishes,
Anja and the 4 Living team
The Ethnicraft coffee table
The Ethnicraft coffee table is exceptional. I am very pleased with the purchase and 4 Living were so helpful in managing the delivery.
29. April 2025
Antwort von 4 Living
Thank you so much for your kind words. We're delighted to hear you're enjoying your Ethnicraft coffee table and that our team could assist with a smooth delivery. We really appreciate your support.
Best wishes,
Anja and the 4 Living team
Ethnicraft Oak Bok Bench
Ethnicraft Oak Bok Bench
I ordered another bench instead of ordering 4 chairs. I was so happy with the existing long bench ad the large tables, I wanted ti have clear lines. Lucy was instrumental in helping me make that decision.
Overall great product, design and quality but above all great customer service for the most important furniture. To buy this without seeing the table and bench was a huge risk.
I have purchased for my new barn in Norfolk. Really happy
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Thank you so much for your thoughtful review. We're delighted to hear how pleased you are with the bench and table, and that Lucy could support you in making the right choice for your space. We understand how big a decision it is to buy such key pieces without seeing them in person, so it means a lot to know you’re happy with the outcome. Wishing you all the best in your beautiful new barn in Norfolk!
Best wishes,
Anja and the 4 Living team
Antwort von 4 Living
Thank you for your great feedback! We're so pleased to hear you found our service reliable and professional. We appreciate you taking the time to leave a review for us.
Best wishes,
Anja and the 4 Living team.
Garden Table, Chairs and SOfa
Great products, excellent service and fantastuc delivery team.
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Thank you so much for your kind words! We're delighted you loved the products and had such a great experience with our service and delivery team.
Best wishes,
Anja and the 4 Living team
Order took almost 2 months
28. März 2025
Antwort von 4 Living
Thank you for your feedback, and we're really sorry your order took so long to arrive. I did have a look at your order and the tray was unfortunately delayed with the producer. We did send an email to keep you informed, but we completely understand how frustrating the wait must have been.
Best wishes,
Anja and the 4 Living team
Great product. Delivery delayed.
I love the product and it’s amazing quality. The delivery was delayed significantly and the communication was poor.
Improve the communication and don’t make promises that are not achievable as the furniture is superb and you will give a better customer service.
27. März 2025
Antwort von 4 Living
Thank you for your honest feedback. We're so pleased to hear you love the product and its quality. We're sorry about the delivery delays and lack of clear communication, that's not the experience we aim to provide. Your comments are really helpful, and we’re working to improve in those areas so our service matches the standard of our furniture.
Best wishes,
Anja and the 4 Living team
Antwort von 4 Living
Thank you! We're glad to hear the delivery met your expectations. Appreciate you taking the time to review us.
Best wishes, Anja and the 4 Living Team
Very efficient
Very efficient , customer service called me with all the details. All perfect thank you.
10. März 2025
Antwort von 4 Living
Thank you for your kind review! We're glad you had a great experience. 😊
Best wishes,
Anja and the 4 Living team
Arrived on time
Arrived on time, however missing the hardware. Anja sorted this out very quickly and missing parts arrived within days.
24. Februar 2025
Antwort von 4 Living
Thank you for your kind review, Kristine. We're sorry about the missing hardware but glad to hear we were able to resolve it quickly for you. It doesn't happen often, luckily. Enjoy your purchase!
Best wishes, Lucy and the 4 Living team
Item not received and no communication
Order No.14248
Ordered a coffee table at the start of December with estimated delivery of 3 weeks.
I understood that I was cutting it fine for Xmas so wasn’t surprised at it not being delivered by then. However the complete lack of communication telling me this, failure to get back to me (each time I have had to prompt them more than once for some kind of update) had me worried that we were getting into soap opera territory.
And so it proved. I was told that they we would get back to me at the start of January. They didn’t. I ended up having to phone them and was told they still didn’t know.
The following week I got an email saying to expect a delivery date within the next ten days.
Twenty days on and still nothing. Phoned on Thursday 23rd of January and was told they would get back to me. They didn’t. Phoned Wednesday 29th January and was told I would be emailed the next day. Guess what ? They didn’t
So almost two months on from ordering it, I have no idea as to when or even if I am going to receive this despite spending £500.
They may have had difficulty with their supplier but 4Living have clearly not been monitoring this order and keeping on top of it
Very very poor
30. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von 4 Living
Dear Gregory,
We’re very sorry for the experience you’ve had with your order. We completely understand your frustration, and we sincerely regret the delays and lack of proactive communication. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
We have been facing unexpected delays from our supplier, but we acknowledge that we should have kept you better informed throughout the process, even though the supplier is very slow at respond to us. We have currently following up on your order and are glad that delivery will take place next week.
Once again, we truly apologize for the inconvenience and appreciate your patience.
Kind regards,
Anja and the 4 Living Furniture team.
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