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Having unfortunately used Waveney Plumbing and Heating (Beccles, Suffolk) to install a new (top of the range) Grant oil fired boiler, we have had nothing but problems with very poor workmanship and poor attitude to after sales service. Our new boiler utilises a pressurised water system for better heating distribution and operates at 2 bar (29 PSI). This pressure should be maintained if the system is leak free and operating correctly, but has not! We had been assured by the installer that there would not be a problem interfacing the new boiler with our current radiators, but if a small leak was encountered any leak could be quickly dealt with. The system is just 10 months old and we have suffered continued pressure drops which needs topping up sometimes weekly.

We asked Waveney to come and re-inspect the system, but they refused to come out to check. One note left by them informed us that we should contact our insurance company as there was a problem was most likely with our radiator system. This has leak has now been fixed by another boiler maintenance engineer.

Saturday 2nd April my wife and I came home to a horrendous leak coming through the light fittings, ceiling boards, walls and onto the carpets. With staining in the ceiling and the carpets we will need new a hall carpet and a full redecoration of our hallway and toilet area. Fortunately we were able to locate a another plumber who kindly came out and fixed the problem.

If you are considering a new system and live in the Waveney area please be very very careful before considering using this company as they have refused to attend any issues and don’t even like getting back to you.

Tesco home delivery… After arranging for a home delivery due to the fact that I’m having twins and couldn’t get to the shops I paid for next day delivery to be delivered between seven and eight. I was notified that the delivery would be at 10 PM. After no notification I called Tesco to be informed that it would be well after 11:00 PM I was informed that the driver was in a traffic jam with 10 fire engines and told that my delivery would be delivered two days later. So I called Tesco this morning to see if they could fit me in for today as yesterday delivery wasn’t sentI was told by the supervisor that he would call me back after waiting nearly 3 hours I had to phone them again after spending nearly an hour on the phone!! I was told that my delivery was indeed pushback for yet another 12 hours more , I’m now waiting for a supervisor to call me which at the moment has failed !!if I could go out and do my shopping then I wouldn’t be doing a Home shop in the first place this is the second time this has happened with me with Tesco’s so please be aware choose anyone other than Tesco’s that’s if you don’t want to spend an entire day on the phone complaining and starving at the same time!!im still waitiing!!!

Congratulations kogan for winning hands down the award for the worst company to deal with your product is crap your drivers our rude your service is non existent you don’t have a phone number bescause you don’t want people calling you about your crap products and crap service you should provide your drivers with a brain app so when they tell you they our 6 minutes away and you run to make sure your there only to find out that mr peanut brain has gone to the wrong address and 2 weeks later still nothing I give up not worth the anxiety

We booked a holiday with on the Beach another company that gets no thumbs up they were supposed to contact us about our PCR tests they didn't when we were in Tenerife we had to pay for them ourselves and trying to contact them is a joke DO NOT BOOK WITH ON THE BEACH.IF you need them esp if u are abroad you will be 98th in the q .Ruined the last few days of our holiday when we contact them about PCR tests they say it's the PCR company fault the PCR company says it's on the Beach holidays,so don't bother we still have got our money back since last November.

Just would like like to say as follow up to a previous email for v4 in which I highly recommended them and the person who assisted me with my problem to which the recommendation was given was Imdrani thier accounts manager who's help and kindness restored my faith in humanity and is the definition of great customer service.

Trying to get a parcel from dpd is impossible and there customer service team do not know the meaning of the word. I have just had a weekend of trying to get a parcel off them with no success. I contacted the supplier this morning to help out and they also had less than a satisfactory solution so they are having to send a replacement via APC. If you have a business and value your customers pick a delivery company that has your business interest at heart and not dpd who will lose your stock deliver it to the wrong address and frustrate you when you need to get a product to the end user, they fight against you, upset you and help you lose a customer.

Hello the services is really amzing
My username: Fani.e1

Back in June 2021 we gave the Natuzzi store at Birstall Leeds a good review based on our “in store purchase experience”. However, since receiving the goods, our view on this company has become very disappointing.

In June 2021 we purchased a £2,000 plus Natuzzi sofa bed.
After 10/12 weeks of waiting we took delivery and placed the sofa in our newly furnished occasional room.

By early November 2021 and to our astonishment, we found that the springs on the base were rusting causing them to stain the mattress. Added to this, the rust was and still is, dropping onto our newly laid carpet causing brown staining.

Natuzzi sent a furniture contractor to the our home in November to view the problem. However we are now in the middle of February 2022, with still no signs or urgency of the Natuzzi store or Natuzzi direct rectifying the problem. In early December I was informed it would be 6 weeks to resolve.

The rust has spread and is now causing staining on our carpet.

Natuzzi Customer Services…..They no longer reply to my emails when I ask for updates.

Natuzzi Store…..The reply’s weak are of “lip service” standard and do not answer my questions. I receive replies late on a Friday evening saying I’m now not in until next Wednesday and will chase up then.

This is a poor quality product and pathetic customer service from a company who charge high end prices. Plus, it looks like it is now causing other issues with stains on our carpet and rust gathering on the sofa fabric.

THINK TWICE BEFORE YOU BUY

I had a Honeywell Evohome smart heating system installed so that we could heat different parts of the house at different times.

In the first year, 2 TRVs failed and were replaced under guarantee. Another stopped working but I was slow to work out that it wasn't working because of its location so didn't report it.

A couple of months out of warranty, one of the replacement TRVs failed again. This seems to be a really high fail rate and will be costly if it continues. The original system and both replacements were ordered direct from Honeywell by the supplier so have not been stored inappropriately unless by Honeywell.

Resideo, who are the technical support team, replied to me to say that problems are due to storage or installation environment without any help to identify or address what they might be.

Honeywell just redirected me back to Resideo. Complete waste of money. I will be replacing with my old thermostat and TRVs

Apple iPhone X arrived quickly & its in immaculate condition, with 95% battery health, very happy.

Bought an American fridge freezer from Marks electricals before christmas 2021.We love the item in question but its the service i want to write about. The two men who delivered it went well out of their way in order to complete their task. I found they were so helpful and determined in overcoming several problems facing them. Gives you a bit more confidence when ordering from a company with such dedicated workers. thank you gents

hello busuu! i write in my other review that i want for you add armenian language because i want learn it. so also i want for you add georgian lanuage too

I took out a funeral plan with Capital Life in August for my mother she was 90
Capital Life took £3,595 from me
I had chosen to take out a funeral plan so things would be easy and I wouldn’t have to stress or worry about anything.
WRONG! They were dreadful and I ended up with my mother dead in my living room for around 10 hours!
I had to cancel my policy and for that they are charging a convenient £595!
Please do not use this company they don’t give a dam about anything except money

I have been using virgin media for a few years and I have not had a very good experience with them I am now switching to Bt. Virgin media is disconnecting 3 or more time a day we don't get anywhere near the speed were supposed to get we have been contacting them consistently they keep saying there is a problem in the area and it will be fixed. It's been going on for a least 4 years and if anything the problems have got worse. It is so frustrating because every time you contact them they do the same thing they run the same tests, you explain to them that these tests have been done multiple time but they say we have to run the tests problem being they never resolve the problem. We have requested to terminate our contract on numerous occasions because we are not getting the service we are paying for but they keep saying we need to pay a cancellation fee why should you have to pay a cancellation fee if the service you are paying for is not working properly. Before you sign any contract be sure to read the small print because if you have intermittent problems with your service you cannot get out of your contract unless your service has not been working for a long period of time im talking days they put every obstacle in your way to stop you from leaving so please read the term of cancellation if your not happy with the service you are getting

Made an appointment for checkup as a new client. Paid £52 upfront as per their policy.
Couldn't attend appointment as I was in A&E eith my husband who lacks capacity.
I emailed twice and called once to let them know I couldn't make my appointment. I got no replies to my emails and could not leave a message as no answer machine.
When I finally got home after 36hrs without sleep I called to reschedule only to be told I would have to pay again! I broke down and couldn't barely speak. Receptionist told me to hang up, gather myself and call back so she could take payment....
After a month of emails back and forth ( I simply wanted a refund) the partner told me he didn't want to keep my fee so rather than refund me he 'donated' it to a local charity....!!!
I could go on but I would consider other dental practices ove Sycamore House, Bury St Edmunds

It was the first time I went to the Ivy Edinburgh,
Was meeting a friend after 2 years
Food was lovely only had starter and dessert it was very nice .
The table was booked for 5.30pm at 6.40pm after placing my desert order the waiter said he need the table back at 7pm felt a little rushed to eat my dessert this was a little let down.

TalkTalk is my internet provider. Since taking out a contract for fiber plus broadband in May 2021 I have not had internet upstairs. It only works on the ground floor. I reported the problem on the 5/12/2021 through chat. After an hour’s chat I was advised that their checks showed all was fine including the speed so there was nothing they could do. I bought a booster but the problem persisted. I contacted them again via chat on the 5/01/2022 reporting the same problem, not receiving the service I’ve been paying for. I spent an hour and 30 minutes answering questions and TalkTalk doing their usual checks. They advised all was great! I asked whether the router was not powerful enough to send signals upstairs. I was advised I needed a Wi-Fi extender and to wait to be connected to the technical dept. The advisor from this department advised I needed to speak to the sales department and to hold on to be connected. I waited on the chat for 15 minutes but no connection. So I sent another message via the same chat and got onto a new advisor who started the same procedure as the first one. Same security questions, same checks etc despite having asked him to read the chat I had with his colleague to get the essence of the story. He asked me to wait to be connected to the sales department. This is now 2.5 hours chatting continuously with TalkTalk. So I gave up and felt so angry I called their complains department. The phone line was cutting off throughout the 30 minutes conversation so it was difficult to hear what he was saying. He finally offered me a Wi-Fi Hub if I paid £30. By this stage I was worn out, frustrated and disillusioned and agreed. At least I was left with hope the issue would be resolved. 3 whole, continuous hours surely is absurd! I could have done a science degree! So TalkTalk customer service is utterly hopeless.

EE Phone Company Oxford street store.
I truly am sad to write this review given the problems so many of us are faciing.

Trying to deal with a problem I asked the
young man would he mind wearing a mask and
explained his wearing a mask would further
protect me. I also explained that a young friend and a surgeon here in Uk died one week ago from COVID after suffering for 50 days in ICU. He fetched the manager who was also without a mask. My friend who was with me pointed out ALL the staff were without masks except one young woman, who wore her mask below her mouth. I find this attitude shocking and indifferent to others. I am a surgeon and know much more than these young people who seem indifferent about others.

Vodafone have behaved in a totally disgraceful way.
They have twice and confirmed by text a discount for a new iPhone 13 and totally reneged on the deal. I have left Vodafone because of this after 43 years never having missed a payment. Disgusting behaviour.

So happy with Tapi, they laid my hall carpet, a lovely peacock shade which compliments the burgundy they fitted in my lounge perfectly, lovely friendly guys and very reasonable price for top quality carpet. I shall certainly go back to Tapi when I have my bedroom carpet done next year. Thanks Tapi!