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i was in the designer room in ayr clearence store the staff were great to work with and very helpful especially Vicki Scott . I bought the Marsala couch great price, and the delivery guys were great very polite and on time. great shop and great prices and lovely staff

I had a holiday booked in Maderia at the start of April with “BROADWAY TRAVEL “ obviously due to covid it was cancelled . I have been in contact with “BROADWAY TRAVEL” on so many occasions I’ve forgotten how many times it’s been ! Sat on the phone for hours to be dismissed “oh you just have to wait” is the response ! Sometimes having to send 3 emails as they would just ignore my mail. I totally understood I would have to wait for a while to receive my refund but it’s now 7 months and I still have no refund !! It’s appalling the disrespect that I have been treated with, just fobbed off, lied to and ignored!! One email I sent asking where my refund was they sent me the same email they had sent 3 months previously, it was only when I pointed this out to them that they sent another ! No apology!
WHERE is my REFUND BROADWAY TRAVEL???? I’m totally fed up of waiting now. Unless I contact them I have heard nothing from them . I had. Another holiday booked that was cancelled due to Covid but that company refunded me in full with 6 weeks, also I know several friends that had holidays booked with other companies that have had their money refunded in full ! What’s your excuse BROADWAY TRAVEL?? I cannot afford to loose my money I saved and paid monthly for that holiday for a year, surely they should of been able to refund part of the money if not all in one go ! £1500 they owe me . I want my money back!! Please BROADWAY TRAVEL, !!

I have just found out that O2 Fraud Department based in Leeds left an inaccurate outstanding debt against my name due to fraudulent use of my credit card. This debt has never been chased yet I've lived with a Poor credit score for 2.5 years. I have never had an O2 account or phone and in trying to contact someone from O2 - via phoning O2 Customer Services I am repeatedly cut off. Not the type of service you expect from a big business like O2, who clearly don't care about the consequences to their customers of their irresponsible actions. I am fortunate to not have a need for a good credit score but what's really upset me is I can't talk to anyone about how to get this old debt removed. Come on O2 - at least speak to your customer before you blight their credit status.

Europcar charged me a full
Days rental without explanation. When I queried it I was 5 minutes over the 29 minute grace period.
Feeling very disillusioned. Please be aware of your terms and conditions. Europcar don’t care. I won’t get my money back.

Paid in full for a three night Warner’s stay at Thoresby Hall in Nottinghamshire then found it totally impossible to contact Warner’s by any means,telephone a constant answerphone service ,email no reply
Been trying now for three days still same message
What is going on with this company

Ordered a dining set online then read reviews & wondered what we had done but the set was delivered on time & very professional service throughout. No problem arranging delivery slot & you only need to pay in full 48 hrs before delivery - take a balanced approach before believing all the negative comments

WrenKitchen from Ashton-under-Lyne was fitted 9/8/2021 cupboards installed too low down , despite discussion with designer on space I needed, & I can’t use the worktops as there is very little space , have to tip the kettle over to get it from under cupboard, very dangerous, the company are great until you try & ask them to rectify problems, nearly £13,000 spent & I can’t use the worktops, many phone calls to a non-existent customer service, , emails with photos to the installation dept & nobody has the courtesy to ring me back , next thing has to be legal action , DONT get a kitchen from Wren!! I’m so upset & angry😡

Just put this on Wren FB page & will keep on doing it !

Excellent support from tutors. Would definitely recommend to whoever want to further their education. Very reliable.

Telephone now now working for five days - Plusnet could not care less. They can't even decide where the fault is and make and cancel appointments for the engine send me text telling me my phone is fixed.
They now after five days have to put another fault through and this will take another 24 hours before open reach action it.
Their incompetence in dealing with phone faults is only exceeded by their appalling call handlers who cut you off when they can't deal with the fallout!
By the time the fault is dealt with again my phone will have been out for a week.
...... I WONDER WHY I'M SO UPSETT???

We stayed at Boathouse Loft St. Ives Cornwall in Dec 2019 Although the entrance was briefly referred to, it was not described truthfully - anyone considering staying there should be made aware of how poor it actually is, specially if you have small children or you're a non smoker. We were thoroughly disappointed with having to navigate the filthy smelly access daily which is an alley at the rear of the building next to the back doors to the kitchens of the neighbouring restaurants and where the staff congregate on their 'cig' breaks standing in groups or sitting on top of the commercial waste bins that line the alley. Once you navigate round the stinking puddles of bin juice on the alley floor and hold your breath to avoid inhaling the cloud of cigarette smoke you have to pass through to reach the apartment door you then realise the exit door is actually a shared Fire Door with the restaurant below :(

I am here updating the situation again. I’ve contacted dyson after there response, leaving no name or telephone number. After 22 minutes on the phone again having to explaining myself again I was advise someone would ring me back in five minutes, which has never happened. I am still waiting. What is wrong with people how can they get things wrong so many times. Dyson need to retrain staff, there’s clearly issues!!!! I give up I’m going to the ombudsman. I’m going to get a refund for my Hoover. They have totally lost the plot. I am getting more upset that this is happening, no one is perfect but this is taking the biscuit. Dyson customers beware! This has effected myself and my family. Dyson have gone down in my estimation I have lost all faith.😢

Holiday Inn Express Stevenage reception off the hook, no staff available to help, an air con system making a noise like a bi- plane. Honestly I'd rather the indignantcy of staying in a Lenny Henry.
This is worse than disgraceful ranking at the very bottom of customer service and value for money.
I've had a long and tiring day all I want is to rest but here I am doing the heavy lifting
Avoid this hotel and maybe the 'brand' they rakevdo it yourself to another level.

Purchased my stunnning Alfa Romeo Veloce Ti from Prestige cars in Kent.
Excellent service from the first phone call to collecting my car.
Many thanks Rob for making this such anm easy purchase.

Well anyvan removals asked for reference number replied on here and still not got back to us after losing and damaging our items and not taking responsibility, so we have been advised to go to small claims court, which we are doing steer clear, they haven't got a clue.

I have been dealing with pennine windows for 4 months and still not finished I got the whole house and 2 doors done iv waisted 3 days holiday waiting and atheist 5 hours on the phone to sort my problems out there broke a window promising to come and fix it I ordered a canopie for my front window it's just been left with a flat roof and lead finished the inside window a horrible lump of ply wood a manager has been out twice promising to get everything sorted and to phone me with updates as he can't understand why I am not getting any contact off the office we have been lied to from the start even the survey man and the sales man that came out to our house today iv asked the new md Mr Young to contact me but no one knows where he is been waiting now for a call back for 3 hours ihave now been trying to sort my problems out for 5 months now pennine sent a survey error and he laughed at the finish of our front window still got a broken window upstairs they have promised to ring us no one has iv asked to speak to a senior manager no reply iv tried to ring no one answered only the sales will answered he carnt help been told iam on the bad debt list for non payment reply don't know what to do next it's now been 6 months and not one problem sorted broke n window no canopy no plastering now my new door won't shut properly all I get is we will pass the message on iv tried to speak to the md but carnt get past a manager is he lying to his boss who knows please please don't even think about using this company

I purchased £700 of plants from Graces tupiary gardens ltd
My advise if you are offered plants at supposed half price - DO NOT touch them , most of mine died .
I have left messages on there land line 01353634379 and mobile 07857879334 I have lost count of times over many weeks and never do they reply
A complete waste of £700
I would never recommend to anyone

I have used eurocell Scarborough branch for the last three months while working on a home project. I found the manager Rob and all his staff most helpful and their product is great quality.

Do not have Safestyle to do any work on your house.
When we were signing up for finance with them we were told there was no interest so just signed and trusted him.
We after 2 years got a statement from Barclays and we are being charged interest.
Also they show you samples of the windows but when they fit them they are just standard glass not what we were shown. The front door was the same. We were shown a different lock but just got a standard lock again not what we were shown.
If we new the finance had interest we would never have taken it out.
Stay away from this company I wouldn’t even give it 1 star.

Do not buy a turbo from these guys the turbos are made from cheap crap
You will seriously regret it customer service is shocking in fact there is none
I purchased a turbo in April 2021 if you searh through the genuine reviews you will see people are saying the same as me stay clear dont be fulled there ratings there turbos really are cheap crap

I have to say the after sales service for the trade centre Coventry is second to none having purchased a car for my daughter I received a follow up call from Dan Latham to make sure I was happy with my purchase he went above and beyond 10 out of 10 I would definitely recommend him