wrensterling.com Bewertungen 

For over 3 week a I have been trying to contact this company to draw down my ISA. I need the money by Tuesday. They have still not returned by phone call. Every time I phone I get told my custom is important and it has been escalated. I am getting sleepless nights and very stressed. They DON'T care about their clients

Wren Sterling staff at Bodmin are always 100% reliable and polite in my dealings with them

I am made to feel at ease with my advisor (Craig). His advice and recommendations have greatly improved my understanding of the right way to improve my financial well-being.

Great guy very knowledgable

Expert advice

We met with Scot Lamot to discuss actions post probate. Scot was really helpful and patient, explaining what we needed to understand.

Scot Lamont reached out to me to help move my pension from an underperforming plan to something much better. He was informative and helpful at all stages of the process and gave me the information and confidence to make the right choices.

I am a long standing client of Wren Sterling. I have been trying to contact them all day with regards making a complaint regarding the poor service and advice (at least in my eyes) I have received from them. Despite several calls, messages via the client portal, emails and chats,... nothing!
For transparency my advisor did eventually call me, but to be honest I am done speaking to him.
I thought Wren Sterling were supposed to be a professional outfit, sadly today they've made me feel like something you scrape off your shoe!

Mark Torrado provided me with information which was easy to understand and made sure I was happy with his responses to my questions.

He kept in touch throughout the time and made, what I thought, a complicated matter very simple to understand.

Would definitely recommend contacting Mark to discuss your financial issues.

I consulted Wren Sterling for pension advice and initially they were very helpful one I consolidated two of my 3 pensions. However, once I reached retirement, the broker was clearly very unhappy when I chose to draw my main company pension scheme direct, rather than moving it to be managed. This increased when I chose an annuity for the other (consolidated) pension. I was very clear, having checked out all of my options what I wanted. Twice they set up a further calls trying to persuade me to let them continue to manage the fund (naturally for a further fee). When it was clear I wanted an annuity, they offered me one in Canada that I tentatively agreed to, which they later told me was now close.
It was at this point I walked away, as I felt if they didn't even know which products/funds were still taking customers on, then I wasn't going to trust them with £300K of my money.
I submitted a written complaint to the company as I wondered if I'd just had a poor advisor, but the manager was worst, completely disinterested in me or my complaint.