Wraith Estates  Bewertungen 

79
•
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Wraith Estates team is highly professional. Both rooms and shared areas are clean and the house is 30 min from ESCP London campus which is very convenient. All tenants are nice which creates a fren... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Starting from viewing, explained details and answered all the enquiry. Niraj was very attentive and professional. The whole process is negotiable according to the needs. The team is super approachable... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We the couple first Began our life in United Kingdom, with the help of Wraith Estates a trusted company. Be Honestly saying that We found a very good behaviours and commitment of Excellent service. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I liked the facility to arrange a view right after I saw the bedroom, also they were very accessible and flexible with the term of the contract. I think it is important that they pay more attention... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

Lettings, Investments and Property Management


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

79 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(79)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent customer service!

Current tenant.. Communication to Customer Service has been Top Notch, always friendly, and approachable. I have been living at one of Wraiths managed properties in NW6 for the past 7 months - the rooms are well looked after, clean and tidy. And Any issues they(agents) are just a phone call away.

8. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the review Huss, we're so pleased that you've been happy with our service!

Bewertet mit 4 von 5 Sternen

Their team is really reliable

Their team is really reliable, only one WhatsApp away. Thought the flat is a bit old, with old appliances, the place still has its charm.

7. Februar 2021
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Antwort von Wraith Estates

Thanks for the review Krizzy. We really appreciate your honesty, unfortunately due to the property being in a block we are limited as to how we can improve the communal areas - we're glad you still see the charm though, and we do our best to make sure the team are on hand to deal with any issues!

Bewertet mit 4 von 5 Sternen

This is the second year I’ve lived in…

This is the second year I’ve lived in the UK, and I do believe that stumbling upon wraith estates for my first UK rented accommodation was a bit of a god send for me.
They were very upfront and informative of what to expect before moving in and moving into the property was a very smooth affair.
I find them to be very approachable, communication is great, they’re quick to respond. They interact with tenants on a WhatsApp platform, and always keep you informed in the event that repairs or changes need to be made to the common areas. They are incredibly accommodating and understanding which is an invaluable trait for a landlord, especially during these difficult times, and for that I am grateful.
My only grievance would probably be the coordination of communal spaces. It’s up to the tenants to organize and share the storage cabinets and very very limited fridge spaces amongst one another along with shared duties such as trash removal, or cleaning the fridge. Whilst I have been very lucky with my current fellow tenants, I do feel that a more regulated system should be put in place to avoid conflicts amongst tenants who are not as willing to compromise

7. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the review Alex, it's great to know you've been happy with the services we provide!

Bewertet mit 5 von 5 Sternen

I have been a tenant for over three years

I have been a tenant for over three years and can honestly say if there is ever an issue I have felt comfortable to speak to the landlord and it gets sorted as soon as possible. They are incredibly accommodating and will try and find solutions to any problem that may occur during your time with them. They are friendly and approachable which is what you need in a good landlord. Only downfall is possibly sometimes communication occurs at last minute but this isn't anything major because if its not possible they will happily rearrange things to your schedule.

6. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thanks for the review Chloe - it's good to know you're happy with the team. We've noted your comments around last minute communication and will definitely take it on board.

Bewertet mit 5 von 5 Sternen

Been with them for more than two years…

Been with them for more than two years now. Helped me a great deal when I was new in the UK and was trying to settle down. The communication is always great, quick response, always helpful when needed.
When it comes to properties' quality, they always make sure the general areas are looked after and fixed asap.
Good to have a trustworthy landlord, and know that if a problem occurs in the property, it can easily be solved with the landlord.
The only small issue I have is that not much is being done about the "aesthetics" of the property, as in, the old paint on the walls of halway is breaking, and the kitchen furniture is old and worn out, so instead of changing it, they come up with a quick fix (like drilling the cabinets door to the cabinet, instead of changing the hinges so we could use the actual cabinet). But I guess that's what you get when the actual landlord doesn't come to see the problem themselves, and send someone else to deal with it. Not a big issue, but definitely something to improve on.

Overall, would recommend for my friends and anyone who wants a reliable landlord.

6. Februar 2021
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Antwort von Wraith Estates

Thank you for kind review Justina - we are happy to see the efforts we put into management are reflected. We've noted your comments on the maintenance. Unfortunately due to the pandemic, we are only able to carry out essential maintenance works rest assured that we do have these works scheduled for the property.

Bewertet mit 5 von 5 Sternen

I lived in one of the Wraith Estates…

I lived in one of the Wraith Estates managed property in Neasden between 2019 and 2020. The property was in very impressive condition and newly renovated when I moved in. During my tenure I didn’t have much to complain about and whenever I had something I wanted to get resolved, the agency was always above and beyond to resolve the problem.

6. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thanks for the review! Our team do our best to make sure issues are resolved as quickly as possible - we're always glad to assist.

Bewertet mit 5 von 5 Sternen

Very good experience.

Communication, efficiency, very kind with tenants I’d deffo to recommend Wraith Estates! they do a really good job.
X

6. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for your review Lara, we do all we can to make it as easy as possible so it's great to know you're happy!

Bewertet mit 5 von 5 Sternen

Start Living in UK ? Moving to Uk?Great Place to Start.

We the couple first Began our life in United Kingdom, with the help of Wraith Estates a trusted company. Be Honestly saying that We found a very good behaviours and commitment of Excellent service. They are really helpful and very much active ,we moved another property because we need bigger space but still their friendly mentality keep's touch with us. we are really Satisfied. Tamanna Amit.

5. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the positive review. We are so glad that you were satisfied with our service!

Bewertet mit 4 von 5 Sternen

feedback

I liked the facility to arrange a view right after I saw the bedroom, also they were very accessible and flexible with the term of the contract. I think it is important that they pay more attention to the house's needs (new appliances, things fixed up) because sometimes it can be forgotten, and that is not very positive.

But in general I am happy with their services.

5. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for your review Tania. We are sorry to hear that you haven't been happy as we had hoped. Please note we are unaware of any maintenance issues being raised with us - please do not hesitate to get in touch with a member of staff should you have any feedback on appliances and repairs that are required. Thank You!

Bewertet mit 5 von 5 Sternen

I had a great experience with Wraith…

I had a great experience with Wraith Estates - the property was lovely, modern and well maintained. Also, Niraj was really helpful throughout my tenancy, and was always super responsive to messages and easy to get a hold of when I had questions. 10/10!

5. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thanks for the kind words Amy, the team are glad to help!

Bewertet mit 5 von 5 Sternen

Wraith estates has been reliable and…

Wraith estates has been reliable and honest in all aspects. Top quality of service. Definatelt recommend them.

4. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the review and kind words Oresti - it's our pleasure

Bewertet mit 5 von 5 Sternen

I would definitely recommend Wraith Estates!!!

I would definitely recommend Wraith Estates!
Niraj is 100% specialist in his field- full professionalism. He is honest and truthful. He made me finally feel at home in my own apartment rented through Wraith Estates.
No problems with repairs in the apartment. If something is not repairable, it is immediately replaced with new equipment.
The property management is on a very high level from the staff to the managers.
Monika

4. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for your review Monika! We strive to provide the best service and we're really glad you are happy

Bewertet mit 5 von 5 Sternen

They are very efficient when tenants…

They are very efficient when tenants are in need of anything, be it repairs or replacing of fixtures. I'll recommend them to always.

4. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the review Teetha - the team are always happy to assist!

Bewertet mit 5 von 5 Sternen

Great at communicating and very…

Great at communicating and very professional all the way
I was very satisfied to be dealing with such company and if anyone ever asked me I would not hesitate to be honest and I would gladly deal with them again.

3. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the review Pierre, it's so nice to know you've been happy with our service

Bewertet mit 5 von 5 Sternen

Wraith estate manages my property…

Wraith estate manages my property portfolio, they have found me amazing tenants, any issues have been dealt with as required. Can recommend highly.

3. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thank you for the review Bhavin, it's an absolute pleasure working with you

Bewertet mit 5 von 5 Sternen

Excellent agents for property sourcing and management.

As an experienced Landlord with limited time- Wraith Estates have Sourced and managed my properties with Guaranteed Rents for the last 5 years. My properties are fully maintained with their in-house maintenance team, with regular communication and property inspections. I am rest assured my properties are in good hands, with an experienced, core team on hand when needed. 5 Stars and highly recommended to all Landlords!

3. Februar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thanks for the review and for your kind words! Your business is much appreciated

Bewertet mit 5 von 5 Sternen

Amazing! Reliable! Agents!

Having gone from Agent to Agent, Renting through Wraith Estates was super easy! They have a great setup, ensuring someone is always on hand when needed!

5. Januar 2021
Bewertung ohne vorherige Einladung
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Antwort von Wraith Estates

Thanks for the review Harshal. Our team are always happy to help

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