World of Water Aquatic Centres Bewertungen 1.040

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We visited World of Water at Rolvenden today and had excellant advice and service from Jacob W. Jacob was very helpful and went the extra mile in helping get everything we needed to install a new w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A beautifully presented aquatic store with friendly and knowledgeable staff. I especially loved that they recently transformed their larger display tank into one for fancy goldfish. It is such a fun... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service. After, a much anticipated order for 12 pond and marginal plants arrived, upon opening the box, I found it looked like they had been through a tumble dryer, I was very d... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Sadly the courier service let down WoW. They don't have enough drivers. I received a text informing of delivery, I stayed in ALL DAY as they wouldn't leave plants otherwise, nothing arrived. This h... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1040 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Bewertet mit 5 von 5 Sternen

Excellent service

15. Januar 2024
World of Water Aquatic Centres-Logo

Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. Have a great day.

Bewertet mit 5 von 5 Sternen

Battery for ornamental garden pool.

Ordered this battery on thee 27th. December and it was delivered within 48hrs. Very good considering the time of year. It worked perfectly even without a preliminary charge. The cost was also cheaper than ordering through the usual company. Very pleased.

27. Dezember 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We’re delighted that you are pleased with our service and the product. Have a great weekend.

Bewertet mit 5 von 5 Sternen

Kudos to this store for the sickest…

Kudos to this store for the sickest camping sleeping bag ever🌙, kept me cozy, warm, and living my best outdoor snooze! 🏕️

31. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We’re delighted you had such a great snooze with the sleeping bag.

Bewertet mit 5 von 5 Sternen

Very pleased with my order plants in…

Very pleased with my order plants in good condition and carefully wrapped and delivered

5. Dezember 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We are delighted that you are pleased with your plants. Have a great weekend.

Bewertet mit 5 von 5 Sternen

Good service and communication

Good service and communication. First time I have used World of Water Aquatic Centres.

29. November 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We are delighted that you enjoyed your first experience shopping with us. Have a great weekend.

Bewertet mit 5 von 5 Sternen

Outstanding customer service by Antony…

Outstanding customer service by Antony at World of Water. First of all he answers the phone quickly! So many online retailers put you through an interminable call waiting queue...
Then he's really helpful in advising on their pumps and other pond-related equipment. Antony even found me a product I wanted which they stock in their shops, but wasn't listed on the website. I would have bought it from Amazon but it was more convenient to include in my order/delivery. All this goes to show how important it is to be able to talk to someone friendly and with expertise. The place I bought from previously was my first port of call, but they've stopped offering a customer phone service, so here I am buying from World of Water...

24. November 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review and such lovely feedback, we will be sure to pass this on to Anthony. We are proud to offer such high customer service and are delighted that you thought it was outstanding. Have a great day.

Bewertet mit 5 von 5 Sternen

Happy Customer

Very good service with a quick delivery. A happy customer.

6. November 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. Have a great weekend.

Bewertet mit 5 von 5 Sternen

Service above and beyond

I broke the tip of an old much loved Shimano spinning rod. I tried contacting Shimano, who pushed me towards my local stockist, World Of Water, Watford.

There Laurence took over and owned my enquiry and over the next few weeks he kept me informed by phone and email as to where he was in his enquiries with Shimano on my behalf.

Unfortunately a replacement tip could not be found, but not through lack of trying by Laurence and his contacts.

Thank you Laurence.

22. November 2023
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review and for your kind words. We will pass your feedback onto Laurence.

Bewertet mit 5 von 5 Sternen

Good service: Have ordered from WWW on several…

Have ordered from WWW on several occasions. Goods (pond liner and underlay) have always arrived promptly, properly invoiced and well packaged. Plus WWW seems to be decent value for money compared to some other pond liner sellers.

31. Oktober 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review and kind words. We pride ourselves on the price and quality of our products and are delighted that you are happy with our service. Have a great weekend.

Bewertet mit 4 von 5 Sternen

Order was delayed because ordered…

Order was delayed because ordered colour was sold out, had to ring before I was told and was happy to accept a different colour. Otherwise service was good. Items arrived very well packed and in perfect condition

27. Oktober 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a review. We are pleased that you are happy with the new colour and product itself. Have a great day.

Bewertet mit 2 von 5 Sternen
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a review. The aquarium you purchased was delivered directly from the manufacturer. Aqua One believe they have sent the right light unit but may have sent the wrong supporting bracket, apologies. A new bracket has been ordered and is being posted to you free of charge. Have a lovely day.

Bewertet mit 4 von 5 Sternen

Cannot fault the WoW staff for effort

Cannot fault the WoW staff for effort, attention and customer focus, however they were let down by what appears to be sub standard manufacturing and poor delivery care by others. I hope I've managed to find the same product elsewhere but will be inspecting it closely before I buy.

25. Oktober 2023
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a review. We apologise on behalf of the courier service that we use and will pass the feedback on to them. The product you purchased was our last one as its now discontinued, so we could not send you a replacement. We are pleased that you have found one. Have a nice day.

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