WorldChoice Sports | Independent WorldChoice Holidays Bewertungen 192

TrustScore 3.5 von 5

3,7

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Cancelled flight to conference league finals due to not enough ticket sales....despite repeated assurances that they had sold enough tickets when I called 3 and 1 days beforehand to check, leavi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were booking a trip to Rome for the rugby and lads being lads, made loads of mistakes in the process, wrong hotels and rooms etc. Graeme was absolutely fantastic at sorting the issues and keeping i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service on the train from Leeds to Wembley Sunday. It took a little longer than I expected but took the stress away from driving, especially with it being the London Marathon! Will definitely... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have used World choice Sports since 2016 for travelling to Rome for the 6 Nations match IE Italy v Scotland . Their level of expertise is beyond our expectations . If any problem does arise it is... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Sportreisen
  2. Coffeeshop
  3. Reisebüro

Vom Unternehmen geschrieben

| Proud owners of Independent World Choice Holidays & The Departure Lounge | ATOL registered tour operator for your complete confidence. Part of Sporting Events Global LTD, ATOL 5772


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3,7

Akzeptabel

TrustScore 3.5 von 5

192 Bewertungen

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Bewertet mit 5 von 5 Sternen

i have used these people before

i have used these people before, and have just returned from dublin from the ireland v italy game.
the seats were great, the accomodation on offer which i choose was excellent.
The whole outfit from top to bottom are quality .... they followed up my visit with calls etc and made sure all was good my end... i highly recommend people use this company.

13. Februar 2018
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Thanks for your review Sean.I know we had a few small problems before you went out but we got everything resolved before your trip.
It's a pleasure to hear back from you - 6 nations packages for 2019 are on the website now or give me a call and I can look at some hotels for you.

Bewertet mit 5 von 5 Sternen

Six nations Rome

Returned last week from a very successful 6 Nations trip to Rome. Stayed in the 4* Archimede which I could not fault and took Longside Tavera tickets.
Patrick and Kate helped make my booking and were able to answer all questions I had. Certainly no complaints about the staff. There was no pressure to upgrade but the option was there.
They even sent me a list of things to do with my etickets.

Advice for Rome - probably worth taking a 4* Hotel and taking somewhere pretty central. I had the three star Groupon package and was first offered basic hotels outside the centre. They were close to metro lines/ bus routes butI didn't want to spend all my time on public transport. Whilst it cost a bit more, I wasn't spending money on taxis and got a quality hotel.

13. Februar 2018
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Thanks Ben and thanks for the trip advice to other potential passengers. You can get good upgrades for a modest price and we are always happy to offer alternatives.

Bewertet mit 4 von 5 Sternen

Six Nations Trip to Rome Feb 18

Just got back from 6 nations rugby trip to Rome. We were a group of 8 and we had a thoroughly good time. The seats were good seats in the stadium. The flight and crew and check in with Titan airways could not have been better. I'd never heard of Titan before but will look them up when I'm next searching a flight👍
The hotel was old and tired but exceptionally clean and the linen and towels were great quality and changed every 2 days.
We weren't in the hotel much anyway, there was too much to see and do in Rome. The hotel was the sister hotel to the hotel D'este, which looked much nicer we were in The hotel Montreal next door and as I said it was adequate for our needs. Position is quite good 10 mins walk from the Colleseum and right by the station. All in all a great fun weekend.

12. Februar 2018
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Thank you David it's nice to hear that you and your friends had such a good time.

For Six nations games in Rome we can guarantee that larger groups will be seated together, as long they are booked reasonably well in advance.

We value your hotel feedback and look forward to hearing from you again.

Bewertet mit 4 von 5 Sternen

Six nations trip to Rome

Went to Rome for the six nations. Hotel was clean and comfortable and minutes from Termini station so ideal for getting around Rome. I booked 24 hrs before flight out so I wasn’t on the flight list but they rang the company to confirm so only a minor delay at checkout. Good flight times. Thoroughly enjoyed myself. Would use again.

11. Februar 2018
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Thank you Lindsay - I remember this booking as it was very much a last minute purchase. I believe we even had reps who were on their ways to their respective airports when you contacted us to make your booking!
Thank you for taking the time to leave us your review.

Bewertet mit 1 von 5 Sternen

Package holiday not as advertised and very poor value.

Package holiday not as advertised, and overpriced. I could have done better and for cheaper myself compared to this travel agent. In relation to the "overpriced" claim: - We bought england vs Italy 6 nations 2018 for two people total price £278. for this we got £60 worth of rigby tickets and accomadation with a max rate when, rugby is in town, of £136 for 2 nights. This puts us out of pocket nearly £80; as we bought this through wowcher we assumed we were getting a bargain; we got the opposite. In relation to "not as advertised": on the worldchoice sports website for the package we bought the 3* hotels is supposed to be one of: Osimar, Jonico, Marc Aurelio, Laura, Scheppers, Mariano; if not available we should be contacted with an alternative (which we weren't, no contact was made regarding any alternative). We actually were provided a hotel called "Kriss Hotel" which according to trip-advisor and Expedia is a 2* hostel. The hotel official website has no informaton which would contradict this. I expect the travel agent may respond by telling us we should have used the emergency no, but this was not an emergency, this is a complaint regarding teribble value and mis-selling; we had little time in Rome and wanted to make the best of the time we had rather than spoiling the experience further spending our time on the phone. We have informed the travel agent of our issues and so far have not had any satisfactory response, in fact I woud describe the attitude so far as dismissive.

10. Februar 2018
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Hi Paul,

Sorry you feel this way but the hotel was is 3 star. Please see http://www.hotelkriss.com/ at the bottom of the page it has *** hotel Kriss.. It is 3 star on booking.com and Trivago just to name a few. Your hotel voucher said if you have any complaints you must contact the hotel supplier at the time and unfortunately this procedure was not followed. We are still trying to help you with it.

Bewertet mit 1 von 5 Sternen

Awful company to use

Awful company to use, they put us in a supposedly 4 star hotel which had rude staff and all of our groups rooms had no hot running water and broken showers, when I complained to world choice they simply said there isn't much they can do, wouldn't reccomened to anyone your better off booking your own accommodation and tickets separately

Re the response below is complete lies, I left the bad reviews after they told me they couldnt do anything to help me! What choice did i have but to warn others of the poor service they offer, and trip advisor also has similar complaints to mine on about the hotel and service!

7. Februar 2018
Bewertung ohne vorherige Einladung
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Hello,
Unfortunately you claim you had a problem with warm water when in her room. However you only complained to us after returning to the UK, which makes it impossible to resolve the issue. We cannot speak for the hotel staff but reading the reviews on other review sites, they normally seem happy to help.
All clients have with their documentation emergency contact details which you chose not to use. Had you used these contact details, we could have remedied the situation there and then as we had ground agents in Rome and alternative 4* accommodation available.

Also, the Giulio Cesare is a 4 Star hotel which receives full four star rating on Tripadvisor.
https://www.tripadvisor.co.uk/Hotel_Review-g187791-d229007-Reviews-Hotel_Giulio_Cesare-Rome_Lazio.html

Upon hearing of the complaint following your return to the UK, We offered to launch an investigation with our hotel supplier but you declined and gave us bad reviews instead.

Bewertet mit 5 von 5 Sternen

6 Nations - Rome 2018

Just returned from a fantastic trip to Rome. Great organisation, great tickets and England won! Flights were on time, flight attendants excellent and no queues at check in.

Would probably not stay in the same hotel as it was quite far out from the centre of Rome.

5. Februar 2018
Bewertung ohne vorherige Einladung
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Thank you for sharing your experiences, Andrea.
We had over 3000 people in Rome last weekend so a lot of organisation was required but it worked out well and the result was the icing on the cake.
We do offer a choice of hotels which our customers may research before booking - we admit that some are further out than others but we always try and find you something nice.
We are pleased that you had such an enjoyable experience and look forward to hearing from you again.

Bewertet mit 5 von 5 Sternen

6 nations Italy England

In Rome at the moment for a three night package with flights.
Flew from Gatwick, staying in the 4* Luce hotel inc. breakfast.

v proffessional service from all staff. Had bought basic three night 3* offer through Groupon but decided to upgrade hotel.

Was going to get own flights but saw the prices and decided to book through world choice sports as they had charter flights cheaper than easyjet!!

Very happy with travel arrangements and hotel. wish I had upgraded my ticket too now! I have Curva tickets behind the goal. Will book again with longside tickets

Dave

4. Februar 2018
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Hi Dave and thanks for your review.
We do our best for our customers and it's always nice to receive positive feedback.
The Luce hotel is nice and centrally located - it is always worthwhile to ask about upgrades whether for hotels or tickets and we are glad that our flights were competitive.
We hope you book with us again sometime.

Bewertet mit 1 von 5 Sternen

Bad Wedding experience!

We recently purchased a wedding package through Wowcher with the merchant World Choice Sports. The package included a whole host of things including professional photography. Upon purchasing the wedding package Word Choice Sports listed the services included with the package which included professional photography.

We then received a voucher in the post from World Choice Sports with no mention of professional photography. My partner had been in contact (via email and telephone) with World Choice Sports and she had asked on numerous occasions if a professional photographer was included in the package. World Choice Sports said everything had been sorted and to contact the wedding planner when we arrived in Las Vegas. Upon arrival we contacted the wedding planner only to be told by the wedding planner that she had a note saying "no professional photographer". We had to resort to the limo driver taking photo's of us. In the advert it clearly mentions professional photos at a wedding chapel. We have paid for a service and not received what we paid for because world choice sports had changed their mind. This had left my partner in a very emotional state days before her wedding.

During the vacation period we had been liaising with World Choice Sports and they were extremely unhelpful.

9. Oktober 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Booked a flight in July to go to Alicante from Humberside Airport

Booked a flight in July to go from Humberside Airport to go to Alicante on October the 21st. Informed on August the 3rd that for 'Operational Reasons' the flight has been cancelled (approx 3 months before flight time).
Just told "Ryanair often do it the day before and do not offer any compensation", in other words we do as we like!!
I hope Humberside Airport take note and do not have any dealings with this firm or its subsidiary (Jetextra) ever again as this is obviously a Cavalier Company who have little thought for their customers.

4. August 2017
Bewertung ohne vorherige Einladung
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Antwort von WorldChoice Sports | Independent WorldChoice Holidays

Jetxtra is a different company - the only thing Jetxtra has in common with Worldchoice Sports is that they are operated from the same building.

Bewertet mit 1 von 5 Sternen

Extremely Poor Service

Really poor service from the moment I tried to arrange the booking after receiving my Groupon Voucher. Called up to book the accommodation for the Hungarian Grand Prix weekend as detailed on the Groupon website and was advised I could not book over the phone so had to email. Emailed straight away and by the time they actually responded the options for the 4* Hotels that were advertised for the deal were no longer available and the only options given at that stage were 3* Hotels. Requested to upgrade to weekend tickets, however when our tickets arrived they were only for the Sunday. I called up to ask why as I had confirmed in several different emails that we would like to upgrade, they advised we had not made additional payment even though they never provided instructions to make a separate payment for the upgrade, and then we were advised they had run out of weekend tickets. Would not recommend using, you can get a better package booking yourself at a similar price.

26. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I went on a recent trip to Monaco with …

I went on a recent trip to Monaco with Worldchoicesports and everything went fine. Having read the reviews, this is the first I had heard there were problems with one of the other flights but having worked in the airline industry, this could have been for one of any number of reasons.
Took Rocher tickets and the view was OK but probably worth upgrading to a proper grandstand. As far as communication with the company, I must have been on the phone a dozen times in the weeks leading up to the event and they were always able to put me at ease so no problems there. They took my mobile number so were able to text us with any changes to plans - I wish all companies would do this!
Tip: Buy a couple of big bottles of water to take with you. You will thank me!

19. Juni 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Monaco Formula 1 Day trip

Very poor organisation of whole trip, conflicting information, wrong times passed to customers, drop off point no where near where suppose to be and maps provided useless. Arrived at Rocher viewing area 2 hours later, race stared unable to see anything not even with binoculars.
No accountability taken by company don't waste your money on this expensive day, just get yourself a flight and do yourself much better off.

18. Juni 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Booked Monaco Grand Prix

Booked Monaco Grand Prix
Arrived half way threw the race as there chartered flight was delayed 3 hours out going and delayed 3 hours on return
No compensation paid disgusting customer service once they have your money you have zero support Terrible

17. Juni 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Monaco 2017

Monaco 2017
Made complaints to World choice sports about the chaotic events of the day and had no sensible reply yet.
Plane was late both ways .. service on airline was not delivered as promised.
Bus driver no clue, dropped in the wrong place and spent more time walking and waiting than anyone would regard as acceptable. WCS reps were atrocious no help offered or provided, no guide to our seat as promised.
Watched the F1 but nothing else, no support races, told the wrong collection point spent more time walking to all the wrong places, no time for a meal or a beer.
The whole day was around 23 hours from start to finish for an F1 race of 1hr 40min. Massive waste of money very frustrating and wholly disappointing. I have sent a complaint to WCS the MD replied with a dismissive email suggesting I wait 14 days for response from the airline.. my complaint is WCS not the airline I didn't have a contract with them.. 14 days ended today my expectation is some compensation I intend to go viral if I am given the runaround.

15. Juni 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Booked on the Monaco 2017 trip:

Booked on the Monaco 2017 trip:
Leaving the flight was an hour late,
The hot breakfast was a sandwich served off a cardboard box - no hot drinks available,
The bus driver got lost and did several U-turns in the center of Monaco wasting even more time,
We were then dumped on a random street and left to find our seats with no assistance - the apparently 15 minute walk took us 1 hour walking at a fast pace and we only knew directions because we knew the circuit,
Pickup location was changed and the text was received only an hour before the bus was due to pick us up - again another hours walk away,
The flight was delayed three hours for no given reason - the plane was on the tarmac the entire time,
The hot meal on the return flight was a bag of crisps and a chicken wrap.
The reply from Worldchoice is a £25 refund, therefore I'll be complaining to ABTA.

14. Juni 2017
Bewertung ohne vorherige Einladung

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