Helpful company to deal with We are a small family run business who were looking to sell firewood as an additional revenue stream. Unsure as to how best to do this within the government guideli... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
David visited our yard to collect a wood sample, whilst he was here he was happy to answer any questions we had regarding the ready to burn scheme. He was friendly and helpful throughout the whole vis... Mehr ansehen
Unternehmen hat geantwortet
A great organization doing a very important job. We find them firm but easy to deal with and can work with them to provide better greener products for our customers. Everyone out there selling wood... Mehr ansehen
Unternehmen hat geantwortet
We have worked with Woodsure for many years now and can't fault them. The credibility its given our business is amazing and consumers are becoming more and more educated as the years go on. Am... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Brennholzhändler
- Verband, Verein oder Organisation
- Non-Profit-Organisation
- Unternehmen für Festbrennstoffe
Vom Unternehmen geschrieben
Woodsure, the UK's only woodfuel certification scheme, is a not-for-profit organisation, striving to raise the quality of woodfuel in the industry. Woodsure administers the Ready to Burn firewood certification scheme and the Biomass Suppliers List.
Kontaktinformationen
Severn House, Unit 5 Newtown Trading Estate, Green Lane, GL20 8HD, Tewkesbury, Vereinigtes Königreich
- 01684 278188
- hello@woodsure.co.uk
- woodsure.co.uk
4,8
Hervorragend
88 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent Service From beginning to end
Excellent service From beginning to end if I could give it 6 stars I would- professional, helpful and informative. I would particularly mention our contact Nikki Smith. She has gone the extra mile and we trust she is valued as much as she deserves
23. September 2021
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you so much for taking the time to share your review Jacqueline, we’re so pleased you found our team informative. If you ever need further assistance please don’t hesitant to get in touch again, the team will be happy to help.
Registration and auditing by Woodsure…was quick and efficient.
Registration and auditing by Woodsure was efficient.
Guidance and advice from the staff was excellent.
Communication and response to our questions was handled quickly and efficiently.
22. September 2021
Antwort von Woodsure
Thank you for taking the time to share your review with us. We are really pleased you found the registration process efficient and our team always work hard to support people throughout the process. Please do get in touch if we can be of any further assistance.
Helpful and approachable
Nikki was extremely helpful and approachable. Definitely a 5 * review.
20. September 2021
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you so much for taking the time to review Woodsure, it is very much appreciated. Your comments have been passed on to Nikki. If there is anything else we can help out with please do not hesitate to get in touch, we will be happy to help.
Very helpful and competent
I have found Woodsure to be very professional and helpful.
Cannot fault them. Nikki has been very helpful with the application process and hope our registration goes through with no hiccups.
3. September 2021
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you for taking the time to post your review Sarah. We have passed your comments on the Nikki and she is delighted to hear this feedback and that she could help you out. Get in touch if we can be of any further support, we are here to help. Thanks again.
Logs logs logs
All log samples taken to be analysed and a good result ambling us to produce and resell quality logs to our customers.
27. August 2021
Antwort von Woodsure
Thank you so much for taking the time to post your review David, it is very much appreciated. We are pleased to have reputable businesses such as yours certified and producing a quality product.
Professional and very helpful
26. August 2021
Antwort von Woodsure
Thank you your review Lyn, the team work hard to provide a good service. We have shared your kind words with the team too. Thanks so much.
Great people to work with!
20. August 2021
Antwort von Woodsure
Andy, thank you so much for your kind review, it is very much appreciated and the team are pleased we could be of service to you.
understanding business
A very understanding business with very helpful staff always on the end of the phone .
19. August 2021
Antwort von Woodsure
Thank you for your reivew Colin, it's lovely to hear that you found the Woodsure team helpful, we certainly work hard to provide good customer service. Thanks again and get in touch if we can be of any further support.
Great service and helpful staff
Great service and helpful staff, answers all of our questions and concerns promptly Md made the registration process so easy. Would recommend this service 100% to all of our customers for all of there concerns
19. August 2021
Antwort von Woodsure
Thank you for taking the time to post this review Wendy, and for your recommendation. We are really pleased you received a great service from our team. Please do get in touch if we can be of any further assistance, we will be happy to help.
Very helpful staff....flawed scheme
The staff at Woodsure were so helpful and made the process very painless. The scheme however is somewhat flawed as it doesn’t apply to all sellers of firewood and only to bigger businesses who have to comply which will not eliminate traders selling wet firewood at cheaper prices. It relies on the consumer making responsible decisions which unfortunately does not work.
18. Juni 2021
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you so much for taking the time to review Woodsure, it is very much appreciated. We are please your found the team helpful and the process painless. When it comes to the scheme, the Ready to Burn scheme is legislated in two parts, with smaller suppliers required by law to join the scheme by 2022, for sellers of wood sold in quantities under 2 cubic metres. We do understand your concerns and we look forward to welcoming smaller suppliers by April next year.
Great scheme
Great scheme. Thorough but straightforward process, helpful and knowledgeable staff. Providing an industry standard stamp for UK wood fuel.
26. Januar 2021
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you so much for taking the time to post this kind review Nick, it is very much appreiciated.
Excellent Scheme
Excellent scheme to provide a standard for firewood, in order that people know what they are buying.
11. November 2020
Antwort von Woodsure
Thank you for taking the time to share this review with us, your kind words are very much appreciated. I have shared your review with the team and we are here any time you need us. Thanks again.
Very helpful and informative
Very helpful and informative, supported and advised along the way.
9. November 2020
Antwort von Woodsure
Thank you for taking the time to review Woodsure. We are really pleased to have given you the support you need and are her for you any time you need us. I have passed your review on to the team, it's always lovely to hears such nice comments. Thanks.
Antwort von Woodsure
Thank you so much for taking the time to post this review and for your kind words . I have shared this with the team, it's always nice to hear such positive feedback. Thanks again.
Woodsure gets 5 stars from us!
We have worked with Woodsure for many years now and can't fault them. The credibility its given our business is amazing and consumers are becoming more and more educated as the years go on.
Amanda and her team are great, so professional, helpful and nothing is to much trouble. Its great that we are so close to them in terms of location, regular updates are invaluable and the seminars they have run over the years really brings the industry together.
Chris and Rebecca
All Seasons GM Ltd, Gloucestershire
15. Oktober 2020
Antwort von Woodsure
Wow, thank you so much for this lovely review. We are really pleased to have supported you over the years and seeing your business grow. I have passed your review on to the team here and they are so happy. Thank you once again, get in touch any time you need us.
Antwort von Woodsure
We are so pleased you took the time to post this kind review, thank you. We are here any time you need us, the team will be happy to help.
Staff were Very friendly and helpful…
Staff were Very friendly and helpful in helping us get our accreditation.
3. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you for taking the time to post this review. I have shared your comments with the team. We are pleased you found the team helpful and we are here to support you any time you need us, please do get in touch, we will be happy to help. Thanks again for the review.
We have worked with Woodsure for a few…
We have worked with Woodsure for a few years now. The level of service and understanding of the heating industry is superb. The whole team are professional and also very thorough, as the accreditation that they offer is paramount to the survival of the environment and to the supply of fuel to homes and businesses. Dalby Firewood (Director)
1. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you so much for taking the time to review Woodsure and for such a kind review. I have passed your comments on the the team and we really appreciate your ongoing support. Any time you need us, just get in touch, we will be happy to help. Thanks again.
Always a pleasure to deal with and give…
Always a pleasure to deal with and give advice when needed
29. September 2020
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you for taking the time to post this kind review. We are here any time you need us.
Well worth it!
We are in our second year of Woodsure accreditation, and it's been well worth it to our business, we believe it gives credibility to the business and re-assures our customers that we care about what we sell.
The joining process is easy, it doesn't cost a great deal, Amanda and her team are great, always there if we need them, we get regular updates and information through from them.
When legislation does come in, we will be well placed to move forwards with no disruption to our business.
Gary
Warrington Logs
29. September 2020
Bewertung ohne vorherige Einladung
Antwort von Woodsure
Thank you so much for taking the time to post this lovely review. We are so pleased that joining Woodsure has been of benefit to your business. I've shared your kind words with the team and we are happy to offer our ongoing support to you, you know where we are any time you need us.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.