In June 2025, I paid £10 for a replacement 60+ Oyster card and received it at my London address. That should have confirmed my details. On 7 July, I replied to TfL’s reminder email to say I’d alre... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Process was straightforward. I'm very relieved at the peace of mind that my ebike is protected against theft. Living near Oakland made owning an ebike and driving around town worrisome. Knowing th... Mehr ansehen
Customer service is great. Sign up is a bit weird because after entering one’s CC number, one is redirected to a “Chat page” instead of a typical confirmation screen. All worked out. I guess the pr... Mehr ansehen
I did not get to speak with your customer service department; but, I was able to do an on-line chat. I am not a fan of typing my questions out, however, you left me no option... Thankfully my issu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Oyster is an insurance technology company that provides a new standard of comprehensive personal insurance coverage through a simplified experience. Oyster's end-to-end platform enables retailers to embed personal insurance at the point-of-sale to make insurance more accessible for consumers.
Kontaktinformationen
276 Fifth Ave Ste 704 PMB 146, 10001, New York, Vereinigte Staaten
- hi@withoyster.com
- withoyster.com
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Oyster was responsible and responsive
Oyster was responsible and responsive. The only change I would make is it took a few days to get my policy active I was hoping to get it active quicker but I’m glad everything is done.
Amazing customer service
I had made a quote for insurance on a new ebike I purchased. I filled out the information incorrectly which resulted in higher premiums. They called me right away, addressed the change and found ways to save me even more money!
For an E-Trike
I ordered fur my E-Trike and after 2 weeks I decided to chat and see what the hold up was.
Long story but it was pending because I entered the wrong value of the Trike.
But all worked out and I'm a happy policy holder.
SCAMMERS DONT USE FOR INSURANCE!
When i first purchase my bike online, i was sent an email to finish my application for oysters. I told the rep who emailed me that i dont have the serial number or the bike & do not feel comfortable starting insurance on an item i do not have. Then once i received bike in mail i reached out to oysters to start my policy. I was sent an email statement that they do not & will not insure my bike until the tropical storm passes my area. WHAT A F’ING SCAM OYSTER. I will never do business with this company & will never tell any friends or colleagues about this insurance company.

Antwort von Oyster
Terrible service
Terrible service. Still waiting for call to update my yearly premium.

Antwort von Oyster
Responsive with the quote
Like riding my electric bike in a…
Like riding my electric bike in a shield. Mahalo for the support on my adventure!
Quick and easy just be honest.
Ebikes are relatively new to the insurance game. You had options other than Ebike class 1 2 3 that most didnt.
Easy application process- great pricing.
I applied for eBike insurance and the process was easy and pricing was great! They also have an identification process that worked without difficulty.
My experience with securing a bike policy with Oyster
I did not get to speak with your customer service department; but, I was able to do an on-line chat. I am not a fan of typing my questions out, however, you left me no option...
Thankfully my issue was resolver easily and my policy is now in place. One recommendation or should I say two: 1) You should let your prospects know that if they request a policy on a weekend, they will need to wait until Monday through Friday to have a policy in effect. 2) You should provide a phone number for your prospective clients to use when they decide to insure with you...
Kenna was just great….very informative…
Kenna was just great….very informative and quickly ready to answer my next question
Glad to have the insurance
Glad to have the insurance, but it was difficult to find out what my payment would be because the amount changed everytime I logged on. Hope the site finally got it right.
It’s a little weird that the name of…
It’s a little weird that the name of the legal insurance isn’t oyster, i had no warning it was going to be different and was very sussed out
So far with the process of getting and…
So far with the process of getting and obtaining a policy quote was fairly easy. Time will tell about the future service, and hopefully l wont need to use it but overall I'm satisfied with the service...
The customer service was great very…
The customer service was great very polite and very informative was what i really liked the most
Coverage
It was OK time will tell him I’m coming Monson how it goes. Oh, thank you very much and send me an official document .was OK. Time will tell him. I’m coming Monson how it goes. Oh thank you very much and send me a unofficial document of my contract with you and Kia call you Monday. Thank you.
Small price to pay for a piece of mind
The site was very easy to navigate and pick and choose what type of coverage I wanted and rates were very reasonable
Easy to get support
My issue was taken care of easily. Could have been a bit faster, but that didn't cause any additional problems.
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