Windsor London Bewertungen 17

TrustScore 1.5 von 5

1,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Bekleidungsgeschäft

Vom Unternehmen geschrieben

About Windsor London Windsor London is an independent womenswear brand offering unique, stylish, and affordable fashion for women across the UK. We believe fashion should be both beautiful and accessible — without the high price tag! Our collections are carefully curated with a focus on fit, detail, and femininity. From breezy dresses to elegant co-ords, each piece is made with comfort and confidence in mind — perfect for everyday wear, special occasions, or your next getaway. What truly sets Windsor London apart is our personal approach. As a small business, we stay closely connected to our customers. We listen to your feedback, respond quickly, and go the extra mile to ensure you’re happy with your order. With thousands of happy customers and a growing social media following, we're proud to keep doing what we love: bringing beautiful fashion to women who deserve to feel good in what they wear.


Kontaktinformationen

1,7

Ungenügend

TrustScore 1.5 von 5

17 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 5 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE FROM THIS COMPANY

Unfortunately this is a non trustworthy page. A great scam! I would strongly advise NOT PURCHASING. VERY POOR QUALITY- nothing like advertised No contact or refund from company despite several emails. Do not buy nor return goods at your own expense as you WILL NOT RECEIVE THE PROMISED REFUND.

9. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Warning Fake Site !!!

Fake site, counterfeit products, poor quality, not fit for purpose. The closing down timer is reset every time you arrive at the site to fool you into thinking you need to hurry. There is no shop in London, the goods are shipped from China, you don't get what you pay for, you won't get your money back, only from a credit card company. Many anti-malware / antivirus programs now block this site.

5. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute Rubbish- The awful clothes…

Absolute Rubbish- The awful clothes turned up looking NOTHING like they did on the adverts. They were beyond cheap and the fabric was disgusting. I would probably have caught light if I had ever worn them. I have been trying to get a refund since August they are APPALLING - NEVER EVER EVER purchase from these people

18. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fake Rapha kit - I would give zero stars if I could

I would give zero stars if I could. I paid £50 for some Rapha cycling gear in the 'closing down sale'. They are 100% fake - I checked with Rapha Customer Service, who confirmed that Windsor London are not a registered Rapha distributor and that the clothes are not genuine. Windsor-London therefore misrepresented the goods as authentic Rapha merchandise on their website, which constitutes a misleading commercial practice and potential fraud under the Consumer Protection from Unfair Trading Regulations 2008.

The T&C say that return costs are borne by the purchaser, but only afterwards do you establish that they need to be sent to China which costs the same as the garments. They have offered me 25% to keep quiet and forget about them.

So what to do if you just feel too sore about being defrauded - They are not registered in the UK (in spite of the name), but in Holland, and therefore not covered by UK Trading Standards. You have to follow up with Action Fraud, the UK ICC and your credit card company instead. It's a pain for £50, but out of principle I am going to follow this through.

Avoid - it's a complete fraud, illegal and seemingly untouchable.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality DO NOT BUy

Poor quality. Do not waste your money. They pretend to be surprised that you think the quality is bad and offer you 10% off to keep the product or pay the extortionate costs of sending them back to China. Clearly a sweat factory. DO NOT BUY. I don't know why I fall for the Facebook adverts pedalling cheap crap.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t buy. …

Bought a pair of shoes that looked great in the photo. Took 3 weeks to arrive.advertised as reduced from £100 to £50. Very poor quality nothing like promised. Found on other websites for less than £20. Tried to return but have to return to Asia and pay postage. Don’t be fooled by the photographs.

26. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Caution required

This is a scam. Do not order. I saw an event on Instagram indicating that this company was closing down and there was some good deals available for their shoes, and ordered a couple of pairs that day. When they finally turned up, the shoes were terrible quality, synthetic and plastic, stank of chemicals and nothing like the pictures in the adverts. The return policy requires self pay return of goods to China (meaning, given courier costs, it isn’t worth returning). The website states the company is based in London and has opening hours. All a rouse to make you think that you’re dealing with a legitimate business. There was a postage label under the label addressed to me and a google search of the address states it is used as a shopping scam address. I will be making a claim on my credit card and reporting to Action fraud. Don’t be caught out!

30. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a scam

What a scam - I ordered shoes from this site, but they are too big and terrible quality product. I Want to rerun them, but I have to email them to see if they will accept my return, I have send the shoes recorded delivery back to Asia! And the company is ‘closing down’ the day after I got my shoes, so I suspect I will be told ‘we can’t accept return as closing down’.
Feel like a fool! Check the small print

9. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAM Rapha Clothing...AVOID!!

Goods actually arrived (I know they did not for some). Obviously cheap imitations (FAKES) of Rapha cycle shorts and top. The top said "made in France", NO Rapha Clothing is made there. The old adage "it's too good to be true" applies here. Yes you could probably get a refund from card supplier or PayPal but only after paying a large amount to send it back to China. I will keep the poor fakes as winter/MTB clothes. Doubt they will last long.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam Chinese company- Avoid

Scam Chinese company - abusing big name brands as their own. Pay with credit card and claim back from credit card as stuff does not arrive or not at all as advertised. emails to company are not responded to.
Ordered Rapha cycling kit from them. One did not arrive, other that arrived total cheap copy unfit for purpose . Emails to company not responded to . Avoid.

5. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy

Do not buy, ghey are scammers from China. I ordered items and received substandard items instead. Cheap items not definitely not what is advertised. All returns to China at your cost. Please avoid!!

2. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible material

I ordered a dress from the website, and it looks nothing like the picture. The color doesn't match, and it's a see-through dress that you can't even wear something under, it looks horrible. I keep talking with Lisa, but she is refusing to refund me and keeps telling me to send it back to China, even though their website states they are based in London.

This has been a terrible experience, and I will report this to the ombudsman as well. I would advise against buying from this website.

21. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I agree totally with the review (below)…

I agree totally with the review (below) as i also ordered the same dress and cardigan set! I only tried them as their brand name Windsor_London misled me into thinking they were the more respectable winser london!

I even ordered three sets from them but they are nothing like the video and made of cheap synthetic material that doesnt even fit! The dress arm holes gape on one side while the back vent rises up to my bottom at the back! The carigsn is also baggy and ill fitting!

Although they claim to have a 90 day return and refund polocy, there is no information on how to do this! So I have contacted them and been refered to their customer services dept, on the same email!

So hopinv I dont have a problem with returning and getting a full refund at no further expense!!
Will keep yiu pisted and if i ha e a problem, i will report i to my paypal and bank and social media!!

“I would give zero stars if I could
I would give zero stars if I could. The dress and cardigan I received look nothing like the photos – the material is cheap and poor quality. I requested a refund since the items were not as described, but was told I’d have to return them at my own expense to China. The return costs are outrageous: local courier from €23, DHL from €49.50, and FedEx from €108.50. This is unacceptable given I didn’t receive what I ordered.
To make matters worse, they insisted the items be returned with tags, but none were attached – just thrown into a clear plastic bag. The whole experience feels like a scam. Their website is misleading, the “reviews” don’t reflect reality, and the so-called “closing down sale” makes it look like a UK boutique when it’s not. Save your money – avoid this company. I have escalated to my card provider and reported on facebook.“

2. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would give zero stars if I could

I would give zero stars if I could. The dress and cardigan I received look nothing like the photos – the material is cheap and poor quality. I requested a refund since the items were not as described, but was told I’d have to return them at my own expense to China. The return costs are outrageous: local courier from €23, DHL from €49.50, and FedEx from €108.50. This is unacceptable given I didn’t receive what I ordered.
To make matters worse, they insisted the items be returned with tags, but none were attached – just thrown into a clear plastic bag. The whole experience feels like a scam. Their website is misleading, the “reviews” don’t reflect reality, and the so-called “closing down sale” makes it look like a UK boutique when it’s not. Save your money – avoid this company. I have escalated to my card provider and reported on facebook.

16. August 2025
Bewertung ohne vorherige Einladung
Windsor London-Logo

Antwort von Windsor London

Hi Claire,

We’re very sorry to read your review and to hear that you feel this way. As a small independent brand, we do our very best to offer unique styles at fair prices, and it’s disappointing to know that your experience hasn’t matched your expectations.

We understand your concerns about quality and delivery, and we never want any customer to feel misled or unhappy with their order. Our return policy is published openly on our website, but we completely appreciate how frustrating international return costs can be.

We’d really like the chance to look into this further for you and see if there’s anything we can do to improve the situation. Please contact us directly at info@windsor-london.com
so that our customer service team can assist you personally.

Thank you for sharing your feedback — it helps us to learn and improve.

Kind regards,
Windsor London customer service

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr