William George Bewertungen 

551
•
TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've given William George 5 stars following a great experience with their online auction service. From start to finish, everything went smoothly and I had no issues at all. I've noticed some nega... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Used William George Auctions to sell some oil paintings I had. Website made it incredibly easy to upload details and then just wait until sold! No fees for the seller - so no surprises when you get t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I’m an experienced buyer that purchases hundreds of lots per week from various auctioneers. William George had a lot that stated in the terms it could be collected, which appears to be a mistake... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Beware of pallets of 'unchecked returns'. I bought a pallet of 'unchecked' John Lewis returns that had any saleable items removed. It listed items that on arrival were damaged beyond repair - teapot w... Mehr ansehen

Unternehmensdetails

  1. Auktionshaus

Vom Unternehmen geschrieben

William George online auctions and sales house – We put customer service first. William George is one of the UK’s most trusted online auction houses, specialising in - Retail Returns - Surplus Stock - Luxury Watches, Classic Cars, Antiques and Collectables, Plant and Machinery, Trade Stocks and Liquidations, High Street Goods and much more.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

551 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,0

Alle Bewertungen

(551)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Got sold an absolute load of rubbish at…

Got sold an absolute load of rubbish at online auction that could not be viewed when I complained they actually agreed with me on some of the items and offered a refund. This turned out to be a waste of time as months down the line and numerous complaints I have still not received any refund and no they aren’t even responding to me

19. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hello Brian, thank you very much for your feedback. I have taken a look at your account and can see there appears to have been a misunderstanding between the vendor and ourselves as to who was refunding you.
I have just raised the refund for you and this will be with you within 3-5 working days.
Thanks for bringing this to our attention and again, please accept our apologies.
Take care
Sarah

Bewertet mit 5 von 5 Sternen

The best team...WG !!!!

17. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hiya Melani, thanks very much for the review. Great to hear you think we're the best!
Best wishes
Sarah

Bewertet mit 5 von 5 Sternen

Super fast service

Super fast service, I had a discrepancy on one of the pallet, support team came with through information and solved the problem immediately.

16. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you very much Siva for the review. We're a team who thrive on resolving any concerns our customers have. Glad to see you're happy with this service.
Thanks again
Sarah

Bewertet mit 5 von 5 Sternen

Excellent customer services

Thanks, Sarah for the help. great customer services and great services

16. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hello Bode, Great to hear that Sarah offered such great service. She's obsessed with her customers and always delivered industry leading service.
Take care
Ellie

Bewertet mit 5 von 5 Sternen

hi great service and prompt delivery…

hi great service and prompt delivery with polite staff and that's all you need .just keep up the good work .thank you

14. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Afternoon Steven, thank you very much for the 5 star review. Great to hear you had such a great experience.
Best wishes
Sarah

Bewertet mit 5 von 5 Sternen

Excellent experience

Excellent experience - great item, promptly delivered and helpful, polite staff

13. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Afternoon John, thanks for the fab review!. So glad we exceeded your expectations.
Kind regards
Sarah

Bewertet mit 5 von 5 Sternen

Very pleasant auction experience

Very pleasant auction experience. Friendly service and very prompt shipment. A pleasure to deal with.

11. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hello Gabriel, thanks very much for the 5 stars! We love it when our customers tell us we're friendly!
Glad you had such a pleasant auction experience.
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Following on from Diabolical, misleading service some of the responses…

Following on from some of the responses below the service of this company is diabolical to say the least. They produce pictures for auction that clearly show no damage to items until you pay and receive them which is a breach of the trades description act. I received an item that was clearly badly damaged and did not appear on the photoshopped auction picture. Buyers especially of furniture items beware this company cannot be trusted based on the above. Also their recommended delivery service advised me they wouldn’t accept the products that were thrown onto a pallet

11. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hello Peter, Thank you very much for your feedback. We always appreciate feedback from our customers as it helps us makes the necessary improvements as a business.
I dealt with your concerns myself and worked tirelessly with the vendor to try and bring about a satisfactory resolution. Unfortunately, when the pallet was rejected and you removed some of the items. It made the resolution much more difficult.
I am so truly sorry that you remain dissatisfied as customer satisfaction is our number one priority.
Best wishes
Sarah

Bewertet mit 5 von 5 Sternen

Great customer service and very helpful…

Great customer service and very helpful regarding a few enquiries on 1 of the lots I was after bidding on.

10. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thanks Adam. We really appreciate the 5*'s. We work hard to deliver industry leading service and great to hear you appreciate it.
Kind regards
Sarah

Bewertet mit 5 von 5 Sternen

Love it!!

Love all items that I have bought.
Whole process from bidding to payment and delivery is so easy. Will be back to buy again.
LOVE IT !!!!

7. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thanks so much for the 5*'s. It's fab to hear you love it as much as we do.
Take care of yourself!
Sarah

Bewertet mit 1 von 5 Sternen

Today they had an a auction of Ratten…

Today they had an a auction of Ratten Furniture. The style & seize of the Ratten Furniture I wanted they had from memory 10 lots. They did have four different styles of furniture. The opening bid had to be £400. So I bid £475 although the other 9 lots where still £400 I was outbid (£500). So I bid on another lot £450 and although the other 8 lots where still £400 my bid on lot 8 was outbid. Although I bid again on another lot £450 I was again outbid yet there were still lots of the same Ratten Furniture at £400. The reserve on each of my bids had not been reached. Suspicious - yes obviously something going on. To me it makes sense to bid on the lot which currently has the lowest price not on the lot that already has a bid on it. Odd to say the least.

3. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hello Stephen, we appreciate your feedback as all feedback is important to our growing business. I myself dealt with your enquiry and would like to reiterate that there was absolutely nothing suspicious in this or any of our auctions. Our customers often wish list a lot and focus on that single lot. In an auction like this where there are several identical lots, they would not bid over several lots when the one they are bidding on has still not hit reserve. It would be pointless!
I appreciate your comments but they are not at all accurate and do not portray our company as the honest, trusted company that it is.
Kind regards
Sarah

Bewertet mit 5 von 5 Sternen

Bidding was easy

Bidding was easy, payment too.
Delivered fast.
Very happy with my lots.
Thank you 😊

1. März 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Hi Jo, Great to hear the whole process worked so well for you. Thank you very much for the 5*'s, we really appreciate it!
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Awful buyer beware!!!

Awful buyer beware!!!
John Lewis returns pallet delivered £480.00
Smashed ornaments x3
Broken storage boxes x3
Broken bin x1
Broken coffee pot well use
Broken ottoman
Cracked glasses
Smashed diffuser
Quilt with a hole in
Bent clothes airer
Broken clocks x2
Missing item
It is Morally wrong to send broken items they have no value.
The star is for Ellie who offered me £80 for the bin and the storage boxes

22. Februar 2022
William George-Logo

Antwort von William George

Hi Kate Lee, I hope now I have provided you with enough information to understand that items within our John Lewis pallets are raw, unchecked returns. I hope in the future you can highlight the many other good items you received in this pallet and not just the bad.
Kind regards,
Ellie

Bewertet mit 5 von 5 Sternen

Good service

21. Februar 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you so much for the positive review.

Bewertet mit 5 von 5 Sternen

Great Customer Service

Had an issue with my delivery and the customer service were quick to resolve the issue.

15. Februar 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you for our positive review. We really appreciate you taking the time to do this.

Bewertet mit 5 von 5 Sternen

First Class Service

Sold an item by auction for the first time recently.
Simone and the team at William George have been excellent to deal with answering any questions I had straight away.
Will be using William George to buy and sell in the future.

14. Februar 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

We also like to think we provide a first class service but it means so much hearing it from our well valued customers. Have a great weekend Tony.

Bewertet mit 5 von 5 Sternen

Watch auction

Purchased a watch as a gift via a recent specialist auction at William George. Registration and payment were really simple. Contact with the seller was excellent. All in all, a very easy and enjoyable experience.

9. Februar 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you for mentioning our fantastic sellers. Their hard work means everything. Thanks again for a great review.

Bewertet mit 5 von 5 Sternen

I would again like to thank Sarah for…

I would again like to thank Sarah for sorting out my complaint. I have not received the toilet but I have now had the money back in full. This has not been a good experience for my first time buying from an auction site. Hopefully if I do buy again it will be an easier process. Thank you William George Auctions for your patience and perseverance.

4. Februar 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you for taking the time to write a review John. We really appreciate it. I'm glad we turned your experience around for you.

Bewertet mit 4 von 5 Sternen

Pallet with missing items but quickly sorted

My pallet was received with missing items but Ellie quickly responded to my query and offered some money back as compensation.

2. Februar 2022
Bewertung ohne vorherige Einladung
William George-Logo

Antwort von William George

Thank you for the fantastic review. We answer queries fast and efficiently and one of the many things we are proud of here.

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