I have been shopping with them since forever! My package got recently stolen then sent a replacement as a courtesy! I sent a message and they got back to me within a day! The customer service fast, qu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... Mehr ansehen
If you live outside of the US, be aware that you need to pay for returns. Depending on where you live, this can become very expensive with customs fees added on. I would have liked more notice ahead o... Mehr ansehen
ORDER AT YOUR OWN RISK! I placed an order which went out for delivery, but it was then returned to the sender because the delivery address on the package was incorrect (although the delivery address t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
Kontaktinformationen
812 Mitchell Road, 91320, Thousand Oaks, Vereinigte Staaten
- 888-317-5595
- support@wildflowercases.com
- wildflowercases.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
can't get enough 🌟
couldn't help it, bought another case about two weeks ago—it was on sale! fast shipping, got it in just 1 week, considering i'm overseas. i'll never get tired from using these cases 💘 wf girlie for life :)
all time favorite cases!!
These are my all time favorite cases!!
They are so unique and stylish everyone asks me where I got them from.
The designs have always been ahead of their time.
Imagine I had 4 for my previous phone and now that I got a new one I’m starting my newest collection ❤️
the cases are soooo pretty
the cases are soooo pretty! I love it so much! and I’ll continue to buy cases from you forever ❤️❤️ cause literally everything was so good also the shipping was so fast!
terrible case had studs fall off after…
terrible case had studs fall off after a few weeks was told someone would get back to me with refund and nothing. will open dispute with my bank. avoid
Horrible customer service and case quality
I have used their cases for over a decade and never had a problem until the iPhone 16 Pro Max cases. The cover of the visual intelligence button, and whole button itself has fallen off of my last two cases. Each one lasted 6 months. The first time I didn’t think much of it and just ordered a new one. The second time I realized it had to be an issue with the case design, and I contacted their customer service and was told my case was still under warranty and to send a video of the issue. After I did that, it has been complete silence for weeks. Their initial customer response is AI, it is almost impossible to get in contact with a human. Absolutely horrible they sell defective cases and will ignore people reaching out for support instead.
Exceptional Customer Service
I placed an order for a phone case, but then had to get a new phone so I wanted to make an exchange. I ended up in the hospital for weeks and missed the exchange window, but they very kindly made an exception for me and let me exchange my case for the correct size! Everyone was so incredibly nice during the emails back and forth and helped me get what I needed to fit my phone! I got my correct size case in the mail and I love it so much! I’ll definitely be buying from them again in the future!! Exceptional customer service!!!!!
Kim was very helpful and kind
Kim was very helpful and kind, resolved the issue quickly!
missing phone case replacement
I ordered the fruit tart phone case back in November, however it got to January and I had never received it as it had gotten lost in mail. I contacted wildflower customer support and they had responded almost instantly, they were more than happy to help and sent me a replacement. I’ve now received and love it.
Wildflower Camera Bling Replacement
One of my camera bling lenses from Wildflower fell off. I contacted customer service regarding this since I recently purchases this item. Jackelin offered to replace the item and was very kind. I am very happy with my experience with Wildflower's customer service and will continue to support this business. I always appreciate when brands listen to buyer's concerns and offer solutions :)
Case broke rather easily
Case broke rather easily, but phone was protected. Worse phone case I have ever had. Customer support at this company does not exist, by phone or email, simply no response by phone and emails will get a response but will not answer any question. One of the worse companies I have ever dealt with.
This company is a scam
This company is a scam. Order at your own risk. I ordered a case 2 months ago and have yet to receive it. I requested a refund but have been repeatedly told they can’t issue a refund because the order has already shipped yet they are unable to provide me with any tracking info. You are unable to speak with anyone because the contact number for the company sends you straight to voicemail. DO NOT ORDER FROM THIS COMPANY.

Antwort von Wildflower Cases
Terrible customer service
Terrible customer service. Misrepresentation of case color and quality. Do not recommend. Based on my purchase and experience with the company I would think most reviews online are AI or bot generated.

Antwort von Wildflower Cases
I ordered a phone case that was 50…
I ordered a phone case that was 50 dollars which came with free shipping. Then the website offered a 15% discount which brought down the price which at the time I thought was great. This ended up making the order 90 dollars as free shipping is only for orders above 50 dollars….. I immediately emailed them to return it and they said it had already been shipped and there was nothing they could do. Very annoying system and they were not helpful. Not a great experience

Antwort von Wildflower Cases
Horrible customer service
I tried reaching out for an exchange atleast 4 times with little to no response my package has now been returned and I haven’t even gotten my money back or know if my exchange has been granted!! horrible customer service the online exchange portal wouldn’t even work. do not recommend
The quality was great until my most…
The quality was great until my most recent order. The fabric was not adhered to the case properly. Contacted customer service and was advised that it doesn’t meet their definition of a defective product. The aesthetics of the case is everything to me. Wont be purchasing again!
personally wouldn't buy again
these cases have been trending for a while now and there was a lot of hype around these iphone cases at some point and I'll admit, some are cute ones. I like that they do collabs with influencers but as far as quality goes they are made very cheap. the inner lining (pattern) part of the case is just thin fabric. I do not do anything crazy or excessive with my phone, just day to day stuff but there is already mould on the inside of the case on the fabric after around a year of usage. the pattern is also off centre and for the price point I think there are better brands with higher quality products out there.
I ordered a case and phone charm from…
I ordered a case and phone charm from them and charm broke. I emailed them telling them about situation and this amazing person, Jackelin, from customer service, helped me immensely. Wildflower Cases replaced the phone charm and were extremely understanding and professional with their customer service. The products are definitely worth the price in my opinion and the customer service is even better. Thank you so much for making my year <3 Also give Jackelin a raise because she deserves it and she’s amazing.
Anya K.
Hoes besteld en nooit aangekomen
Hoes besteld en nooit aangekomen, verschillende keren gemaild en gewoon genegeerd worden!
Nooit meer!
I love WF Cases
I love WF Cases! It’s honestly not talked about enough how reliable these cases are. I remember first seeing these on Pinterest YEARS ago, and I hopped on the trend just for the aesthetics and haven’t gone back. I’ve used their cases for 7 YEARS. I have had 2 phones, and now I just got a 17ProMax, and I obviously repurchased.
I am a teenage girl. I am always doing something, always somewhere, and these cases ROCK for that reason. I have dropped my phone off a cliff, I’ve thrown it at a wall, and I am particularly clumsy so I am often just dropping it too be honest, and I have MINIMAL damage, and I give FULL credit to WF. They are sturdy, they are reliable and above all they are CUTE. I will never not use these, or this brand.
Their accessories are also great quality. I’ve had the camera ring gems and they STUCK. I’ve had about 11 of their cases now and my phone has never once cracked. I obviously do have mini little scratches cause I am really aggressive with my phone but otherwise my phone is 10/10. I highly recommend!!
Apologies for the Confustion
I purchased the wrong sized item as a gift and tried to exchange them for the correct one. Their return policy, as another user wrote, is not designed to help the customer. You can't return sale items. There's only a 15 day window. You have to pay to ship them back yourself. They deduct a restocking fee. When I tried to exchange the item, the correct size was listed as out of stock even though the site would let me purchase them. That's shady. I sent them screen shots and they did not address the issue. In fact, it took them five days to even respond to me the first time. With such a short return window, that's really unprofessional. When they finally told me I couldn't return them after the window ended ("Apologies for the confusion" is such a bloodless non-apology), they offered me a 10% coupon code. Ten percent doesn't make any of this right. You might like their designs, but with a return policy so antagonistic to the customer, it's best to shop elsewhere.
UPDATE: Wildflower posted a reply three months after I uploaded this review. Please note that it contains no new information. The following remains uncontested and should give you pause:
*You can't return sale items.
*There's only a 15 day return window.
*You have to pay to ship them back yourself.
*They deduct a restocking fee.
*When I tried to exchange the item (which they agreed to at first), the correct size was listed as "out of stock" even though the site would let me purchase them.
*It took them five days to even respond to my first inquiry.
That is what is "disappointing."

Antwort von Wildflower Cases
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