West Country Water ParkBewertungen 

We visited for the Go-Karting and ended up pulling our son off the track early. The organiser was friendly enough, but the marshals are very inexperienced and lack any interest of safety on track. There were drivers on track that were driving dangerously, purposely ramming other karts and not respecting the flags. It was more like a scene of bumper cars at the fairground. One lad never slowed down on any yellow flag and at one point drove fast around a kart that was being handled by a marshal on track. These drivers not once got black flagged and spoken to. For safety reasons we stopped the race and took our son off the track as it was a big accident waiting to happen. The quality of the track is very bad. It is extremely bumpy, to the point it caused red marks on our son’s back. It is a shame as it could be a great venue, but there is A LOT of work that needs to be done to make it more safe, professional and competitive with other venues. Improvements on the track and more staff training on safety and the use of flags would be a huge start. I’m afraid we won’t be returning.

Good place for a swim and I enjoy visiting but the customer service is poor.

I booked a swim session and then needed to re-arrange it a few days before. The website supposedly allows you to do this but it showed me a "technical error" message multiple times and asked me to try again each time.

I emailed customer service and got a borderline rude response so I booked the session separately and decided to speak to the reception team in person to resolve the duplicate booking. Turns out reception are unable to process refunds, and customer service are only offering to reschedule my £8.50 swim session for a further fee of £5!

Lovely place but terrible customer service ! Was given wrong information from members of staff on a number of occasions and then received very rude responses from manager appalling customer experience.

I went here on the 14th August and used the lake for my own paddle board which was great.
We then used the aqua park and I slipped getting off and badly broke my ankle. Staff were really helpful and I am very grateful. After an op and three nights in hospital I am still recovering and just about able to walk. The management never called to see if I was okay despite telling us they would. Great park but bad manners from the owners.

What a nasty, penny-pinching business.

My son wakes up ill, so we try to re-book for the following week. Not cancel. Despite their voice message saying that can change a booking within three days of a booking my emailing (and that it will incur an admin charge), I was told by Shaun that changes are not possible on the day - even one at 1700 that day. What an unnecessarily mercenary attitude. Presumably, £24 a booking, for a 45 minute session, even for a young child, doesn't make them enough money. I won't be returning.

My experience in Fiskardo Restaurant waters Country Park, Forest Road Barkingside Essex IG6 3HN was EXCELLENT EXTREMELY FRIENDLY WARM SERVICE BY ALL THE STAFF IS WONDERFUL EXQUISITE TASTEY EXQUISITE FOOD WELL WORTH THE PRICE THE CUSTOMERS SERVICE IS ABOVE AND BEYOND THE REASON I RATED IT FIVE STARS I WOULD PERSONALLY GIVE THIS RESTAURANT 10 STARS IF I HAD MY WAY. I want to thank them for there FANTASTIC CUSTOMERS SERVICE 👍.

Fantastic birthday party for my son. Great food, helpful staff and the inflatable was just fantastic. A great time had by all.

Fantastic place, swimming, Aquapark, paddle boarding and more, all supported by an amazing team who are knowledgable, polite and friendly.
Great facilities. Enjoy coffee and cake or a bacon bap on the decking.
I am a regular user of the waterpark and can hoghly recommend it.
Easy access off the M4 and M5 or the A38.