I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
There was confusion at check out and I received the wrong style of book. I reached out to the customer service team and they quickly got back to me and helped get the correct book that I had wanted.
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Mehr ansehen
Unternehmen hat geantwortet
We ordered the physical books and the bundle feeling which costs 87 eur. Wery exicted only to find out that they cant change the measurement units. We live in Germany and we do not use pounds/ lbs/ in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Welcome Baby
Vom Unternehmen geschrieben
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Kontaktinformationen
Vereinigte Staaten
- hello@welcome.baby
- welcome.baby
4,1
Gut
503 Bewertungen
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Customer service
There was confusion at check out and I received the wrong style of book. I reached out to the customer service team and they quickly got back to me and helped get the correct book that I had wanted.
13. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von Welcome Baby
Dear silvanamojica,
It's wonderful to hear that creating your personalized baby book was such a breeze! We love knowing that capturing your magical parenting milestones felt completely effortless. If you ever need a hand adding new memories, we're always here at help@welcome.baby.
Sincerely,
Welcome Baby Team
Very frustrating. Scam
Very frustrating.
Charged for a monthly subscription that was hidden and unclear when buying the book.
When purchasing the book itself i clicked on hard cover option thinking it would let me review but charges straight away. Very expensive for what it is.
Very disappointing
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Welcome Baby
Dear Dominic Aquilina,
We understand your billing concerns. We'd like to kindly remind you that all subscription terms are clearly outlined and agreed to before purchase. Please email help@welcome.baby with your account email and order number so our team can review your specific case.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear whitedoveservices,
We're thrilled to hear that our personalized book made such a wonderful present! It's truly special to help families capture those magical early milestones and create a beautiful keepsake. We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I feel this book will be a treasure for…
I feel this book will be a treasure for Ivey to have hold dear to her heart. ♥️
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Welcome Baby
Dear Anthony,
We are so overjoyed that this keepsake will become such a meaningful part of Ivey's life. It is truly magical to capture those sweet early memories to look back on as she grows. We're always at help@welcome.baby if you ever need anything!
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear wattnonna,
Hearing how much you love capturing these early milestones brings us so much joy. We hope your personalized book continues to make every step of your parenting journey feel truly magical. Remember, we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear grannykaren,
We're so glad you're enjoying creating a magical story to capture your parenting milestones. While the extra options can feel like a lot, we hope your personalized book continues to bring you joy. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear Ralph Bell,
We love hearing how simple it was to personalize your baby's story! We hope this book helps you beautifully capture all the magical milestones of your parenting journey. We're always here at help@welcome.baby if you ever need anything at all.
Sincerely,
Welcome Baby Team
Antwort von Welcome Baby
Dear terryhaskell,
We are thrilled that creating your personalized baby book was such a seamless experience! Enjoy capturing all those magical milestones and building a beautiful story full of love. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Was fun and easy to shop for this book
Was fun and easy to shop for this book. I hope my neice loves it!!
8. Mai 2026
Antwort von Welcome Baby
Dear Patty,
We love hearing that putting together a personalized story full of memories was such an enjoyable experience. We're sure this magical keepsake will be truly cherished as she grows! We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Buying the baby book
I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed customer service about it. They got back to me right away and Nora Abot was so helpful in walking me through the steps to cancel it, no strings attached. Overall great experience.
19. April 2026
Antwort von Welcome Baby
Dear Carla,
Hearing the personalized baby book made such a beautiful present overseas truly brightens our day! We're also thrilled our team could assist you so swiftly. Wishing you many magical memories, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
We ordered the physical books and the…
We ordered the physical books and the bundle feeling which costs 87 eur. Wery exicted only to find out that they cant change the measurement units. We live in Germany and we do not use pounds/ lbs/ inches and we promptly requested Welcome baby to change this before they started to print the book and if not then please cancel it. We contacted only few minutes after ordering, it took Welcome Baby 2 business days to get back to us, but with no solutions and saying they cant change the measurement units nor they can refund the book. How can you offer your products worldwide and do not even let customers change the unit you used in the book?
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Welcome Baby
Dear Huyen Nguyen,
Thank you, we understand your concern about the measurement units in your printed book. We'd like to look into a resolution for your order. Please email help@welcome.baby with your account email and order number so our team can review your case privately.
Sincerely,
Welcome Baby Team
Won’t know until we see it
7. Mai 2026
Antwort von Welcome Baby
Dear robynn.reed,
We can hardly wait for your personalized baby book to arrive! Documenting those magical milestones is such a special experience, and we hope the final pages bring you so much joy. We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I don’t like when asking for adding.
5. Mai 2026
Antwort von Welcome Baby
Dear Valued CustomerBonnie,
It's wonderful to know you're capturing magical parenting moments with your personalized book. We hear your thoughts on the extra options presented during the process. We're always at help@welcome.baby if you ever need anything as you build your story.
Sincerely,
Welcome Baby Team
Easy to follow
4. Mai 2026
Antwort von Welcome Baby
Dear terri,
It's wonderful to know that crafting your personalized baby book was such a smooth and simple experience. Have fun capturing all those magical milestones on your parenting journey! If you ever need anything, we're always at help@welcome.baby.
Sincerely,
Welcome Baby Team
This book is the ultimate collection of…
This book is the ultimate collection of memories, activities, information,
Can’t wait to use this!
1. Mai 2026
Antwort von Welcome Baby
Dear amie,
We're thrilled you're excited to start capturing those magical milestones and exploring the expert advice. Wishing you a wonderful time documenting your unique journey! We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Did not like the additional add ons at…
Did not like the additional add ons at the end with the easily missed decline. Accidentally tapping on any of the options directly charges without confirmation. Not a good business practice or customer experience
2. Mai 2026
Antwort von Welcome Baby
Dear KRISTINA,
We're so glad you're using our personalized book to capture your family's magical milestones! We also note your thoughts regarding the checkout experience. We're always here at help@welcome.baby if you ever need any assistance with your account.
Sincerely,
Welcome Baby Team
Helping first time moms to create…
Helping first time moms to create memories with their newborns remember their milestones
2. Mai 2026
Antwort von Welcome Baby
Dear chelsanchez,
It's wonderful to hear our personalized book is supporting new mothers in capturing those precious early moments and developmental steps. Keep building that magical story full of love, and remember we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Easy process
1. Mai 2026
Antwort von Welcome Baby
Dear Linda,
We're thrilled that customizing your baby book was such a seamless experience! It's wonderful to know you're effortlessly capturing those magical parenting milestones. We're always at help@welcome.baby if you ever need anything along your journey.
Sincerely,
Welcome Baby Team
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